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Business Profile

Compounding Pharmacy

Mixlab, Inc

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAndrea D

    Date: 12/03/2024

    1 star

    Andrea D

    Date: 12/03/2024

    Terrible, dangerous experience. I tried for weeks to get a prescription filled. It was a painkiller for my rabbit, Tramadol, a controlled substance. Their delivery person kept showing up at my residence, without contacting me in advance saying they would be attempting a delivery, and sending text messages to my boyfriend, not me, that they needed him (??) to sign for the prescription. My boyfriend is an addict. They never contacted ME, the person who ordered the medication. These buffoons should not be in business. They are extremely unprofessional, and dangerous.

    Mixlab, Inc

    Date: 12/23/2024

    Hi ******, I'm so sorry that you had a frustrating experience trying to get your rabbit's meds delivered. When you check out, you choose your preferred delivery window so you know about when to expect your pet's care package. Unfortunately, the holidays can also be a bit unpredictable with our delivery partners so I do apologize if you experienced this. To remain compliant and ensure safety, controlled substances require signature for delivery and typically, if a driver is unable to deliver a package, they will attempt redelivery the next day. I know waiting for a delivery can be frustrating when you don't know when a driver will show up, especially for a redelivery, and I apologize for any trouble it may have caused.

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