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Average of 162 Customer Reviews
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Review fromMarilyn C.
Date: 07/30/2022
5 starsMarilyn C.
Date: 07/30/2022
Specifically ************************* was intelligent, persistent with obstacles within the company to resolve my issues. Communication was superb.She is there shining star. *************************
Sekure Payment Experts
Date: 10/18/2022
We are so happy to hear this, thank you for your kind words.Review fromRobin R
Date: 07/26/2022
5 starsI recently had the pleasure of working with ******* from Sekure Merchant regarding a credit card transaction that needed communication for approval with our processing bank. ******* reached out to our corresponding bank, while I was on hold, to obtain a quick answer to our issue, and had difficulty getting through to a representative due to high call volume. ******* was pleasant and kept me informed throughout the call. Even though ******* was unable to complete the call with me on the telephone, she persevered until she was successful in obtaining an answer from our processing bank and called me back twice with detailed information and advised that she would check on the situation the following day to confirm all was settled. In this day and age where good customer service is pretty much null and void, my encounter with ******* was the exact opposite. She accomplished her job until we had an answer to our question even though, through no fault of hers, it may have taken more time and effort than average. Thank you ******* for "DOING YOUR JOB" and doing it to PERFECTION!!!!
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