Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collections Agencies

Sunrise Credit Services, Inc.

Headquarters

Reviews

Customer Review Ratings

1/5 stars

Average of 53 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobyn O

    Date: 10/03/2024

    1 star
    I keep getting text messages from this company about a debt that is owed. I clicked on the link, stupid of course I should not have, but when it came up it had my fianc's name on the report. I called to discuss the matter and they were extremely rude and would not give any information. I understand for it is on his name however they sent me the text. Neither one of us have past due accounts and for this company to keep contacting me is harassment.
  • Review fromJahan J

    Date: 09/30/2024

    1 star
    I paid off a $92 debt and asked them for a deletion from my credit report. I was given an email that nobody has responded too and Ive made 2 attempts via email and via phone. They are unresponsive but took my money . ******* was rude and reading me a prompt saying this is an attempt to collect a debtwhich has been paid already.
  • Review fromJamie K

    Date: 09/17/2024

    1 star
    I'm still very ****** but my bill is supposed to be from charter who never had but wouldn't I have charter on my credit report. How is this place still in business
  • Review fromBenjamin W

    Date: 09/07/2024

    1 star
    I received an email from this company stating that I had agreed to communications with them. I have never heard of this company and definitely never gave them permission to contact me.
  • Review fromDilan G

    Date: 09/06/2024

    1 star
    They are trying to collect a debt from me that is a complete fabrication. Nothing on my credit report and nothing in the mail. Just harassing and threatening phone calls and now they're calling my friends.
  • Review frommedina B

    Date: 08/18/2024

    1 star
    I haven't spoken to anyone at Sunrise Credit Services yet, but as I continued to read the bill they sent me the last section said "We have several free self-service options for paying your account"one of which is Visit us online at ****************************** A bogus site. something completely different comes up. I checked my typing address for errors and the same thing showed. so, I call BULL****!!!!!!
  • Review fromKevin L

    Date: 07/28/2024

    1 star
    This company purchased a debt from **************** Communications without knowing that the debt alleged by **************** was in error. Spectrum informed me (the customer) that my account would be ************************ and that I had a zero balance after the credit. I highly recommend anyone contacted by this company seek legal advice before making any payment.
  • Review fromChristina

    Date: 07/11/2024

    1 star
    would give 0 stars. Very shady company and will tell you different things in the same conversation. They will not give you any contact information within the *** even though I asked repeatedly. "****" told me to call back the next day and then did not honor what he said the day before. I highly recommend not using this company for any reason.
  • Review fromRichard G

    Date: 05/29/2024

    1 star
    Sunrise Credit Services, Inc.Bogus debt trying to collect money. Received a letter stating a debt collection attempt on my ***** Mobility". Balance Due on 5/18/24, stating my **** "Account Number", (which is also bogus). I have had Southwestern Bell/**** for 47 of the last 53 years, never had a late payment nor billed for services. To readers, I would join in a class action suit to *** them for fraudulent and abusive conduct. They are the least professional business company I have dealt with ever.I'm also, filing with my State Attorney General to cease correspondence or calls of any nature from the above named company.
  • Review fromKatie L

    Date: 05/09/2024

    1 star
    This company contacted a relative about a debt that does not belong to me.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.