Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lawn Care

Brockman Tree & Lawn Care, LLC

Reviews

Customer Review Ratings

2.67/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBarb F

    Date: 07/17/2024

    1 star
    I have used Brockman for a couple of years for fertilizing and disappointed with the quality of their work. I have a couple of areas on the side and back of my lawn that their services were not taking care of. I was looking for a full-sercice lawn service that would notice these areas and be proactive to reach out to me for solutions. Instead, they continued to come out 4 times a year and charge me for the entire yard. When I brought this to their attention, their response was that there was nothing they could do and then not agree to lower the price for those areas. They even said the side yard does not get sun, which was inaccurate.
  • Review fromJeffrey W

    Date: 05/09/2023

    5 stars
    Due to some miscommunication I filed a less than flattering review of Brockman Tree & Lawn. One of the principals stepped in and rectified the entire situation. I was very pleased with the response, and look forward to the continued service.
  • Review fromLinda S

    Date: 12/06/2022

    2 stars
    I started using this company in 2018, mainly to get the lawn aerated. They didn't come out until October, even though requested much earlier. They ended up detaching, and reseeding, and my lawn still looked terrible the next spring. Then, they recommended adding at least $500 worth of fertilizers. I know that I have paid them well over $1000 and my lawn still looks awful. I recall going back and forth with them waiting for answers about my lawn. I feel that they always come out way too late in the season to benefit. I can hardly research this because they use some weird service called ********, which requires a password, and I can't get into my records regarding dates and their services.
    When I called them out on their poor timing, I was told that the owner was ill. After a few years of using them, spending over $1000, trying various approaches, my lawn still looks awful.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.