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Business Profile

Cargo Containers

Boxhub Inc.

Reviews

Customer Review Ratings

4.36/5 stars

Average of 36 Customer Reviews

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Review Details

  • Review fromVic W

    Date: 10/25/2023

    5 stars
    Ill give them five stars simply because the delivery person was outstanding and did exactly what I needed. As for the unit itself so far it is water tight but its pretty beat up. As long as it stays water tight is the critical thing.
  • Review fromSherry C

    Date: 10/24/2023

    5 stars
    Boxes were delivered in a timely manner and the driver was very likable
  • Review fromRandall K

    Date: 10/24/2023

    3 stars
    Dispatch girl asked me if a 40 ft truck could come into my property, or did I need the shorter truck. I told her the long truck would be fine, probably better. . . Driver came in the short truck and couldn't unload in the recessed spot I had prepared. Now I have to move the box.
  • Review fromBrian G

    Date: 08/22/2023

    1 star

    Brian G

    Date: 08/22/2023

    Very concerned they have taken my money and no container. I purchased a container a little over three weeks ago from their lead sales **** ******************** with the agreement that they would ship in 3-4 wks. I have now followed up several time to secure delivery and nothing. I call the direct line of ******* and get a ******* statement. I have called and left messages on the company line, no one picks up and no returned calls. I have emailed the sales rep and the company and no response. Very concerning at this time as they took my money for both the container and the shipping cost when I made the order. I am getting ready to file with the BBB and call my card company if I dont here back in another day.

    Boxhub Inc.

    Date: 10/31/2023

    Hi *****, Thanks for reach out :) *** is no longer working with us at Boxhub. I'd love to take over your order and get this resolved. You can reach me at ********************************** or give me a call at ***************. If you can give me a call ASAP, I'll get this sorted right away, my name is ****, looking forward to hearing back :)
  • Review fromEricka B

    Date: 08/12/2023

    5 stars

    Ericka B

    Date: 08/12/2023

    We ordered a container. All the staff we talked to were very friendly. I made sure to send a lot of maps and specifics to make sure the company was able to do it. They came back with they can. The gentlemen (a 3rd party company) that delivered the container were very skilled especially getting into the area that we wanted to the container and gave us some recommend items of how to arrange future containers especially the delivery part. I did a price comparison of 10 different companies in the **********, ** area and this company was the cheapest at the time.

    Boxhub Inc.

    Date: 08/15/2023

    Hey ******, We love to hear that your experience with us has been so pleasant. Our aim is to really make buying a shipping container as easy and as smooth as possible. Thank you for trusting us with this, we're looking forward to supporting you more in the future!
  • Review fromJAMES G

    Date: 08/11/2023

    5 stars

    JAMES G

    Date: 08/11/2023

    *** is always a pleasurer to work with, he delivered a 40ft last year. he backed my container on the money! product was what was advertised, new one trip. ****************

    Boxhub Inc.

    Date: 08/15/2023

    Hi ***, One thing about Robert is that he gets the job done. He is one of our most experienced Carriers and always leaves us thoroughly impressed. Thanks for trusting us with your container purchase twice ***, we're looking forward to supporting you again in the future!
  • Review fromStephen M

    Date: 08/07/2023

    5 stars

    Stephen M

    Date: 08/07/2023

    everything went smooth. easy company to deal with. driver was professional and had got trailer exactly where i wanted. would defiantly be buying future containers from them,

    Boxhub Inc.

    Date: 08/15/2023

    *******, We love to hear it. Making it easy for you to buy a container is our main goal. We're so looking to supporting you in the future
  • Review fromPaul S

    Date: 08/04/2023

    4 stars

    Paul S

    Date: 08/04/2023

    I was quite apprehensive about purchasing a container online. Locally it was over $5k to purchase a storage container. Boxhub beat that price by almost half. The only reason I didnt give a 5 star review was that everything would have to have been perfect. Everything went as Boxhubs representative described. After I received the initial email, the delivery driver contacted me. I had 2 locations picked out for him to place the container. Unfortunately, I had to go with the second location. I am terrible with remembering names, but he did his best placing the container where I wanted it. Kudos to him.

    Boxhub Inc.

    Date: 08/15/2023

    Hi ****, Thanks for dropping us a line :) Sometimes locations are a bit tricky but we're so glad you feel good about your purchase, nothing make us happier. We're looking forward to supporting you in the future!
  • Review fromGary R

    Date: 08/03/2023

    5 stars

    Gary R

    Date: 08/03/2023

    Yes I am very pleased with my purchase. Everyone I dealt with at Boxhub was both very helpful and professional. Both *********************'s and ******. Also the Man that delivered my container, ********************* was also professional and very good at his job. It was a pleasure to do business with them and I plan on doing more in the future...Thanks ***********************....

    Boxhub Inc.

    Date: 08/15/2023

    ****!We love that you had such an awesome experience with us :) ******************* to people all over the US requires so many people to come together and do their jobs well, the result is you happy with what you purchase, and us, ecstatic that we've helped you get what you wanted without any fuss. We're looking forward to supporting you again in the future!
  • Review fromChad M

    Date: 08/03/2023

    3 stars
    Overall Im satisfied with the container. It has a great floor and the doors operate well however the door frame has some very bad salt corrosion deep into the steel frame. It will cost me as much in preventative maintenance to keep it from getting worse than to have just bought the 1 trip container. It has many patches in the ceiling that I hope hold water but since I am in ***** I dont know when we may get rain next to check it Delivery was awesome and quick

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