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Business Profile

Wholesale Seeds

Dollarseed.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Seeds.

Complaints

This profile includes complaints for Dollarseed.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dollarseed.com has 2 locations, listed below.

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    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 12 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/14/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order on 8/7/24 for over 30 seed packets. Order #*****. They advertise on their website, "Fastest Turnaround Times Always", yet my order is still showing "Order Received" and hasn't even gotten to "Processing" yet, a week later. No replies on social media, messenger, or through email. The money cleared my bank account on 8/9/24. No communication with the customer is bad business practice. Not providing the customer with the goods they paid for is illegal business practices. It's called theft.

      Customer Answer

      Date: 08/20/2024

      I received my products, today! Thank you! Hopefully the owner will be encouraged to communicate more effectively with his customers. Too many people are commenting on the ** page that they are not receiving their products and can't get anyone to communicate with them. I've encouraged them to make complaints through y'all to hopefully get their problems resolved. 

    • Initial Complaint

      Date:08/09/2024

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for garden seeds on 7/31 and haven't received my order. I have tried to contact the company twice by email however I haven't received a response. I would like a refund if they aren't going to complete my order.

      Customer Answer

      Date: 08/15/2024

      I have received the package.

    • Initial Complaint

      Date:12/21/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company charged my credit card but did not deliver my order (garden seeds). They do not respond to emails, ******** or Live chat as described on their web site.

    Dollarseed.com is NOT a BBB Accredited Business.

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