We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Factoring Services

Alliance Capital US LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Alliance Capital US LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Alliance Capital US LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/04/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was looking for a business loan to do some store remodelling. This Finance specialist told me that my business credit score is not that good to get the loan I was looking for. He said h*** get me couple small loans for which I just have to make payments. He didnt tell me he was putting me into cash advance deals. Never had a Cash advance before so I didnt know what it is. He told me let the loan money sit in my account just to make 20 to 30 payments. After 30 payments my business credit score will jump and he will be able to get me a loan of $75000. He told me when I receive call from lenders just say NO when they ask me whether anyone promised you anything other than what loan agreement has. I asked the loan specialist why this loan was so expensive? He told me not to worry about it. It seems expensive because it has daily payments. After 30 payments I contacted him and told him I cant afford to make these expensive daily payments. Get me the bigger loan so than I can expand my business and make more money. He told me he can get me a consolidation deal to pay off this current loan but he cant get me the bigger loan I was looking for from the first day. That made me so upset because I have to pay $46000 for nothing. Im already struggling. If I stop making payments to the lenders, they will *** me, I might lose my business which is my only source of income for my family of 6. Thanks

      Business Response

      Date: 05/30/2023

      The merchant was in need of a small business loan and we explained to him that he does not qualify at this time for the following reasons:

      1) Inconsistent monthly revenue.

      2) Extreme variation in cash deposits.

      3) Low Paydex score (Duns & Bradstreet).

      4) No past or current tradelines listed for the business.  

      We were able to secure short term financing in spite of all the above mentioned hurdles. The merchant was told to make ALL of his payments on time and that in 30 days we would have our business development team coordinate with **** & ********** to begin to build a solid business profile. Unfortunately the merchant did not follow through and instead proceeded to post negative reviews online in order to pressure us to get him out of the contracts that he signed with our partner lenders. All of the terms were clearly written on the contracts provided and it wasn't until he had been paying for a couple of weeks that he had the problem with the terms. Even after the negative review I personally reached out to the merchant and he seemed to be on board . I explained to him that by him withholding cash deposits for whatever reason is making his revenue look lower than it was  when he received the original advance and he need to keep depositing his revenue through his business account. two days later he blocked payments from his bank and that is why his lenders brought up litigation. Everyone loves you when you get them the money but when it comes time to pay it back opinions sometimes change as in this case.

       

    Alliance Capital US LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.