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Business Profile

Pet Supplies

PetCareRx, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.63

Average of 175 Customer Reviews

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Review Details

  • Poppy W

    Date: 05/05/2024

    I purchased heartworm prevention medication for my cat. The medication was affordably priced, arrived promptly, and their customer service was excellent, answering all my queries about dosage and safety.

  • Rada A

    Date: 04/18/2024

    I recently ordered a 6-month supply of flea and tick prevention medication for my dog from PetCareRx, and I was amazed by the savings over $40 compared to other retailers! The product arrived quickly, and it was exactly as described, ensuring my dog stayed protected without breaking the bank. The easy navigation of their website and the additional discounts offered made my shopping experience not only economical but also very pleasant.

  • Brent M

    Date: 04/06/2024

    I recently had the pleasure of experiencing exceptional customer service from this company. The representative I interacted with was incredibly responsive, helpful, and demonstrated a strong knowledge of their products. Furthermore, I am thoroughly impressed with the quality of their products, which are of high caliber. Additionally, the shipping process was remarkably quick, adding to the overall positive experience.

  • Kitty S

    Date: 03/15/2024

    I bought the ***** Dragon Dog Toy" from PetCareRx for my energetic Labrador retriever. The ordering process was smooth, and the toy arrived promptly within a few days. The quality of the product exceeded my expectations, and my dog loves playing with it. I highly recommend PetCareRx for pet owners looking for reliable and high-quality products.

  • Robert P

    Date: 03/12/2024

    The pricing on their website is deceptive. * ********a Trio is normally priced around $160 for 6 tablets. Thei price was $134. Sounds really good but it is for 3 tablets only. That was not made clear on their website. Caveat Emptor!

  • Ashley H

    Date: 03/07/2024

    Called Petcarerx on 2/26 to cancel my account as my vet request we buy are prescription at the same cost through them directly. Was told I would recommend even a refund back to be card no later than 3-5 business days. 5 days came and went with no refund. Called to find out what happened with and was told they have tried to process my refund back to my card every day but it fails every time. They never called or emailed to check in and now Im stuck waiting another 3-5 business days for a check that HOPEFULLY Ill receive. I will never EVER do business with them again and other should beware before they do business with them too.

  • Edmund G

    Date: 02/27/2024

    Their discounts and coupons have consistently helped me save on pet food and medications. In addition, I appreciate their extensive selection of products and brands, providing ample choices for my pet's needs.

  • Orland g

    Date: 02/03/2024

    The membership option is a big plus, offering various ways to save on pet medications and supplies. It has enabled me to save hundreds of dollars through benefits like free shipping and site-wide discounts. This service is fantastic, significantly reducing my pet care expenses and making it much more manageable. The value and savings provided by this membership have made a substantial impact on the affordability of quality pet care.

  • joan g

    Date: 12/12/2023

    Excellent customer relations when having trouble with an order. Quick delivery when placing orders for food or medicine!

  • Christine E

    Date: 12/11/2023

    ******* was helpful, and kind. I have been going back and forth between PetCareRx and my vet for weeks and she took the reins and solved the issue within minutes. Much appreciated.

PetCareRx, Inc. is BBB Accredited.

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