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Business Profile

Survival Supplies

My Tactical Promos

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.65/5 stars

Average of 333 Customer Reviews

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Review Details

  • Review fromMaria Elena R

    Date: 06/12/2024

    5 stars

    Maria Elena R

    Date: 06/12/2024

    Received my two free tactical crossbody backpacks! Nice quality and I definitely will be ordering more products! Thank you!

    My Tactical Promos

    Date: 06/13/2024

    Thank you for your feedback. We appreciate you.
  • Review fromDAWNA O

    Date: 06/12/2024

    1 star

    DAWNA O

    Date: 06/12/2024

    I just placed an order with you for 2 seperate items. one being this bag and I forget the other item like last week so #1. if it hasn't been sent yet please just keep it. 2.please go ahead and cancel my membership that I had no idea I even signed up for. I'll just chalk the ***** shipping up to ****** learned!

    My Tactical Promos

    Date: 06/13/2024

    I am sorry for the confusion. This order has already been shipped through **** and is scheduled for delivery June 13th. The Membership has already been canceled.
  • Review fromScott B

    Date: 06/05/2024

    5 stars

    Scott B

    Date: 06/05/2024

    I went ahead and took their offer off of social media for a shoulder bag. For some reason, I was charged an additional $19.95 so I called in and got ****. She is the best!! She took care of everything and got it all sorted out. She refunded the $19.95 immediately no questions asked. However, something happened and my bag was never shipped. I called back and got **** again and again, true to form, **** got everything taken care of for me and made it right. Mistakes happen, we all know that. Sometimes it is no ones fault. **** is a true asset to this company.

    My Tactical Promos

    Date: 06/13/2024

    Thank you for your feedback. Customer Support is happy to assist if there are any questions or concerns.
  • Review fromDavid C

    Date: 06/04/2024

    5 stars

    David C

    Date: 06/04/2024

    Shipped fast. Was made of great materials . Would do again.

    My Tactical Promos

    Date: 06/05/2024

    Thank you for your feedback. We appreciate you. If you have any questions Customer Support is here to assist you.
  • Review fromBrian P

    Date: 06/02/2024

    5 stars

    Brian P

    Date: 06/02/2024

    First off, this company's customer service is excellent. My experience with them was care-free, to say the least. They do what they say they're going to do and any requests or even demands, let's say, (not that I demanded anything but I can tell that if I were to demand something they would go out of their way to try and make it happen. It's just a feeling that developed as communications between us continued. And I have to admit that their products are definitely at least above average in quality. No joke, so don't hesitate if these were an issue. They themselves are a quality batch of polite professionals. Shop free of paranoia for anything at all.. it's all good. I included a few pics of two knives I received from them. Two quality knives, for sure.**************

    My Tactical Promos

    Date: 06/03/2024

    Thank you for your feedback. We are more than happy to help if there are any questions or concerns. We do offer a 100% Customer Satisfaction Guarantee on all orders.
  • Review fromRobert R

    Date: 06/01/2024

    5 stars

    Robert R

    Date: 06/01/2024

    Wry easy to let them pack your box. Cant wait to get my 1st box!!

    My Tactical Promos

    Date: 06/02/2024

    Thank you for your feedback. We appreciate you. I sent the tracking information to your email for your recent order. If you have qany questions we are happy to help you.
  • Review fromKeith P

    Date: 06/01/2024

    5 stars

    Keith P

    Date: 06/01/2024

    I love this charger, it charges quickly and doesn't take long to charge my phone. I recommend this charger to every one.

    My Tactical Promos

    Date: 06/02/2024

    Thank you for your feedback. I also have this charger and use it often when away from home. If you have any questions please let us know we will be happy to help.
  • Review fromCj M

    Date: 05/28/2024

    1 star

    Cj M

    Date: 05/28/2024

    I ordered a bag off of them. $4.99 shipping That was it. About a week later on my credit card. I noticed they tried to charge $47.99 without my authorisation. This is a scam Company!

    My Tactical Promos

    Date: 05/30/2024

    I am sorry for the confusion. The item ordered was a 14 day trial for an Outdoor Gear Membership. The First package is a Shoulder Bag shipped for only $4.99 shipping and handling. Fourteen days after the order is placed, if the membership has not been canceled, there is a charge of $47 for the 2nd package of merchandise for the Outdoor Gear Membership. We have canceled the Membership for you today. There will be no further charges.
  • Review fromBrian J. A

    Date: 05/28/2024

    5 stars

    Brian J. A

    Date: 05/28/2024

    I have subscribed to tactical for years. So when I got. Notice that of a charge I asked them what it was for. They immediately went to work to find out and gave me a great answer and accommodated me in every way.

    My Tactical Promos

    Date: 05/28/2024

    Thank you for your feedback. We are happy to assist if there are any questions about orders or charges.

    My Tactical Promos

    Date: 05/28/2024

    Thank you for your feedback. We are always happy to assist if there are questions or concerns about an order.
  • Review fromJosh H

    Date: 05/27/2024

    5 stars

    Josh H

    Date: 05/27/2024

    When I purchased my first product from them, I began to receive a MASSIVE amount of e-mails showcasing different products at $0 to 90% discounted rates every single day! At first, it was a bit overwhelming, and numerous times I thought about unsubscribing. I made the decision not to and let me tell you... IT WAS THE BEST DECISION!!! This company sells survivalist products at insanely discounted rates. I wouldn't consider myself a survivalist or doomsday prepper, but I would consider myself a concerned citizen with everything going on in the country these days. I have a family with four children, and I want to make sure we are fully prepared for anything in the future! -- Today was the first time I had an issue with an order. I was 100% convinced it was of no fault of my own. I reached out to customer service who was willing to fix the issue without even looking into it! That's how great of a company they are!! I refused to accept the replacement item until I was SURE that the issue was indeed their fault. After some back-and-forth e-mails (in which, ON A HOLIDAY, they were prompt to respond) they were able to figure out that the problem was actually MY FAULT! I apologized and let them know that because it was my fault, I would just go ahead and take a refund. I did ask them if they would replace the duplicate item I ordered with one I actually wanted in the first place expecting them to turn me down. THEY ABSOLUTELY DID NOT AND AGREED TO SEND ME THE **** FOR A HUGE DISCOUNT!!! Now this is what I call customer service... I am now a loyal customer for life!!!

    My Tactical Promos

    Date: 05/28/2024

    We are more than happy to assist when there are questions about orders or merchandise. We do offer a 100% Customer Satisfaction Guarantee. Customer Support is ready to assist when needed.

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