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Business Profile

Doctor Referral

Zocdoc

Reviews

Customer Review Ratings

4.88/5 stars

Average of 3,732 Customer Reviews

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Review Details

  • Review fromRich H

    Date: 09/19/2022

    5 stars

    Rich H

    Date: 09/19/2022

    Very good website wasnt hard to find a doctor that accept my insurance

    Zocdoc

    Date: 09/20/2022

    Hello ****,Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromAnaliese A

    Date: 09/18/2022

    5 stars

    Analiese A

    Date: 09/18/2022

    easy to use and makes helpful recommendations for providers near you that take your insurance and provide support for your needs.

    Zocdoc

    Date: 09/19/2022

    Hello ********,Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care.Best, Team Zocdoc
  • Review fromJacqueline C

    Date: 09/16/2022

    5 stars

    Jacqueline C

    Date: 09/16/2022

    I use Zocdoc all the time. It's convenient and easy to use.

    Zocdoc

    Date: 09/16/2022

    Hello **********,Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromPatty B

    Date: 09/15/2022

    5 stars

    Patty B

    Date: 09/15/2022

    This is a great, easy to use program. I feel secure using it.

    Zocdoc

    Date: 09/15/2022

    Hello *****, Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromKristina G

    Date: 09/14/2022

    5 stars

    Kristina G

    Date: 09/14/2022

    Would definitely recommend Zocdoc as its made a scheduling easy for me again

    Zocdoc

    Date: 09/15/2022

    Hello ********, Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromMegan H

    Date: 09/14/2022

    5 stars

    Megan H

    Date: 09/14/2022

    ZocDoc has been life changing for me ! It is so easy to use and so helpful. I had a new insurance in a new city and was so unsure of what doctor to go to and even when I looked on my own insurances website they had doctors that weren't covered. ZocDoc has been so convenient and helpful and I love how all my appointments are all in one spot so I can easily access the dates and doctors I visited and I really like the reviews on each doctor.

    Zocdoc

    Date: 09/15/2022

    Hello *****,Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromElizabeth P

    Date: 09/13/2022

    3 stars

    Elizabeth P

    Date: 09/13/2022

    I would like to message the doctor's ****** via Zocdoc and cannot figure out how to do that.

    Zocdoc

    Date: 09/15/2022

    Hello *********,At Zocdoc, our intent is to provide our patients and providers with a great experience. We thank you for bringing this issue to our attention. A member of our Service team is reaching out to the email address and phone number listed on your BBB account, to see how we can best assist you. If you do not receive an email or phone call within the hour, please verify your most current contact information by emailing ********************************** or calling ************. We look forward to connecting soon.Best, Team Zocdoc
  • Review fromCellie D

    Date: 09/13/2022

    5 stars

    Cellie D

    Date: 09/13/2022

    Website is very user friendly, easy to find doctors in my network.

    Zocdoc

    Date: 09/20/2022

    Hello ******,Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromJosé C

    Date: 09/12/2022

    5 stars

    José C

    Date: 09/12/2022

    Great place and good people. I have gotten much relief with issues that I felt I needed surgery to fix. Excellent staff there. I used ****** *****.

    Zocdoc

    Date: 09/13/2022

    Hello ***,Thank you for taking the time to share your feedback. Our founding mission is to give power to the patient, and were thrilled that you had a positive experience using Zocdoc. We hope youll continue to use Zocdoc to find and book in-person or virtual care. Best, Team Zocdoc
  • Review fromDi G.

    Date: 09/09/2022

    1 star

    Di G.

    Date: 09/09/2022

    Zocdoc uses deceptive practices to lure doctors onto the platform. Sales team sells the service with incorrect information and then there are surprise charges inconsistent with how the services is marketed to doctors. Additionally, patients matched to doctors are often an inappropriate fit. Myself and colleagues have been highly dissatisfied with this service. They are not trustworthy and their customer services is significantly lacking. I do NOT recommend zocdoc.

    Zocdoc

    Date: 09/12/2022

    Hello ****************,At Zocdoc, our intent is to provide our patients and providers with a great experience. We thank you for bringing this issue to our attention. We see that you have already been interacting with our service team regarding this issue. Please give us a call at ************* if we can offer any additional assistance. Best, Team Zocdoc

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