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Business Profile

Property Management

Heatherwood Luxury Rentals

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Heatherwood Luxury Rentals's headquarters and its corporate-owned locations. To view all corporate locations, see

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Heatherwood Luxury Rentals has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Morton R

      Date: 11/14/2024

      Horrendous, They take forever to attend to issues, and the amenities advertised are not at The ************ residence, you have to use the one 20 miles away. The Washers and driers are always broken, and they constantly raise the rents. Tenants that pay on time and have been there for years are not getting their moneys worth, which is why we left, and recommend that people do their research before renting from Heatherwood.

    • Rachel W

      Date: 08/07/2023

      Have lived in the ************ location almost 2 years & the maintenance crew is the only good thing about this place. Heatherwood corporate does not conduct business properly - they are money hungry, not people-centric, and don't care who they s**** over in the process.They are penalizing a tenant (me) who has paid rent on time every month for 2 years, because their autopay system didn't collect the last payment before shutting off (autopay was set up to run through the duration of the current lease) and despite that I put in a payment immediately after receiving notice of this, they are charging me a $50 fee and telling me they can't waive it. There is nowhere on the Heatherwood Tenant Portal that says to set autopay beyond the last desired payment date.The ******************** provided by Heatherwood on the website are false advertising - there are no amenities at this location outside of 2 small laundry rooms & the apartments are not "luxury" as they say - the appliances and design are very outdated. The amenities are at another Heatherwood location 20 mins away by car. They also charge expensive, non-refundable pet fees, regardless of whether there is damage or not.Heatherwood continues to raise the rent enormously despite not having or adding ANY amenities. Many tenants moved out as a result, and I can only imagine that the $ Heatherwood spent on the apartment turnover is way more than what they are getting with the increased rent. Not only that, but they brought rent down on some units when they finally realized they were charging way too much & not filling units, and now there are some tenants paying less than others for the same types of apartments. It is my opinion and that of many other current tenants that Heatherwood Corporate is not running things properly or fairly.

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