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Business Profile

Survival Supplies

My Tactical Promos

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Survival Supplies.

Reviews

Customer Review Ratings

3.64/5 stars

Average of 332 Customer Reviews

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Review Details

  • Review fromRick M

    Date: 10/16/2023

    1 star

    Rick M

    Date: 10/16/2023

    Be careful with ordering anything from this site, I spent $99.00 on there pay for shipping add and received one order, I contacted them through many emails, now they tell me they dont have my email and dont know what Im talking about, stay away from this company

    My Tactical Promos

    Date: 10/18/2023

    I am sorry for the confusion. The Customer had originally contacted us from a different email address than what had been on his order. We initially told him we did not have any order with the email address he was emailing from. We had to ask for further information to locate the customers order. Customer actualy placed Two orders. One order was for $99.85 and one was for $29.95. The Merchandise was shipped and delivered to the address the customer provided when the order was placed. Customer contacted us on October 16th that he was not happy with the merchandise he received. Customers order was fully refunded at that time.
  • Review fromSonja L

    Date: 10/13/2023

    4 stars

    Sonja L

    Date: 10/13/2023

    I noticed a charge on my account, Was not able to get through on the phone so I emailed them and asked them to refund the charges. They DID the very same day!! I was disappointed in the surprise charge but was relieved with the quick and personal response,

    My Tactical Promos

    Date: 10/14/2023

    Thank you, for leaving feedback I'm glad we we're able to resolve this for you quickly.
  • Review fromDIANE M

    Date: 10/03/2023

    1 star

    DIANE M

    Date: 10/03/2023

    ***** t shirt was only supposed to be **** for shipping charges. Yet they billed me for *****. It was advertised as a special promo.

    My Tactical Promos

    Date: 10/08/2023

    Hey *****. It looks like you contacted our support team about this on 10/3 and they resolved this for you. You had actually ordered a committment free T Shirt Membership where the first shipment was only $2.49. Our customer support cancelled and refunded you for the full priced membership as soon as you asked us about it.

    My Tactical Promos

    Date: 10/14/2023

    Your ***** Wanted shirt was offered at the promotional price of $2.49. After the 2-week trial period, the ***** Wanted ************ Membership transitions to the monthly rate of $29.95. This charge covers the cost of the next shirt that is sent out to you. This membership can be cancelled at anytime. This is explained upfront in the ad when you place the order. Please let us know if you have any further questions, and we're here to assist you!
  • Review fromAnthony R

    Date: 09/20/2023

    1 star

    Anthony R

    Date: 09/20/2023

    I guess I should have checked here before placing an order.

    My Tactical Promos

    Date: 09/21/2023

    This customer has placed multiple orders for merchandise with MyTacticalPromos. We have not had any correspondence from the customer about any issues with the orders. Customer can contact customer support at: ********************************** if there are questions or concerns about orders.

    My Tactical Promos

    Date: 10/14/2023

    If you placed an order and are in happy I am sorry. All orders are 100% Satisfaction guaranteed. **************** can be reached by email at ***********************************
  • Review fromTrevon B

    Date: 09/20/2023

    1 star

    Trevon B

    Date: 09/20/2023

    The Initial Temptation: A Diverse Product Line, 5 items worth retail value $150 for **** pay only shipping. TOO GOOD TO BE TRUE. I feel compelled to share my story to save others from the deceitful and criminal practices I've encountered.Conclusion: A Criminal Operation and a Cautionary Tale MyTacticalPromos.com initially caught my attention with their enticing array of products. As someone interested in tactical gear the prospect of finding all these items in one place seemed like a dream come true. Little did I know that the dream would soon turn into a never-ending nightmare.The First Signs of Trouble: ***************************** As I proceeded to make an online purchase using my valid **** debit card, I ran into my first roadblock. The company had proudly advertised their 24/7 customer service, but when I attempted to reach out for assistance, it became apparent that something was terribly wrong. The customer service hotline they provided seemed to be disconnected or, even worse, non-operational. In conclusion, MyTacticalPromos.com is a company that operates in the shadows of deceit and dishonesty. From their disconnected customer service to their substandard products and unauthorized charges, they have left a trail of disgruntled customers in their wake. I would not recommend anyone to purchase anything from this company, as they appear to be engaged in criminal activities that involve deceiving customers, misusing credit card information, and delivering subpar products based upon other BB rating reviews left in the last year. MyTacticalPromos.com's BBB rating of 2 stars is well-deserved, and I can only hope that my story serves as a cautionary tale for others.

