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Business Profile

Sales Organization

PTM Solar

Reviews

This profile includes reviews for PTM Solar's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PTM Solar has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PTM Solar

      6538 Baptist Way East Syracuse, NY 13057-1374

      BBB accredited business seal
    • PTM Solar

      502 Court St Ste 215 Utica, NY 13502-4233

      BBB accredited business seal
    • PTM Solar ME

      400 Congress St Fl 3 Suites 326 & 303 Portland, ME 04101

      BBB accredited business seal

    Customer Review Ratings

    4.91/5 stars

    Average of 298 Customer Reviews

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    Review Details

    • Review fromMargaret G

      Date: 01/15/2025

      5 stars

      Margaret G

      Date: 01/15/2025

      Vincenzo C********* was very though with explaining everything . He was also very helpful in setting thingsup.very happ!!!

      PTM Solar

      Date: 03/26/2025

      It sounds like Vincenzo really took the time to make sure everything was clear and set up properly for you! It’s great to hear that he was thorough and helpful throughout the process. I’m glad you’re happy with how everything went!

      PTM Solar

      Date: 03/26/2025

      It’s awesome that Vincenzo took the time to explain everything thoroughly and help you with the setup! It must feel great to have everything in place and to be happy with the experience. Sounds like he made sure you felt confident and comfortable throughout the whole process
    • Review fromPatricia T

      Date: 01/15/2025

      5 stars

      Patricia T

      Date: 01/15/2025

      Bryce easy to talk with and lots of good information

      PTM Solar

      Date: 03/26/2025

      It’s great to hear that Bryce was easy to talk to and provided you with lots of helpful information! When someone is both approachable and informative, it makes everything much clearer. Was there any specific info that stood out to you or that you found especially useful?
    • Review fromScot B

      Date: 01/15/2025

      5 stars

      Scot B

      Date: 01/15/2025

      Marc A****** & Pete B****
      These guys are out in freezing weather to help us save money . Very helpful .

      PTM Solar

      Date: 03/26/2025

      It’s incredible that Marc A****** and Pete B**** were out in such cold weather to help you save money! Their dedication to assisting you, no matter the conditions, really shows how much they care about providing great service. It’s great to hear they were helpful!
    • Review fromDeborah B

      Date: 01/15/2025

      5 stars

      Deborah B

      Date: 01/15/2025

      Bryce was an all-star with my family and I. Thank you for your help, you guys have a great employee

      PTM Solar

      Date: 03/26/2025

      It’s awesome to hear that Bryce was such an all-star for you and your family! Sounds like he went above and beyond to help. It’s always great when you feel like you’re in good hands with someone who makes the process smooth and easy. I’m sure Bryce really appreciated the kind words!
    • Review fromRichie N

      Date: 01/13/2025

      5 stars

      Richie N

      Date: 01/13/2025

      Kar’Trell helped me save 10% on my bill. He was very helpful. I recommend him for a raise lol

      PTM Solar

      Date: 03/26/2025

      It’s great to hear that Kar’T**** helped you save 10% on your bill! Sounds like he really made a positive impact. I’m sure he’d appreciate that raise recommendation—he definitely seems like someone who goes above and beyond to help out.
    • Review fromEileen O

      Date: 01/08/2025

      5 stars

      Eileen O

      Date: 01/08/2025

      Very nice and informative. Great manners and explains everything well. Very professional. Highly recommend. All for solar in maine

      PTM Solar

      Date: 03/26/2025

      It’s wonderful to hear that the representative was so nice, informative, and professional! Great manners and clear explanations can really make a big difference in feeling confident about making decisions, especially with something like solar energy.
    • Review fromOliff N

      Date: 12/31/2024

      5 stars

      Oliff N

      Date: 12/31/2024

      Thanks Hakeem for helping me enroll with Arcadia to get my benefits

      PTM Solar

      Date: 03/26/2025

      You're welcome! It sounds like Hakeem really helped you get everything set up with Arcadia and make sure you can start enjoying your benefits. It's always great when someone is there to guide you through the process!
    • Review fromTina B

      Date: 12/12/2024

      5 stars
      Hakeem was a great help ans very funny thanks for your time appreciation your help.
    • Review fromRussell B

      Date: 12/10/2024

      1 star
      My mother and I were contacted by PTM Solar, a third party sales force for ***** Energy, Inc. They got us to sign up for their community solar savings. They stated they were subsidized through the government and we would receive a 10% credit back on the electric portion of our energy bill.
      The sales force was extremely pushy and fast talking. They demanded to see our energy bill, took photos, and basically bullied my 81 year old mother into signing up for something she didn’t fully understand.
      I did some research and contacted local law enforcement. While they are legitimate, their tactics are not. Later, the company they sell for called to confirm information already provided. When questioned the 10% credit suddenly became 5%. I kept having to argue and threaten to expose the energy company here, on BBB, before they conceded to the 10%. Then, when asked if our energy bill could possibly go up by signing up with them, they became very evasive.
      The only upside was, the energy company did not argue or give me a hard time when I told them we would be dis-enrolling and canceling their offer. Of course, it was accompanied by my promise of poor reviews on BBB, social media, and possible legal action if they failed to comply.
      Overall, avoid this PTM Solar and those like it, due to their deceptive practices, high pressure sales, and scam like actions. If they come to your door, demand to see a permit from your municipal government. I assure you, they wont have one.
    • Review fromAmanda S

      Date: 12/05/2024

      5 stars
      shane was here an helped us when our power was out an helped us get the credit on our electric bill an a very good agent

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