Reviews

Review Details

• Review fromSarah O

  Date: 09/14/2024

  1 star
  Horrible Horrible. They do not deserve one star. Do not sign up for their membership. If you cancel the membership, they will still charge you. After calling to cancel it and speaking with ***** she told me it will be cancelled, then I was charged, I asked her why and she said she was out sick, sorry. I wanted to cancel the service because every time the cleaner was supposed to show up they were late. The first time they were 4 hours late. Which I let slid because they offered a courtesy cleaning. The 2nd time they were one hour late and just did an ok job and refused to clean the base boards and didn't bring their own cleaning supplies. The final straw was when they was supposed to come at 9:00 and stated they could not come until 12:00 because the cleaner was so far away. I canceled at that moment. The only reason I was still with the service during the 2nd cleaning is because I already paid 3 times and I was trying get at least what I paid. Since I didn't want to wait 3 hours for a service that was scheduled a week prior I asked for my money back. The representative on the phone, ***** is very nice and apologizes, however, I paid for a cleaning service. The company promised to send me a check by mail because I closed my card because I didn't want them to charge me again. It's been three weeks and I have not received anything in the mail and the company is no longer answering the phone.

• Review fromCora G

  Date: 06/06/2024

  5 stars
  Everything about the cleaning experience with Cleaning Pass was first-rate. The cleaning crew was kind and professional, and their customer service was excellent. They left my house spotless, paying close attention to areas that receive a lot of activity. The work was of remarkable quality, and the pricing was clear and included with no additional costs. They provided excellent service, and I will definitely be using them again. For a simple and effective cleaning experience, I heartily suggest Cleaning Pass!

• Review fromMyra W

  Date: 06/06/2024

  5 stars
  My hopes were surpassed by Cleaning Pass! Their group was meticulous, professional, and on time. They cleaned every nook and cranny of my house, leaving it smelling wonderful. Their attention to detail was greatly appreciated, particularly with the kitchen and baths. They made my schedule work wonderfully, and the booking process was simple. I've used a lot of cleaning services, but Cleaning Pass really stands out for their wonderful team and high quality of service. Strongly advised for everyone searching for a trustworthy and superior cleaning service!

• Review fromJim B

  Date: 06/06/2024

  5 stars
  My apartment was just given a thorough cleaning by Cleaning Pass, and I'm really impressed. The group showed up on schedule, prepared with all the tools they needed, and went to work right away. Every little detail was taken care of, from dusting the difficult-to-reach areas to washing the bathroom grout. Never before has my house looked so tidy. The employees were cordial, competent, and considerate of my personal space. Their environmentally friendly cleaning products left a clean, fresh smell without using harsh chemicals, which I enjoyed. All things considered, I heartily endorse Cleaning Pass to anyone in need of a professional and trustworthy cleaning services.

• Review fromRodolfo G

  Date: 06/06/2024

  5 stars
  For my office, Cleaning Pass offered excellent service. Their crew made sure every crevice was spotless by being on time, productive, and thorough. The workstations were dust-free, the kitchen area was spotless, and the carpets had been carefully vacuumed. The difference in cleanliness was evident right away. The staff minimized any inconvenience to our workday by being kind and accommodating to our schedule. It was a great touch that they even handled the recyclables and rubbish. Their attention to detail and the general caliber of their work have me thrilled. Without a doubt, I'll use Cleaning Pass frequently to keep our office tidy.

• Review fromDaryl W

  Date: 06/06/2024

  5 stars
  Cleaning Pass went above and above my expectations when I hired them to handle a post-renovation cleanup. Despite the dust and dirt covering the house, the crew worked quickly and carefully. They made sure all surfaces were free of dust and construction residue by thoroughly cleaning every nook and crevice. Their abilities to polish the flooring and remove paint splatters really amazed me. Their level of professionalism and meticulousness was exceptional. For the caliber of work rendered, the price was fair. I heartily suggest Cleaning Pass if you require a trustworthy, thorough cleaning service following any significant work.

• Review fromTracey T

  Date: 06/06/2024

  5 stars
  For several months now, Cleaning Pass has been my preferred cleaning provider because they constantly produce excellent outcomes. Their crew is extremely thorough, cordial, and always on time. After they leave, I appreciate returning home to a tidy and fragrant home. My home is left immaculate as they take care of everything from dusting and sterilizing surfaces to vacuuming and mopping. They employ eco-friendly goods, which is something my family and I value. They are incredibly accommodating to my busy schedule, and scheduling is simple. For anyone searching for dependable and effective cleaning services, I heartily recommend Cleaning Pass.

• Review fromSandra T

  Date: 06/06/2024

  5 stars
  For a move-out cleaning, I hired Cleaning Pass, and they did an amazing job. Although moving might be stressful, it was made much simpler knowing that my former flat was in capable hands. Everything was thoroughly cleaned by the team, including the blinds, cabinets, and appliances. They didn't miss any space. When they were finished, the flat appeared brand new, which undoubtedly aided in my recovery of my security deposit. The cleaners were kind, skilled, and quick. I'm delighted with the service and will utilize Cleaning Pass once more in the near future.

• Review fromSam P

  Date: 06/06/2024

  5 stars
  For the past six months, I've been utilizing Cleaning Pass, and every time, I'm satisfied with their service. Every time, the crew leaves my house pristine because they are diligent and efficient. They take care of the minor things, such as dusting areas that are difficult to access and ensuring that everything is put away neatly. I truly like that they always arrive on time, especially considering my hectic schedule, and scheduling is a breeze. They use excellent cleaning chemicals that are safe for my children and dogs. I really adore that they provide environmentally friendly choices.

• Review fromKatherine S

  Date: 06/06/2024

  5 stars
  Professionalism and friendliness characterize Cleaning Pass staff. I was pleased with their timely and polite communication right away. The cleaning crew is usually upbeat and prepared to take on any challenge. They pay attention to my particular requirements and deliver outstanding outcomes. They exhibit an admirable level of professionalism. Their commitment and hard work have made my house seem better than it has ever done. I'm happy I came upon Cleaning Pass and am looking forward to making further use of their excellent services.