Reviews

Review Details

• Review fromJames b

  Date: 04/22/2025

  3 stars

  James b

  Date: 04/22/2025

  Recovering your lost investment funds as the case might be, is not what you can do alone, you'd require the service of a trained specialist. A recovery specialist is a person or a group of people who are well equipped to work around the crypto network. They have vast knowledge about the whole network and have the right software and private keys to follow any transaction. I was defrauded $25k worth of Bitcoin in Binary option, good thing I got every ***** back through the help of ***** *** he's a genius Contact MAIL : Gavinray78 gmail .com ? It is also important to be patient and really calm during the process.

  MAGFAST LLC

  Date: 04/23/2025

  This is not a review of MAGFAST but an advertisment for another company. Please remove it.

• Review fromJames M

  Date: 04/15/2025

  5 stars

  James M

  Date: 04/15/2025

  I can proudly say Swift Recovery, remains an exceptional crypto recovery company, their team has achieved excellent results. They always strives to deliver high-quality work and to overcome any challenges. I am grateful for their support and recognitions. You deserves all the praise and appreciation for your outstanding performance. If you need help in getting your lost funds back as well Whats--App +1 (612)--- 364----1389 Email :swiftrecovery789 (AT) gmail. com

  MAGFAST LLC

  Date: 04/16/2025

  This review isn't for MAGFAST. It feels more like an ad for another company

• Review fromMark K

  Date: 04/08/2025

  1 star

  Mark K

  Date: 04/08/2025

  This company is unbelievable. They consistently send emails and make videos asking to invest but rarely send an explanation of what's going on, and a simple statement of Seymor has taken full responsibility with, ya your right to be upset, please invest!!! **** makes a video you will have vochers by a certain date, but nothing 9 months later. No email updates unless its to invite you to an invest with us video. I could easily afford to invest, BUT WOULDN'T. If they are so good, why not ontop of the scam magbuk thing do they not also offer those who ALREADY invested our products and some stock to say WERE sorry, I think I'm going to make it a point to post here and other places EVERY week, that they ignore me, or tell something that is not going to happen, I used to enjoys Kates smile, now I hate it, so deceiving Oh and for a ************* they could make the web site and all the issues easy to navigate, but I feel they purposefully make it hard, if not impossible the sign of a scam, not saying this is a scam, I'm saying it has the circumstantial evidence of being a very sofistacted well planned long lasting one, as they keep asking for money And the voucher thing, I kind of get it, but at the same time why would I want to send them more money with such a poor track record of delivering anything .Its like Hey fool, give a little more. **** ha Now if I get the product and then pay them the additional 50% crappy deal, at least I know I'm getting the product first. The law is if you put a charge on your credit card and receive nothing, the credit card has to refund your money. SO keep good records I tried to post this with my order number, and not allowed. But there are many comments where Magfast replies with we took care of this, How do they know who is posting on here. Interesting. And many one line gd reviews, how much are they paying people to post some Gd reviews. I will post often till resolved, retired with the time to do so!!!

  MAGFAST LLC

  Date: 04/14/2025

  We are very sorry to hear you feel this way. We do understand you are frustrated about the delays in shipping your promised pre-ordered products.We are too and we regret this profoundly. As we related in our previous correspondence, MAGFAST went through some extreme challenges with our early charger Pro Kit line that took us within very close proximity to complete closure -the global shutdown due to the Covid pandemic being one of the most devastating. MAGFAST may have made mistakes along the way, but we are just a very small startup (with decent and dedicated people) who set ourselves a mammoth task to engineer six products simultaneously,and so the challenges add an extra layer of difficulty for us than they would for a large company with deep pockets. However, we agree this was a totally unacceptable pre-order experience. Due to feedback like this, we have discontinued accepting pre-orders as of March 2024. In the meantime, our company has begun undergoing a restructuring. During a livestream, attended by thousands of our customers, our CEO took full responsibility for past mistakes and introduced significant changes aimed at improving the our customers experience. This crucial update can be viewed on our ******* page. We made a promise to keep our supporters updated on the process and that is exactly what weve done through regular livestream updates, and ********* make amends, we offered ******** credits worth double the full retail value of any unfulfilled pre-orders.Our goal with the ******** program was to create something valuable that gives our early backers more than just their original order. Wed also like address the false idea that our positive reviews are anything but 100% authentic. All of our reviews are genuine reviews and feedback from our customers, as evident by this very review. We can see and respond to anyone who writes a review on this site. A member of our team will reach out in hopes of resolving things with you. As we implement essential changes to MAGFAST, we ask for patience and understanding. Our small team is dedicated to delivering the excellent products and service you deserve.