    My Tactical Promos

    Date: 09/21/2023

    We have received no orders with the name ********************* or the email address provided. We do offer a 100% Customer Satisfaction Guarantee. If customer is not happy with an order he can contact us for assistance with a refund / return of merchandise. Our **************** number is not and has never been disconnected. We can be reached at ************ or support@ mytacticalpromos.com.

    My Tactical Promos

    Date: 10/14/2023

    I'm sorry ************, I'm not sure how I can help you. I'm not able to find any history of a purchase.
  • Review fromMarv B

    Date: 09/14/2023

    1 star

    Marv B

    Date: 09/14/2023

    Total scam, promo box for just shipping No what liars They sent me a trinket and paid $2.07 for postage and charged me $12.99 For shipping their profit: $10.00 plus Sick to my stomach I am writing president ****** team and letting them know just how they are using his name to rip the American people off

    My Tactical Promos

    Date: 09/21/2023

    Customer placed an order for One ***** Mystery Gift. Customer contacted us on September 13th that he was not happy with the merchandise he received. His order was refunded in full at that time per our 100% Customer Satisfaction Guarantee.

    My Tactical Promos

    Date: 10/14/2023

    All orders are 100% Satisfaction guaranteed. We apologized and full issued a refunded after you contacted us.
  • Review fromShaun K

    Date: 09/10/2023

    1 star

    Shaun K

    Date: 09/10/2023

    STAY AWAY it's a scam once they get your credit card they order things for you that you did not purchase and charge you large amounts for shipping and handling. BUYER BEWARE SAVE YOUR MONEY

    My Tactical Promos

    Date: 09/12/2023

    Hey there. I am sorry for any confusion. This customer had accidentally added an optional monthly membership during checkout. They contacted customer support via email and our team replied back to them 9 minutes later and cancelled and refunded this membership. We are not a scam, this customer simply made a mistake while submitting his order that has since been resolved promptly as soon as we were made aware of the issue.

    My Tactical Promos

    Date: 10/14/2023

    All orders are 100% Satisfaction guaranteed. After the initial offer customers are presented with membership offers and other promotional offers. These memberships can be cancelled at anytime. This membership was cancelled the and refunded the same day when she requested to cancel.
  • Review fromDebra M

    Date: 09/08/2023

    2 stars

    Debra M

    Date: 09/08/2023

    I did not sign up for a monthly membership! I gave 2 stars because so far my phone does charge but I need to cancel this. The item I purchased and received does work well but I have disabled husband and live in hurricane prone area which helped me to fall for the item I thought I was only paying shipping for. Please do not fall for the scam. Read all fine print and know what you are agreeing to. I have no idea how to cancel my mistake!!

    My Tactical Promos

    Date: 09/12/2023

    This customer does not have any monthly membership here at our company at all! The customer placed a 1 time order only for 3 waterproof charges and nothing else. I am not sure why there is confusion here. We have membership but they are optional and this customer never ordered anything like that from us.
  • Review fromJanna O

    Date: 08/29/2023

    1 star

    Janna O

    Date: 08/29/2023

    Company is a scam. They ship a cheap trinket and try to charge your account as a recurring membership. Original order was shipping charges only. BEWARE

    My Tactical Promos

    Date: 08/30/2023

    Customer placed a merchandise order for One ***** Mystery GIft on August 24th. This is not a recurring order or a Membership. ******** contacted us that her bank had labeled the charge as recurring in error. We advised the customer that this is a One time charge for merchandise only. Customer contacted us on August 28th that she was not happy with the merchandise. This order was refunded in full on August 28th.
  • Review fromKy E

    Date: 08/21/2023

    1 star

    Ky E

    Date: 08/21/2023

    Order *************. Was sent they a bunch of offers in which I refused.. I was charged $50 and can't get in contact with anyone to get my money back. It seemed legitimate and I looked it up just to once again get gay period this is so sad that consumers are constantly getting duped.

    My Tactical Promos

    Date: 08/28/2023

    I am sorry but I am not able to find any orders with the email address provided or the name ***************. Customer Support can be contacted at; *********************************** Please include the name and email address for the order. We will be happy to assist.

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