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Business Profile

New Car Dealers

New Rochelle Toyota

Reviews

Customer Review Ratings

4/5 stars

Average of 28 Customer Reviews

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Review Details

  • Review fromJose R

    Date: 07/15/2025

    5 stars

    Jose R

    Date: 07/15/2025

    Great personal, The guys I dealt with were super nice, ***** and ******* got me a Rav4 with exactly what I needed. They did not take long to get me my car. Definitely recommend this guys !

    New Rochelle Toyota

    Date: 07/16/2025

    Thank you !Welcome to the family
  • Review fromEmmanuel E

    Date: 07/02/2025

    1 star
    This dealership scams as often as they can. They deliberately lie to a customers face in order to ***** every dollar they can. It is a predatory place of business.
  • Review fromAlyssa C

    Date: 05/20/2025

    1 star

    Alyssa C

    Date: 05/20/2025

    Let me tell you about how I took my brand new grand highlander to get serviced at Toyota of new Rochelle. Aside from the slick remarks, I come to find out when taking pictures of my plates to get them replaced they took it upon themselves to go ahead and change the brackets on my car to say new Rochelle Toyota. They must not know how the law works since this is considered vandalism. Since they felt so confident in changing it as if it was their own car without my permission I would love to grant them the future payments to my grand highlander.

    New Rochelle Toyota

    Date: 05/21/2025

    We are sorry you are upset that we put our plate frames on per our phone conversation you had another dealer plate frame We are willing to get that dealers plate frame and put back on for you
  • Review fromMatthew L

    Date: 07/31/2024

    1 star

    Matthew L

    Date: 07/31/2024

    Worst experience. Wish I could give zero stars. Took a deposit from me for a Grand Highlander Hybrid which they told me I would have in one month, but the car never arrived (apparently it was inexplicably delayed). Always had to wait on hold for 30 minutes to an hour, just to have someone tell me they would get back to me later that day on the status, and they never would. I finally gave up, but never got my deposit back. Gave them my info three different times, they said they would handle that day, and they never returned the money. I finally gave up (again) and disputed the charge on my credit card.

    New Rochelle Toyota

    Date: 08/01/2024

    We apologized for his frustration . Unfortunately, when we tried to process the refund. Based on the information provided by you, we are unable to process your refund with our merchant account. and we did, in fact, reach out to you 3 times to verify the credit card information. We certainly understand your frustration, yet at the same token, we can only go by what the credit card merchant company told us.
  • Review fromYoung K

    Date: 07/16/2024

    5 stars

    Young K

    Date: 07/16/2024

    ********* was amazing he helped me through the process of buying a car and explained every step with out him I would've been lost I appreciate all of the staff there they just have a vibe about them that is unmatched. 10/10

    New Rochelle Toyota

    Date: 07/30/2024

    Thank you Enjoy!
  • Review fromDiosy T

    Date: 07/09/2024

    5 stars

    Diosy T

    Date: 07/09/2024

    Had a great experience with ***********************, he was very helpful in helping my sister get the car she wanted with the exact things she asked for. We were able to order the car still awaiting arrival sometime this week but he was amazing!! Ask for him whenever you go

    New Rochelle Toyota

    Date: 07/10/2024

    Thank you for this nice words!
  • Review fromDeodatt L

    Date: 07/08/2024

    5 stars

    Deodatt L

    Date: 07/08/2024

    **** takes care of you from beginning to end. Goes above and beyond making sure that you are 110% satisfied. Would came back and buy my next car. Highly recommend coming here to purchase your next vehicle.

    New Rochelle Toyota

    Date: 07/09/2024

    Thank you for the kind words!
  • Review fromStacy S

    Date: 06/11/2024

    5 stars

    Stacy S

    Date: 06/11/2024

    Thank you ****** helping purchase my 2015 camry will definitely comeback!!! Thabk you

    New Rochelle Toyota

    Date: 06/12/2024

    Thank you Enjoy your camry!
  • Review fromBethanie M

    Date: 06/05/2024

    5 stars

    Bethanie M

    Date: 06/05/2024

    Why are there only 5 stars here?!*********************** needs like 500 stars lol but on a serious note **** is incredibly knowledgeable and patient. He is willing to go the extra mile to help the customer. Ive been his customer since 2018 and this is now my 3rd lease.**** thanks for working with me. See you in 3 years :)

    New Rochelle Toyota

    Date: 06/06/2024

    Thank you for the 5star review and your kind words!
  • Review fromCharlie K

    Date: 04/08/2024

    5 stars

    Charlie K

    Date: 04/08/2024

    **** (***********) and **** (finance manager) helped me buy a Toyota 4Runner. *** never had a more seamless car transaction thank you guys!

    New Rochelle Toyota

    Date: 04/09/2024

    Thank you
    Enjoy your 4 runner!!

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