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Business Profile

Energy Service Company

Green Choice Energy
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1.28

Average of 29 Customer Reviews

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Review Details

  • Joel K

    Date: 12/11/2022

    I was misled into signing up for this service for my gas and electric in ************. The guy came to my door and told me they just had to fix something with my service. I had just moved in so I was too trusting and signed up. That was in late July. Now I'm getting very high gas and electric bills and trying to find a way out. I'm not even sure if I am under some contract or not because the representative did not make that clear at all. I just need to get rid of this and find a reputable gas and electric supplier.

  • jonathan w

    Date: 12/01/2022

    jonathan w

    Date: 12/01/2022

    Same as everyone else here. Has a GCE salesperson (who flipped his badge so i couldn't see it.) Seeing as MI is a one party state, I silently recorded him, asking him if I was switching companies and he said no - which is a patent lie. Tricked me into switching my ************** to GCE. My account transition has already been resolved, but if there is a class action for this, I have definitive proof of them lying on an audio recording.

    Green Choice Energy

    Date: 12/30/2022

    ************************ we tried locating an enrollment submission for you but it doesn't appear that any sales agent representing Green Choice Energy submitted an enrollment under your name or email address. If you can contact us directly with additional details we would like to investigate your concerns. We hold sales agents representing Green Choice Energy to a high standard and if any of them are not following our training or code of conduct we would like to address this individual directly. Please contact us at ******************************** Thank you.

  • Jemillah G.

    Date: 10/14/2022

    Jemillah G.

    Date: 10/14/2022

    I was fraudulently misled and had I known this was a true scam I would have turned him away. They come to your door at a bad time and catch you off guard, I mistakenly enrolled last night 10/13/22 and want to ensure my cancellation goes through immediately. I do not want the service, I repeat I do not want the service.

    Jemillah G.

    Date: 10/14/2022

    Please provide me with my cancellation number

    Green Choice Energy

    Date: 10/17/2022

    Hello ********, we're sorry to hear about your experience with one of our sales agents. Your enrollment was canceled, the confirmation code is ********. If you have any further questions, please don't hesitate to send your contact information to ******************************** Again, we're sorry for the inconvenience this has caused.

  • Carol M

    Date: 09/23/2022

    Carol M

    Date: 09/23/2022

    Green Energy Choice straight up lied to us about how our electric company was charging us to much money and they would be able to over see and that they were higherd to protect consumers but we have received a bill that was out ratio is our electric company charged *****.ok but then green choice energy charged ** ****** this is straight up fraudulent.

    Green Choice Energy

    Date: 09/28/2022

    Hello *****, we're sorry to hear about your negative experience with us. We take these concerns very seriously and will investigate this further. Please send your name and contact information to ******************************* so that one of our managers can connect with you to help with our investigation. Again, we are sorry for any inconvenience this has caused.

  • Aaron F

    Date: 09/02/2022

    Aaron F

    Date: 09/02/2022

    Sent an aggressive sales person to my door, told me I was being overcharged and then took my phone out of my hand to sign a contract for me without my knowledge. This is absolutely a scam. I called to cancel through the company, if they pursue charging me or taking away my service with my current provider I will be looking for a legal alternative to deal with this company. What a joke.

    Green Choice Energy

    Date: 09/07/2022

    Hello *****, we're sorry to hear about your experience with one of our sales agents. We always expect our third-party marketing vendors to follow our strict policies and procedures. Your account with us is being canceled. Again, we apologize for the inconvenience. Thank you for your patience.

  • Lee R

    Date: 09/02/2022

    Lee R

    Date: 09/02/2022

    They made me my energy supplier without my authorization illegal

    Green Choice Energy

    Date: 09/07/2022

    Hello ***, thank you for sharing your feedback. We apologize for the inconvenience. Please send your contact information to ******************************* and a customer care specialist will be in touch with you shortly.

  • Emony W

    Date: 08/26/2022

    Emony W

    Date: 08/26/2022

    Green Choice Energy tried to sign me up through a door-to-door salesman who lied to me in order to pressure me into signing up. He told me they were working with my local gas utilities company to ensure gas rates were corrected after prices rose due to inflation. When I asked why the document he wanted me to sign said I authorize this switch of service to Green Choice Energy, he told me nothing would be switched and they just needed the signature to ensure my rate was lowered. He continually pressured me and did not explain the actual services he was offering. Im extremely unimpressed with this mode of trying to get new customers.

    Green Choice Energy

    Date: 08/29/2022

    Hello *****, thank you for expressing your concerns. We expect our third-party marketing vendors to always follow our strict policies. Our team is canceling your enrollment. If you have any further questions, please email ******************************* and a member of our team will be in touch.

  • LaVaughyn F

    Date: 08/04/2022

    LaVaughyn F

    Date: 08/04/2022

    I am the Victim of Scam who said they were ***** and used *** to get money from me stating I was required to pay a cancelation fee of $900 before going back to ***** , . I am very sick and caught at bad time . When I made contact with *** they assured me this is not there policy.

    Green Choice Energy

    Date: 08/10/2022

    Hello *********, thank you so much for your feedback. As you know, at Green Choice Energy, we would not charge you an early termination fee. We're sorry your previous supplier was trying to charge an early termination fee. Our team is glad we were able to address this situation for you.

  • Ken D

    Date: 07/26/2022

    Ken D

    Date: 07/26/2022

    ********** ******** and i had one pf the rudest young kids that work for you try telling me im wrong for paying my **** and not listening to him.

    Green Choice Energy

    Date: 07/28/2022

    Hello ***, thank you for letting us know about your experience. We apologize for the inconvenience. This is not what we expect from our third-party marketing vendors. With your cooperation, we can look further into this issue. Please send your contact information to ******************************* and a member of our team will be in touch with you shortly.

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