Reviews
Customer Review Ratings
Average of 5,826 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSaritha W
Date: 07/24/2025
5 starsJust started. Both ****** and ****** were a big help in explaining everything. They have the desire to help people who really need to be freed from all the debt. The transition has been fairly easy. The first thing to do with all creditors is to change your personal number to the number provided; the Creditor Relations team phone number. They now handle the calls. They also give a personal savings account to directly add funds to your new account instead of the funds being directly taken from personal bank accounts when. They work with each person at every step of the way. Dealing with creditors is a pain, but having someone help in dealing with the creditors is a huge relief.Review fromAngel T
Date: 07/24/2025
5 starsThey are very helpful, clear, and understanding. I appreciate everything they are doing to help me better my future.Review fromCarri S
Date: 07/24/2025
1 starCarri S
Date: 07/24/2025
I was very disappointed. We were with *** for about a year and a half. They then turned us over to ***************. A BIG MISTAKE!!!!. The percentage rate APR after being transferred was higher than the credit cards we originally had. I am so disappointed we were **** *** to the next step of this "Doing Business ttransaction" with either comapny. We are now having to transfer over to a third new party with a lesser APR. It has not been worth the ****** to go through all this with so many companies. I feel we were scammed into this process. SUPER DISAPPOINTED CUSTOMER. Don't DO IT!!! It will ruin your credit, and you will end up paying more in the long run with **************** with a higher APR.
National Debt Relief
Date: 07/28/2025
Thank you for your feedback, and we sincerely apologize for the disappointment and challenges you've experienced.
A member of our team will be reaching out as soon as possible to discuss and initiate a thorough review to address your concerns. We appreciate you bringing this to our attention, and we are committed to making this right for you.Review fromAnnnie E
Date: 07/24/2025
5 starsGreat understanding of my problem help me with solution for me.Review fromRobert C
Date: 07/24/2025
5 starsThis company does a fantastic job. They have saved me so much money already and they are making it very easy for me to catch up to my debt theyre going to work with an easy to understandReview fromXAVIER B
Date: 07/24/2025
5 starsIn the process of learning your ways and for now it is how it will remain. Thank you!Review fromQuiturah B
Date: 07/24/2025
5 stars************* very knowledgeable and helpful thank you for all your help.Review fromMartha M
Date: 07/23/2025
5 stars*** helped me so much with my debt.Very helpful and nice staff. Thank you so much.Review fromJennifer A
Date: 07/23/2025
5 starsWith the financial hardship that me and Family is going threw it is tough and National debt relief was able to assist and walk me threw the program and made me feel comfortable about concerns and what the future will hold for me and my family without us having to file bankruptcy. would highly recommend their programs before considering bankruptcyReview fromRyan C
Date: 07/23/2025
5 starsJust joined up and really like the service. Everyone I've worked with has been great, would definitely recommend.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.