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C.T. Corporation SystemHeadquarters
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Complaints
This profile includes complaints for C.T. Corporation System's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 19 total complaints in the last 3 years.
- 8 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/15/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Seems that C T CORPORATION SYSTEM HOA is a Registered Agent for my HOA and CAM for ********* Name of the Registered agent is misspelled under my HOA annual report CT CORPORATION SYSTEMno *************Registered Agent address in ****** registration is ***********************************************. This is their current actual physical address.Address in DBPR licensing is ************************************************* This is a physical address of ******** ******* ********** ******* (****). This raised my eyebrows, so I checked previous address. Give some attention to the fact that ********* license DBPR address is an empty lot.I am concerned regarding a possible misrepresentation of business location in ******* DBPR records and the multiple misspellings in the system could be to avoid authority detection.I am concerned this may represent a misstatement of business location, or a use of an unauthorized address to meet licensing requirements, evade legal scrutiny, mislead. I respectfully request that addresses and company names are appropriate and accurate with the legal name.************************************************************** ********* Business Registration Annual Report Shows CT CORPORATION SYSTEM as a Registered Agent. Incorrect spelling makes it difficult to identify the responsible party.**************************************************************************************************************************************************************************** ******************* Company is *************** is a *********** Company and has a ********************* Manager (CAM) license. Also has Registered Agent Shows CT CORPORATION SYSTEM as a Registered Agent. That spelling is correct. DBPR *********************************Business Response
Date: 05/19/2025
C T Corporation (CT) is a registered agent. The primary role of a registered agent is to receive and forward legal documents and official state correspondence on behalf of an entity. While CT is sympathetic to your concern, CT is not authorized to provide information such as addresses or company names or to act as your agent with regard to specific issues and/or matters related to your HOA.Initial Complaint
Date:04/14/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:[Your Answer Here]
I have reviewed the business' response, and it is wholly unsatisfactory. The secured party per the *******************, Business and Corporations shows CT Corporation as the secured party. If one of your clients did in fact use your software, they would be the secured party on the *** Notice. ********* Development, nor myself personally, has any loans or security instruments out and anything against myself or my company would long ago have been satisfied. I urge CT Corporation to have these liens released and satisfied with the Commonwealth of Pennsylvania or we will pursue swift legal action. This is standing in the way of us getting contracts and securing financing and it causing real damages we will pursue on a claim.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
***** ********
Business Response
Date: 04/21/2025
Thank you for the opportunity to respond to this issue.
CT Corporation did not file the lien against ********************** or ***** ********. However, CT Corporation may have provided the software used to file the lien. When the software is used by our clients, CT Corporation is the legal entity reflected in the filing.
You may contact our ************** team for assistance: **************************************************************. However, we will not disclose our client information.
As part of your research, it may help to consider -
Did you take out a loan around the time the *** was filed?
Does the collateral description contain any clues as to the identity of the secured party?
Do you have access to a commercial credit report which should show the financing origination date around the same time of the *** filing date?
Do you have accounting or financial records to indicate monthly payments on a loan that started around the time of filing of the UCC?
Business Response
Date: 05/29/2025
CT Corporation did not file the lien against ********************** or ***** ********. In our previous response, CT Corporation provided steps to identify and resolve the issue.Customer Answer
Date: 06/05/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved to my satisfaction.While CT Corporation states that they've provided me information on how to get these *** filings released, they provided nothing. I have no indication who filed the license through **********************, and ********************** refuses to provide me with said information. The copies of the *** filings ONLY REFERENCE CT CORPORATION on the liens.
This is my final step prior to hiring counsel to sue CT Corporation for hurting my business credit profile and having us disqualified from further funding.
CT CORPORATION MUST RELEASE THESE LIENS AND FILE THE PROPER SATISFACTION OF RECORD.
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
***** ********
Initial Complaint
Date:03/11/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have tried many many many times to contact ******* in connection with a corporation that I need to dissolve -- and ******* doesn't answer the phone ever, doesn't return messages, and does not respond to emails. It's impossible to get in touch with ******* to end my service and, in turn, dissolve my legal entity. As a result, I'm going to get charged money by the state and *******. They make it impossible to get anything done, despite charging me money. They simply don't answer any method of communication, which is the way customers are directed to resolve issues. My entity is -- State Identification #: *******Business Response
Date: 03/14/2025
Thank you for the opportunity to respond to this issue. We have contacted ***** ******* to offer assistance with her Delaware filings. Additionally, we have provided updated contact information for any future inquiries.Initial Complaint
Date:11/11/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I had borrowed money from this Loan C.T. Corporation named ****. The amount was $120 that wasn't due until November 8, 2024. That $120 was paid in full before the 8 of Nov, then I took out another loan of $120 that wasn't due until December 3, 2024. This $120 was deposited into my account on Nov 4, 2024 an then was withdrawn from my account an I never got a chance to even use it. Now the company is saying that I still must pay this $120 on the 3 of December, 2024. Also, they took out $119.71 from my account on Nov 1, 2024 without my permission. They are scamming me an ripping me off.Business Response
Date: 11/11/2024
C T Corporation (CT) is a registered agent. The primary role of a registered agent is to receive and forward legal documents and official state correspondence on behalf of an entity. While CT is sympathetic to your situation, CT is not authorized to act as your agent with regard to specific issues and/or matters related to Cleos business.Initial Complaint
Date:11/08/2024
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My order never arrived and ********* claimed that they were unable to redeliver until a later date, despite that their main page was showing several delivery options still {falsely} available for the evening, and despite the failed/delayed delivery was an issue on their end and not mine. Despite ongoing communication, they were unable to provide any remedy or corrective actions for the inconvenience, and they were unable to address the false advertising on their homepage.Business Response
Date: 11/08/2024
C T Corporation (CT) is a registered agent. The primary role of a registered agent is to receive and forward legal documents and official state correspondence on behalf of an entity. While CT is sympathetic to your situation, CT is not authorized to act as your agent with regard to specific issues and/or matters related to Instacarts business.Initial Complaint
Date:07/15/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I submitted my direct deposit information with ***** in **********, Ct., and was supposed to receive pay for 3 days, the following Friday. When I did not receive my pay, I went to my company to inquire, and discovered they had a paper check for me. Upon opening the check, I discovered they only paid me for one day. Management assured me I would receive a check for the other two days that Wednesday. I did not. I have called 5 Human Resourse Employees over 20x, and spoke with 3 floor managers, some in person, some via vm, e-mail and text. Three weeks later I have yet to receive my pay or a return call.Business Response
Date: 07/15/2024
CT Corporation is not ****** CT Corporation is unable to resolve your pay dispute with ******
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