Reviews

Review Details

• Review fromJoseph R

  Date: 05/19/2023

  1 star

  Joseph R

  Date: 05/19/2023

  Green Choice Energy are a bunch of lying scumbags all they've managed to do was charge me double for my energy usage I'm definitely going to seek legal counsel on how to get these ridiculous overcharges reversed.

  Green Choice Energy

  Date: 05/25/2023

  Good Morning - Thank you for your feedback. A manager will be in contact with you today to discuss your billing concerns.Thank you,Green Choice Energy

• Review fromGregory M

  Date: 05/01/2023

  1 star
  Aggressive salesman, my monthly bills went way up. I am having issues trying cancel this scam.

• Review fromCharlie L

  Date: 04/17/2023

  1 star
  SCAM SCAM SCAM!! STAY AWAY!!I wish I googled the company when they came to my door. They dont want you to do any research first on them. That's why they try to get you to switch over asap while they're with you. The government should get involved here and shut these crooks down. Call your congressional representatives people!

• Review fromAmanda M

  Date: 04/13/2023

  1 star
  I had a representative come to my apartment complex who said he was through dte energy and there was an issue with my bill and asked to see it. I proceeded to show him and he had me sign these forms electronically saying it would take money off my bill and the rate was supposed to be lower. Then he left and I received a text to my cell phone with a review of my contract!!!!! I immediately called green choice energy to cancel. After speaking with someone, they continued to bribe me with gift cards just to stay in contract with them. This company should be ashamed! This is simply not ok, especially since he spoke about how many elderly people get confused over it! He didnt even show me his badge or tell me his name! Completely unacceptable!

• Review fromKim R

  Date: 04/02/2023

  1 star
  A scam and I fell for it. Same as all the others as far as an aggressive individual lying about everything. I sent a email today on their site and will call on Monday to reinforce my cancellation. I should know better. This will never happen again.

• Review fromDorene H

  Date: 03/27/2023

  1 star

  Dorene H

  Date: 03/27/2023

  The person who came to my door said he was from consumers energy and swore my gas bill would be lower. He lied about being from consumers and the bill jumped almost $100 for less use.

  Green Choice Energy

  Date: 04/03/2023

  Thank you for your feedback. A manager will be contacting you to discuss your concerns. We take customer service very seriously, and look forward to speaking with you.Green Choice Energy

• Review fromEric T

  Date: 02/16/2023

  1 star

  Eric T

  Date: 02/16/2023

  A salesperson came to my home and told me in no uncertain terms that RPA would cause me to pay a lower energy bill. Instead my energy bill has over-doubled, and I'm being charged sizeably higher rates than PSE&G would. After calling them I got a technician, ****, to admit that "The salespeople say whatever they need to to make a sale". I very fortunately recorded both of these conversations, and am now considering legal action.
  AVOID AT ALL COSTS

  Green Choice Energy

  Date: 02/20/2023

  Good Afternoon ************************, We are so sorry to hear about your experience. We take customer service very seriously, and a manager will be reaching out to you today to discuss your concerns.

• Review fromCarmen V

  Date: 01/28/2023

  1 star

  Carmen V

  Date: 01/28/2023

  Had a guy come to my apt complex where soliciting is not allowed, and demand to see my electric bill. I told him we dont get paper bills and insisted i pull it up on my phone which i did not. I asked if he was from my electric company and he said he was from my supplier and he needed to see if i was getting the rate I signed up for. Knowing something was off, i asked to see his badge and then told him he was NOT my supplier. He would not take no for an answer at which point i slammed the door in his face after he cought an attitude. I reported him to my complex office and was told those ppl have been chased off many times.

  Green Choice Energy

  Date: 02/20/2023

  Good Afternoon ************ - Thank you for your feedback. We are sorry to hear about your experience, and the sales agents representing Green Choice Energy are trained not to solicit in No Solicitation areas. The experience you described goes against our training policies. We are fully investigating this matter.

• Review fromWilliam H

  Date: 01/21/2023

  1 star
  At 5:30 pm on 1/19/23 two men from ***** ***** ********* of **********, PA with Green Choice Energy hats and badges came to my door misrepresenting themselves as sent by the local borough to FIX and CORRECT overcharges on my energy bills. When asked if they were trying to switch my energy provider they said NO 3 or 4 times. Against our better judgment they signed us up over the cell, assuring the rates would be fixed for 2 years and contract could be cancelled at any time. Later I read the 12 page document sent to our cell and it is a VARIABLE RATE and contract can be cancelled ONLY 3 BUSINESS DAYS after entering into contract. I called Green Choice Energy's number to cancel and was given a DO NOT ENROLL Code and told they could not provide me with a confirmation of cancellation. I emailed them twice, called twice and have yet to receive a confirmation by text or email. I reported them to local police department and was advised to contact my energy companies and inform them of what transpired and file a complaint with the State Attorney General's Office, which I have done. My last phone call to them 1 hour ago, I asked to speak to a supervisor and was told I would get a call back with 10 minutes - I am at this moment waiting for that call - 1 hour later!!! What does that tell you - BEWARE SCAM

• Review fromArun s

  Date: 12/23/2022

  1 star

  Arun s

  Date: 12/23/2022

  Do not ever go with RPA energy inc (or whatever name they are going to use in future), they are simply running big scam and charging double than other provider.
  i dont know how i missed BBB rating and unfortunately i enrolled in RPA energy inc. after 2 months i received my first bill with RPA and it is double then my old provider. i was paying around $250 for 1800kwh and this **** RPA charged me $507 for 1727kwh so i dont understand why the **** they promised me that they are going to reduce my bill??
  the person visited at my door showed me few bill samples and confirmed me that i am going to get lower rate then PSEG (less than 0.11) then why they are charging double?
  on the same bill i can see PSEG would have changed me $218 for 1727 kwh (under price comparison)
  i want RPA energy inc to change the bill amount as promised (0.11 per kwh) and cancel my account so that i will continue with PSEG
  address - **** ****** ***** ** **********

  Green Choice Energy

  Date: 12/30/2022

  Thank you for reaching out to Green Choice Energy directly. We are happy we were able to resolve your concerns with you. Have a Happy New Year.