Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Body Repair and Painting

Ron's Body & Paint Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSuzannenid Q

    Date: 07/16/2025

    1 star
    Today I went to pick up my car and had some questions about the charges before I paid - Mary at the front desk quickly started getting frustrated and being rude, then calls a young tech who worked on my vehicle in to 'explain' the charges which he couldn't fully do. I requested to speak with the owner Ron for better clarification, which was denied, and told that I had to "go through her [Mary]." Mary then threatened to keep my car as I was "refusing" to pay and told me that she would now only accept cash from me due to "how I was acting". When I responded that I didn't have cash on me, she responded with "well then you can walk". After explaining that if I used my debit card it would pull the money automatically, she gave me an "Authorization" form to charge my card - I had never filled one of these out for work on my car previously so I read through it first and noticed that the bottom of the page stated something such as "by signing here, you are agreeing to be satisfied by the services provided". I brought up to Mary that I felt uncomfortable signing the form as I was NOT satisfied with the services and was requesting to, again, speak with somebody for more clarification on what the specific charge was for. Mary again refused to let me speak with the owner Ron and threatened to call my "parents" because "they have more sense". While on the phone with my mom, Mary and the tech were laughing at what I was telling my mom and threatening to call the cops on me. I ended up paying simply to get my keys back so I could have transportation for work and my son. This was the most extremely unprofessional, unnecessary, uncomfortable, and disrespectful interaction that I have ever had as a customer. My car still has both problems I brought it in for because they "couldn't figure out exactly what was wrong" and that they have IDEAS of what it COULD be but that I would need to take my vehicle to a ****** dealership in order to *actually* figure out the problem.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.