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Business Profile

Airlines

Lufthansa German Airlines

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lufthansa German Airlines's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lufthansa German Airlines has 5 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 64 Customer Reviews

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    Review Details

    • Limovic u

      Date: 08/15/2022

      Disrespectful crew - absent customer service - delays delays and delays. Avoid at any cost

    • Lu B.

      Date: 07/16/2022

      I had to cancel my flights. I was refunded only 9% of the tickets price. This is a 21 St century robbery. The stole my $2,000 US dollars. Theafs.

    • Mike J

      Date: 07/15/2022

      Hi fellow travellers I like to share experience with every wan potentially Lufthansa customer ********************** cancel and refund my ticket With out notification me ,I get that information when I get on drop of luggage counter ,they told me your ticket is canceled and refund ,they sold my ticket for triple many because ,I did Reservation and by ticket seven moths Ago ,I lost car rental reservation payment ,hotel reservation payment Lufthansa refund ticket how much I pay seven month ago ,for that many I can by only one les than half of price of ticket Today ,I think is better for every wan avoid travel with Lufthansa that is terrible company and there service and employees arrogant if you avoid Lufthansa service you avoid **** attack And trouble

    • Viviana F

      Date: 07/12/2022

      Booked a Lufthansa flight through a third party called ******** via ***** (will NEVER do that again). My name was displayed correctly on the ******** confirmation but incorrectly in the Lufthansa ticket confirmation and app. ******** wanted to charge me $50 to correct it and Lufthansa wanted to charge me $175 to correct it. When I asked why I had to pay a fee for an error on their end, the Lufthansa representative was incredibly rude and told me I could try to change it at the airport. When I asked if I would be charged the fee at the airport, the representative repeated I could try it at the airport, even though it was not my error to begin with. I asked why I was being charged the fee when it wasn't my mistake and she hung up on me. I cancelled the flight through the third party, ********, which was an ordeal.

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