• Review fromStephanie R.

  Date: 03/28/2025

  1 star

  Stephanie R.

  Date: 03/28/2025

  My experience has been absolutely unacceptable. I emailed, requesting products purchased 4 years ago. First, automatic email replies stated that the products were still in production and would soon be mailed out. Then, auto replies to my inquiries claimed that preorders had begun to get mailed out. Email responses also mentioned production delays. Two years ago, the company claimed they were getting orders out as quickly as they could and they were requesting that customers invest more. When my order never arrived, I requested a refund and received another automatic reply stating the company would reach out to me soon, however Magfast does NOT reach out, other than "robo replies" that offer a "VOUCHER", that can only be used toward 50% of purchases made in the company's "STORE". Three OVERPRICED charging cables are all that's available for purchase in that "STORE". They don't appear to be any different than charging cables purchased from ******. My 100W charger was less, so it's apparent that this is a scam. Magfast is suggesting that the VOUCHER be put toward 50% of the purchase of the next generation of products, not yet created! It's ridiculous to expect me to double, at minimum, the price I already paid to place a new order for products that may or may not be better than what was originally labeled "AWESOME", and if the original claim were true, Magfast should have produced and delivered those. I simply want a refund.

  MAGFAST LLC

  Date: 04/01/2025

  MAGFAST is very sorry to hear you feel this way. As you know, you pre-ordered products that were not available to ship, as part of a pre-order start up project. Weve always said this would be a long process. Crowdfunding as a small startup company comes with many challenges and, yes, sometimes, delays. Thats just the nature of the business. We explicitly say, in the presentation we require our supporters to watch before pre-ordering our products, that you should not support us if youre not in it for the long haul. The terms and conditions you have to agree to before placing a pre-order, lay out the risks in clear language. We do understand you are frustrated about the delays in shipping your promised pre-ordered products.We are too and we regret this profoundly. We have had to deal with some extremely tough challenges throughout the development of the products.MAGFAST may have made mistakes, but we are just a very small startup (with decent and dedicated people) who set ourselves a mammoth task to engineer six products simultaneously,and so the challenges add an extra layer of difficulty for us than they would for a large company with deep pockets. However, we agree this was a totally unacceptable pre-order experience. Due to feedback like this, we have discontinued accepting pre-orders as of March 2024. In the meantime, our company has begun undergoing a restructuring. During a livestream, attended by thousands of our customers, our CEO took full responsibility for past mistakes and introduced significant changes aimed at improving the our customers experience. This crucial update can be viewed on our status page at ***********************************************************. To make amends, we offered ******** credits worth double the full retail value of any unfulfilled pre-orders. We made a promise to keep our supporters updated on the process and that is exactly what weve done through regular livestream updates, and emails. Additionally, a customer service agent has personally answered each and every inquiry youve sent and tried to address your concerns as best as they could. We were able to ship over 50 THOUSAND units to our earliest customers before our restructuring and the feedback on the products was amazing. We're sorry you weren't able to be included in the deliveries. We also sorry to hear you're not thrilled with our Lux cables. That's unusual. Our Lux cable is one of the highest-rated cables in ************* according to all the ****** verified reviews. People absolutely rave about them. I see that our team has now reached out to you and resolved things. As we implement essential changes to MAGFAST, we ask for patience and understanding. Our small team is dedicated to delivering the excellent products and service you deserve.

• Review fromBob B

  Date: 03/23/2025

  1 star

  Bob B

  Date: 03/23/2025

  They put out these ads that says of we sign up, we'll receive around $180 of gift cards among other gifts. Big surprise it was all lies. Now they started spamming my email with their ads. I requested to unsubscribe and block their emails, they started spamming my text messages. Low lives that's what they are.

