About
Overview
Bullion Exchanges
30 W 47th St
Store 1
New York, NY 10036-8602
See Hours
| Monday | 9:00 AM - 4:00 PM |
|---|---|
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 12/17/2015
Years in Business: 11
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 5/20/2014
- Business Started:
- 10/2/2013
- Business Incorporated:
- 11/16/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Ernest Gozenput, President
- Mr. Ben Tseytlin, Co-Owner/Partner
- Mr. Robert Fuks, Operations Manager
Additional Contact Information
- Principal Contacts
- Mr. Ernest Gozenput, President
- Mr. Robert Fuks, Operations Manager
- Customer Contacts
- Mr. Robert Fuks, Operations Manager
- Fax numbers
- Primary Fax: (646) 213-3187
- Additional Email Addresses
- Primary: Email this Business
- Sales: Email this Business
- Technical Support: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Bullion Exchanges accepts a variety of secure payment methods through our website, including credit/debit cards, PayPal, BitPay, wire transfers, eCheck (ACH) via Plaid, and physical checks (cashier’s, certified, or personal checks).
For in-store pickups at our New York City retail location, accepted payment methods include wire transfers, physical checks, eCheck (ACH) via Plaid, and cash. Please note, cash transactions are limited in amount per transaction and per customer on a monthly basis.
Physical checks and eCheck (ACH) payments are subject to a holding period of 5 to 10 business days before orders can be shipped or picked up in-store.
To ensure your locked-in price is guaranteed, payment must be received in full within the applicable time frame based on your selected payment method.
If you have any questions or need assistance, Bullion Exchanges Customer Service Team is available Monday through Friday, 9:00 AM to 5:00 PM ET. - Refund and Exchange Policy
Bullion Exchanges offers a refund, return, or exchange policy on all items sold, provided that all applicable requirements are met. This policy is valid for seven (7) days from the date the customer receives the product. Requests made after this period may not be eligible for return or exchange.
Items returned without prior authorization may not be accepted. Additionally, items that were shipped as described and accurately represented on the website may not qualify for return. All return requests are subject to review and approval by Bullion Exchanges.
For Bullion Exchanges to review your request for a return, you must email the Customer Service Department at [email protected] within seven (7) days of receiving your item. If your request is approved, you will be provided with specific return instructions.
Please note that shipping and handling charges are non-refundable. If a return is approved, the customer is fully responsible for all applicable taxes, as well as return shipping, handling, and any associated costs.
If you request an exchange, Bullion Exchanges reserves the right to issue a refund if a suitable replacement is unavailable. A 10% restocking fee may apply to approved returns. Market loss fees may also apply to returned bullion items, at Bullion Exchange's discretion. Any market gains from a return remain the property of Bullion Exchanges. For questions, please contact the Customer Service team Monday to Friday, 9 AM to 5 PM ET, via phone, email, or live chat.- Business Categories
- Bullion Coin Dealers, Coin Dealers, Gold Buyers, Precious Metal Dealers
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