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Business Profile

Sewage Disposal

$49.99 Sewer Man, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sewage Disposal.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The advertise $49.99 then when they come in they charge you triple the price I tried calling the office and the manager was very rude and hung up And the drain is still not fixed
  • Initial Complaint

    Date:01/02/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called the place as the water on my toilet is coming out slow. They come with a snake and say that they can only do snakes. I said that's not what I called for but they say that's the only thing they do. They shouldn't have come if that's the only service they provide when I said my water doesn't come out. They charged me 50 dollars that I was not willing to pay
  • Initial Complaint

    Date:11/28/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 25, 2022 I called 49.99 sewer and drain cleaning company, and I have been giving them my business for many years. On the next day, October 26, 2022 a servicemen came in to fix my basement toilet which was clogged. I called them for clogged toilet, the guy told me after checking the toilet that the toilet needs to be removed and reset. Then he sent my dad to get clear silicone tube sealant from nearby hardware store. My dad usually supervises every time plumber comes over to see if theyre doing their job right and help them with if required. After my dad came back with the item he asked for, he didnt use it because apparently his assistant had it already with him so they used their own and he took the new one my dad bought. By this point, I started to have a suspicion that if they came in to do a job that is on the job description they should have the proper tools for it. It seemed like a act to get my dad out. He had me pay and sign for the receipt while my dad was out of the house so I didnt even have the chance to see what they did to the toilet. I suspect foul play because the main guy kept me busy by talking about these types of job he had seen while his partner worked down there. I took him for his word because I used this company for many years never had any problems so I didnt have any reason to doubt them. After both the guys left, we went over to check what he did because we didnt have the chance to do it before, it didnt look like he took out the toilet because the sealant at the bottom side of the toilet bowl didnt look new or wet to touch. It looked same as it did before they came in, dry and cracked. He charge me $370.17 for this service. The next day I called the company saying he did not take out the toilet bowl and he charged me $300 for it. The company said they will call me back, but I never heard from them. Today November 25, 2022 the same toilet got clogged. I called the again, no answer and it is a 24 hour company.

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