  MAGFAST LLC

  Date: 04/01/2025

  We dont seem to have an account with you. The email you posted under is listed under a different name and zip code. Nevertheless wed like to address the false things you are saying. First, if you are receiving text messages from us, it means you signed up to receive them. Unsubscribing from our email list does not unsubscribe you from text messaging automatically and does take a few days to take effect. To unsubscribe from text messaging all you need to do is reply with STOP and you will be unsubscribed from texting. We did have a recent livestream event during which we gave away prizes, which we announced at the end of the event. We also offered an awesome $190.00 hotel and rental car discount voucher, to anyone who came to our event. This was a done through a 3rd party collaboration, which we explained during the event.

• Review fromAdam M

  Date: 03/22/2025

  1 star

  Adam M

  Date: 03/22/2025

  Definitely a scam. Ordered in 2022, never have gotten anything other than requests to continue to invest and the latest greatest just around the corner BS. Don't send them a *****. The whole voucher thing where I need to spend double to get what I spent to begin with- I have $1,600 to spend an all they show are some cables? I've resigned myself to never seeing a ***** of that money again, and will never preorder anything ever again. Wish someone would throw this ***** in jail.

  MAGFAST LLC

  Date: 03/25/2025

  Were very sorry to hear you feel this way. We agree this was a totally unacceptable pre-order experience, however as we related in our previous correspondence, MAGFAST went through some extreme challenges with our early charger Pro Kit line that took us within very close proximity to complete closure - And if that had happened, no one would get anything, which we didnt want to happen.We were able to narrowly avoid that, but only with a stringent restructuring plan. To make amends, we offered ******** credits worth double the full retail value of any unfulfilled pre-orders. During a recent livestream, attended by thousands of our customers, our CEO took full responsibility for past mistakes and introduced significant changes aimed at improving your experience. You can view the crucial update from April 23, 2024 on our status page at ***********************************************************. Were deeply aware that your choices are limited right now in the MAGFAST Store. But that will change! Issuing your MAGBucks was only the first step. We are in the process of building a better MAGFAST with an exciting new family of products. Here are the phases:?1. ********: double Bucks for any products you havent received?2. Gen2: sequential release of a series of advanced new products?3. Distribution: Well announce more details soon All three phases are currently well underway right We have a much-improved product development process and a Gen2 product lineup thats even more innovative than we originally planned, and our new products will offer much more than just charging capabilities. Due to feedback like yours, we discontinued accepting pre-orders in March 2024. Our Gen2 products will be available and ship rapidly after an order is placed. We have tried our very best to remedy things without risking the future of the company and have asked our supporters for help to keep the doors open and look out for the common good if at all possible. The reason we try so hard to encourage our supporters to stick with us and avoid refunds, and why this matters so much, is that every refund has a negative and wide ranging impact on our small startup at such a critical juncture. We have now reached out directly and hope to resolve things to your satisfaction. Our small team is dedicated to delivering the excellent service you deserve.

• Review fromJohn P

  Date: 02/27/2025

  1 star

  John P

  Date: 02/27/2025

  2 1/2 yrs of no answers, no products, only generic emails that say nothing account specific only a generic response. I want my money back!

  MAGFAST LLC

  Date: 03/25/2025

  We agree this was a totally unacceptable pre-order experience. Due to feedback like this, we discontinued accepting pre-orders in March 2024. To make amends, we offered ******** credits worth double the full retail value of any unfulfilled pre-orders. During a recent livestream, attended by thousands of our customers, our CEO took full responsibility for past mistakes and introduced significant changes aimed at improving your experience. You can view the crucial update from April 23, 2024 on our status page at ***********************************************************. We acknowledge that our ************* response times might have been slower than desired due to the volume of response they are receiving to our recent updates, however we do reply to every outreach as quickly as we can. If you aren't seeing our responses, please make sure to check your spam and promotions folders. As we implement these essential changes, we ask for your patience and understanding. We have reached out directly and hope that we have now resolved things to your satisfaction. Our small team is dedicated to delivering the excellent service you deserve.

