Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Survival Supplies

My Tactical Promos

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Survival Supplies.

Reviews

Customer Review Ratings

3.64/5 stars

Average of 331 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRolly H

    Date: 04/02/2023

    1 star

    Rolly H

    Date: 04/02/2023

    There was no receipt, or contact number in my package!! I just got this in the mail from "trumpsurprisebox.com. After reading the comments, I am alarmed. It was an ad on Right Side Broadcasting..So, I would assume both website, and RSB are culpable in this. If I get a recurring charge? I will come back with details..This is wrong, and the owners will be doxxed if all is true! Hoping for clarity before attorney!!

    My Tactical Promos

    Date: 04/03/2023

    Hi ******, I am sorry for the confusion on your order. Your order is a One Time order for One ***** Mystery Gift. There are no recurring charges for this order at all. Sometimes the orders are labeled incorrectly through the bank as the bank has no way to determine if the order is a One time order or a Membership. We do offer Memberships, but your order is not a membership at all.

    My Tactical Promos

    Date: 05/19/2023

    Hi ******, I am sorry for the confusion on your order. Your order is a One Time order for One ***** Mystery Gift. There are no recurring charges for this order at all. Sometimes the orders are labeled incorrectly through the bank as the bank has no way to determine if the order is a One time order or a Membership. We do offer Memberships, but your order is not a membership at all.Submitted: 04/03/2023
  • Review fromSandy B

    Date: 03/25/2023

    1 star
    This is a scam. DO not order from this company. The do not respond to emails. So I will call next and argue with them. I even got a code that shows I am not a subscriber but they charged me for that as well. I ordered a "free" shovel. It came and it was the size of a garden hand tool. NOWHERE in the description did they say this was a MINI shovel. They even charged me a subscription even though they said I was not subscribed. I am threatening to report them to them to ic3.gov for senior abuse and mail fraud. So I will be sending a copy of their email and results to the postmaster general. All of you should do this
  • Review fromTracy S

    Date: 02/09/2023

    4 stars

    Tracy S

    Date: 02/09/2023

    *** ordered a couple things from them in the last year and have always been pleased. I did have a reoccurring charge show up one night and I actually only knew this because they emailed me the receipt. I replied to the email and within 10 minutes the charge was reversed with no questions asked. **************** was very apologetic and friendly. Im sure Ill order from them again when something peaks my interest.

    My Tactical Promos

    Date: 02/10/2023

    Thank you for your feedback *****! Let me know if you have any questions at all in the future.

    My Tactical Promos

    Date: 02/20/2023

    Thank you for the kind words and the positive rating. We look forward to doing business with you in the future.

    My Tactical Promos

    Date: 02/21/2023

    Thank you, *****. It was a pleasure working with you. We are happy to help you if there are any questions or concerns. Have a great day.
  • Review fromJacqueline D.

    Date: 02/04/2023

    1 star

    Jacqueline D.

    Date: 02/04/2023

    I can't give any stars as my card had multiple charges made by this company. This company is a fraud

    My Tactical Promos

    Date: 02/20/2023

    I'm sorry for the inconvenience you have experienced. In an attempt to make sure this issue was resolved for you I was unable to find an order with the information provided. If this issue hasn't been resolved yet please contact customer service ************************************* Also, please insure the charges in question were from *********************

    My Tactical Promos

    Date: 02/21/2023

    Hi **********, Please contact Customer Support @ ********************************** to discuss the orders and come to a resolution.
  • Review fromRoberto F

    Date: 01/02/2023

    1 star

    Roberto F

    Date: 01/02/2023

    They are a complete scam! I had to be on the phone with their call center in *************** arguing with them for an hour, they tried to get me to agree to a refund of lesser amounts (several times) than the $82.45 they had taken from my credit card without authorization. I threatened to report them to the authorities and asked to speak with a supervisor several times.I found their "subscription" scam way down on the "Terms and Conditions"

    My Tactical Promos

    Date: 02/21/2023

    Hi *******, I am sorry for the confusion. We do not have a call center in ***************. All of our **************** is in *******. I dont see any orders with your email address. This leads me to believe you have us confused with a different company.

    Roberto F

    Date: 02/21/2023

    Their response is totally erroneous. They may not have a call center in ***************, however I DO have the right company. And, I stand by what I stated, they are a complete scam!

    Roberto F

    Date: 02/21/2023

    Their response is false. They may not have a call center in ***************, but they are indeed the correct company and I stand by my comment that they are a complete scam!

    My Tactical Promos

    Date: 02/25/2023

    I still dont see any orders with MyTacticalPromos with your name or this email address.Please let me know the following information about the charges you are referring to:Date:Exact Amount Charged:Description of Charge ( including numbers)Last 4 numbers of the card charged:
  • Review fromWilla J

    Date: 10/22/2022

    1 star

    Willa J

    Date: 10/22/2022

    This is a scam. I ordered a monicular for $49.99 in September and then saw on my bank statement on October 14, 2022 "RECURRING charges" on my bank statement for the amounts of $9.99, 14.95 and 14.95. I tried to call
    2 different numbers 1 in Fla and one in Rhode Island.
    Link to email doesn't
    Work. Disappointing to say the least. Sickening theft is all it is. * * *. Phone calls on record....

    My Tactical Promos

    Date: 02/21/2023

    Hi *****, I am sorry for the confusion. Your orders with MyTacticalPromos was for t-shirts. Your orders were promptly canceled and refunded when you notified us of an error on your order.
  • Review fromdavid k

    Date: 09/20/2022

    1 star

    david k

    Date: 09/20/2022

    This is a scam.... I ord. what I thought was a political promotion and find out I am being billed on a monthly basis for nothing.... *********** should be in jail.***** They do not have a star rating. It is zero They have an email address//// Will not work. They have a phone no. No one will answer.

    My Tactical Promos

    Date: 09/21/2022

    Hey *****. I am sorry for the bad experience here. We do have a working email address and phone number and 24/7 customer service. Did you really try to contact us at all? Our correct phone number and email address (which you can find on our website, receipts, shipping confirmations, and all packages) would be ************ and *********************************** I wasn't able to find any attempts to contact us from you by phone or email when I searched but I found that you had disputed the payment through your bank and been refunded already for this when I searched for this today. We sent you confirmation of those refunds and return shipping labels for our merchandise by email also (from the same ********************************** email address). Customer support is here 24/7 if you have any other questions in the future and we are responsive if you do try to contact us.
  • Review fromMorris H

    Date: 09/03/2022

    4 stars

    Morris H

    Date: 09/03/2022

    Been ordering from them for several years! Always happy with the products and service. Recently they started a subscription that was not very well defined in the purchase agreement! They need to upgrade the disclosure before setting it up. I, too, was hit with a subscription, but a quick call solved the problem. Good service again!

    My Tactical Promos

    Date: 09/06/2022

    I am sorry for the bad experience ******. I am glad we got that resolved for you quickly. Please let us know if you have other questions.
  • Review fromLaura C

    Date: 08/30/2022

    5 stars
    Super satisfied with my purchases! Wonderful products and speedy delivery! Highly recommend
  • Review fromjosh o

    Date: 08/23/2022

    5 stars

    josh o

    Date: 08/23/2022

    these guys are one of few i trust while buying products online.

    My Tactical Promos

    Date: 08/24/2022

    Thank you ****!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.