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Business Profile

Heating and Air Conditioning

Accurate A/C & Heating Systems LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

This profile includes complaints for Accurate A/C & Heating Systems LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Accurate A/C & Heating Systems LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/24/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The system stop getting cold , then start to leak water from ceiling, end up ruining my new ceiling and walls that were done in my new ************* accurate and spoke to owner **** that said he would fix it. They never showed up call a couple more times and still no show. Call ********** , they came out and found a leak In the system and that the catch pan was way to small , they fix leak in system and change the emergency drain pan and recharge system back up. Then I call pinnacle painting to come and fix ceiling and wall , They had to cut out the ceiling and wall sheet rock that was bad from beening water soaked. They replaced with new pices of sheet rock and paint.

    • Initial Complaint

      Date:11/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Details Accurate heating is not honoring the one-year parts and labor warranty. Need control board that is and should be covered under my one year warranty and they have been ghosted / not returning calls and still have no heat Accurate Heating installed a new Gas Furnace on November 21, 2022, which per my invoices/ receipt, I have 1-year parts and labor warranty. On November 1, 2023, my heat will not go on, so I contacted Accurate Heating, and they came to my house and determined that it was the control board, but the cost will be $1700. I reminded them about the warranty and stated yes, we will take care of it .However, we are at the November 11 10 days later and no calls or texts as I have been trying to call and no return calls it getting cold and need help please

    • Initial Complaint

      Date:12/19/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      12/12/22 Accurate A/C and Heating Systems *****************-******** responded when i called about no heat in my home. The company sticker was on ***********. They came late that night and claimed to replace a switch for the heat. The heat stopped working the next day so I called and they came back and said I needed a new furnace for $5,000 and that i might have a gas leak so they turned off the system and left me with no heat. I had paid them $600 in cash the first day. When I called them again they said they would replace the furnace for $3,200. At this point I got another company recommened by my family who came immediately and determined that the switch Accurate claimed to have replace was never changed and he replaced the switch and turned the system back with no leaks found.

    Accurate A/C & Heating Systems LLC is NOT a BBB Accredited Business.

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