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Average of 162 Customer Reviews
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Review fromNinel L
Date: 06/19/2025
5 starsI had a great experience thanks to ******* outstanding customer service. She was friendly, professional, and went above and beyond to help me. Her support made the whole process smoth and stress-free. Thank you, *****!Review fromDANIEL B
Date: 06/03/2025
1 starDANIEL B
Date: 06/03/2025
This is the worst company around they don't know the meaning of NO they just keep calling you weekly tell you take there call and then even if you say no the high pressure sales staff push push push you, then send FAKE emails, here is one of them: **** ******* 9:12AM (1 hour ago)Hi , As per our conversation today, this is a quick reminder to forward over a copy of your merchant statement so we can complete your analysis. All the best this was a fake email from them and its all FAKE they never called me, just trying to get me send them private information. **** ******* there Senior Analyst is a very good ***** treats you like s*** and can't understand the word NO, !! try to say they have a 5 star ratting with the BBB when they only have a 4 star and should only have a F- rating they have the worst customer service in the world !!!please have them put me on a DO NOT CALL LIST !!!!!I'VE EVEN SENT RUDE EMAILS BACK TO **** ******* Senior Analyst AND HE RESPONDS TO ME, AND IS A TOTAL D*** @@@@ B B B @@@@ @@@ PLEASE HELP@@@I'M TIRED YOU DEALING WITH THIS A** ALL I CAN SAY IS IF ANYONE IS STUPID ENOUGH DO MOVE TO THIS COMPANY THEY WOULD BE STUPID, THEY BAIT YOU IN AND THEN PULL A SWITCH
Sekure Payment Experts
Date: 06/05/2025
Hello ******, thank you for bringing this to our attention. We sincerely apologize for any trouble to you or your employees. It is always our intention to help merchants rather than cause any inconvenience. We will review your file for immediate feedback. Rest assured weve added your number on our Do Not Calls list. If you would like to provide any further details that will aid in our investigation, please dont hesitate to reach us at ******************************************************************************Sekure Payment Experts
Date: 06/05/2025
Hello ******, thank you for bringing this to our attention. We sincerely apologize for any trouble to you or your employees. It is always our intention to help merchants rather than cause any inconvenience. We will review your file for immediate feedback. Rest assured weve added your number on our Do Not Calls list. If you would like to provide any further details that will aid in our investigation, please dont hesitate to reach us at ******************************************************************************Review fromMaddi M
Date: 05/30/2025
1 starMaddi M
Date: 05/30/2025
Had Sekure cold call my business, I asked them for an email with general information about the company and they were willing to send that to me. Up until this point I was willing and open to using their business, just wanted to look a little further into them before handing over information. ***, a Senior Analyst with the company got very aggressive when I was not willing to give the information to him that day over the phone. I commented on his aggressiveness and was hung up on. I would NOT consider using this company in the future based off this one interaction-- that once again, was a cold call, I was not in the market for their services. Poor way to recruit business.Sekure Payment Experts
Date: 06/06/2025
Hello Maddalyn, thank you for contacting us. Please know that what you have described is not typical and is not what we want for our merchants. We are very sorry for your experience. We would like to review all communications and take appropriate action, but we are unable to identify your file. Please email us at ***************************************************************************** with your business telephone number, email address, or business name, so that we can further investigate.Review fromTeri E
Date: 05/23/2025
5 starsTeri E
Date: 05/23/2025
These folks are excellent to work with. They provided super customer service!! If you're looking to save money, call them today! I would highly recommend them!!Sekure Payment Experts
Date: 05/28/2025
Hi *****, thank you for your kind words about our team. We're very happy to hear your feedback!Review fromSsra R
Date: 05/19/2025
1 starSsra R
Date: 05/19/2025
I do not recomend it ;when. You cancel ,they charge you a lot .they say i have to pay $1500 at ******** beauty salonSekure Payment Experts
Date: 05/21/2025
Hi ****, thank you for bringing this to our attention. Please rest assured that as your broker, Sekure does not have access to your bank account and has not billed you. Any billing would have been from your card processor. After carefully reviewing your file, we see your processor billed you for unreturned equipment, not for closing your processing account. When you opted to cancel the account last year ********************** was able to negotiate your account closure with no fees. This was despite your signed merchant service agreement that outlined the closure fees and terms. A Payment Expert from our team will reach out to you to address this matter. If you would like to contact us directly in the meantime, please email us at ******************************************************************************Review fromLauryn S
Date: 04/16/2025
5 starsLauryn S
Date: 04/16/2025
***** ***** was polite, professional and was a perfect example of excellent customer service and support. He went over and beyond to help me get started with my new merchant services team, policy, profile, and set up. I needed to update my contract immediately after signing again and be made sure that went smoothly. I highly recommend him to anyone.Sekure Payment Experts
Date: 04/17/2025
Hi, ***** is great to worh with and will have your back! Thank you for sharing your feedback.Sekure Payment Experts
Date: 04/17/2025
Hi, ***** is great to worh with and will have your back! Thank you for sharing your feedback.Review fromTony C
Date: 04/10/2025
5 starsTony C
Date: 04/10/2025
Sekure was the best option for my small business ***** is an experienced guy who helps me in all this process to accept payment card in my business highly recommend El buen amigoSekure Payment Experts
Date: 04/11/2025
Hi ****, ***** is amazing to work with, thank you for your feedback.Review fromJose S
Date: 04/08/2025
5 starsJose S
Date: 04/08/2025
Excellent service. ***** is super professional and very attentive. Thank you from El Rey Tequila, Newport News.Sekure Payment Experts
Date: 04/09/2025
Hello ****, thank you for the shout-out! We're happy to hear we made a strong impression on you!Review fromDavid F
Date: 04/04/2025
5 starsDavid F
Date: 04/04/2025
Everything about the transition from our old merchant services was a breeze. ******* ***** ****** was a pleasure to work with and answered all of my questions right away.Sekure Payment Experts
Date: 04/07/2025
Hello *****, thank you for such a positive review. We're happy you were satisfied with our ability to resolve your issue.Review fromMARIA O
Date: 04/02/2025
5 starsMARIA O
Date: 04/02/2025
Until the moment we received communication with ***** de sekure who has been providing us with excellent and effective care and monitoring, which has made it easier for us to continue with the installation process more easily, we hope in the daisis restaurant that everything is in perfect communication for a good use of the program they offer us.Sekure Payment Experts
Date: 04/03/2025
Hello *****, thanks so much for the shout out! We are happy to hear we made such a strong impression on you!
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