• Review fromSusan S

  Date: 02/20/2025

  1 star

  Susan S

  Date: 02/20/2025

  I ordered a pre order from Magfast in June of 2021. I have yet to receive the products, and have reached out numerous times, getting a plead to be patient. They had problems and say they will give vouchers for products. I said I spent over ****** and do not want vouchers, I've asked for a refund.Almost 4 years later, I've run out of patience.

  MAGFAST LLC

  Date: 03/25/2025

  We agree this was a totally unacceptable pre-order experience. Due to feedback like this, we discontinued accepting pre-orders in March 2024. To make amends, we offered ******** credits worth double the full retail value of any unfulfilled pre-orders. During a recent livestream, attended by thousands of our customers, our CEO took full responsibility for past mistakes and introduced significant changes aimed at improving your experience. You can view the crucial update from April 23, 2024 on our status page at ***********************************************************. As we implement these essential changes, we ask for patience and understanding. Our small team is dedicated to delivering the excellent service you deserve. We hope that we have now resolved things to your satisfaction.

• Review fromMichelle C

  Date: 01/15/2025

  1 star

  Michelle C

  Date: 01/15/2025

  I was scammed, too. I was looking forward to these products I ordered on 1/30/2019 and never received. FREE MAGFAST Wall You’ll receive the upgrade adding surge protection as our thank you for sharing on social media. Upgraded further to Double-the-Power, see below. SKU: MSKU-1UP-WC-TB-2X-AW-01-GF-FREE-MASK-BU 1 $0.00 MAGFAST Lightning, Micro-USB and USB-C Adaptor Tips Combo-Pack Charge almost any phone on the planet SKU: MSKU-1CP-AT-3P-PP-AW-01-GF-0022 1 $22.00 MAGFAST Air The Perfect Qi Charger for your Desk or Wall SKU: MSKU-1UP-AC-UU-PP-AW-01-GF-0029 1 $29.00 MAGFAST Life The remarkable new charger you want every day SKU: MSKU-1UP-LC-UU-PP-AW-01-GF-0059 1 $59.00 Total $119.50 I also ordered gifts for other family members totaling another $67.50. I reached out to customer service and I was told that I could use point toward future purchases for only 50% of the listed price. I wasn't about to "invest" any MORE money with these scammers! Give me my money back and I can buy your products through Amazon where I feel safer about actually receiving something!

  MAGFAST LLC

  Date: 01/24/2025

  Hi ********, We're very sorry to hear you feel this way. We agree this was an unacceptable preorder experience and sincerely apologize for the delays in getting your products to you We are trying out best to make this work for you and for everyone.Our product range is remarkable and highly rated. The challenge was with early manufacturing and with the setbacks created by the global pandemic. However thats a far cry from any kind of wrongdoing. As we related in our previous correspondence, MAGFAST went through some extreme challenges with our early charger Pro Kit line that took us within very close proximity to complete closure - And if that had happened, no one would be able to get anything. We were able to narrowly avoid a shutdown, but only with a stringent restructuring plan. The reason we try so hard to encourage our supporters to stick with us and avoid refunds, and why this matters so much, is that every refund has a negative and wide ranging impact on our small startup at such a critical juncture. We were trying our very best to remedy things without risking the future of the company and were simply asking for your help to keep the doors open and look out for the common good if at all possible. We have shipped tens of thousands of our products to happy customers. We sorry we were unable to produce your products before our restructuring went into effect. It looks like a customer care team member has been in touch with you and is working out a resolution. As we make the difficult changes to create a better future for our company, we respectfully ask for patience. Our small team is working hard to give all of our customers the experience you deserve.

• Review fromRobert L

  Date: 12/09/2024

  1 star
  Like everyone else says, 0 stars. I ordered a number of USB cables 1 year and 3 months ago. I've been patient. The company says that they are a startup but they have taken everyone's money! Why does it take over a year to get usb cables made? They update the order status page status to "manufacturing" which has been like that for just about a year. There are no estimated dates. Chinese companies (good ones) can get this done in a few months. I should have went with ***** products and never bought from this company. I can't dispute the charge, they reply with 'busy' canned responses. This company seems to be run by 2 people who just took everyone's money and provide bogus updates. Stop having presentations and just make the **** products. If you're taking full responsibility, fulfill the **** orders or refund people! Oh, you can't refund people because you've spent it all. This company is a shame and a sham.