We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Event Ticket Sales

Tickpick LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Tickpick LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tickpick LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.43

    Average of 948 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Patricia G

      Date: 06/09/2025

      SELLER ******. TickPick is awesome. If you were looking to purchase a ticket however, if you are selling, they do not support any issues you have. I responded within one minute of receiving a request to sell a ticket because it just confirmed on a different website. They are now charging me $60 but I should be grateful because their policy said they could charge me up to $200. They will do nothing to support me. They dont care. Apparently it is in their rules and regulations so be careful because apparently you have to read every word. I will never use them again as a . Buyer or Seller I spent over an hour of my time calling them for help and even more time asking for their help. THEY ****

    • John W

      Date: 05/25/2025

      I paid 1200 for 3 tickets for my daughter's birthday. They have no accountability saying check your email. Where are my tickets? The investigation will take 3-7 days. Might refund ticket price...so you paid all that money for gas hotels parking etc for absolutely nothing. DON'T TRUST THEM NO MATTER WHAT. They blame everybody else.

    • Jenny R

      Date: 05/05/2025

      The band canceled and TickPick didnt refund me, reschedule, or anything

    • Lynn K

      Date: 04/08/2025

      Accidentally purchased called to cancel within 3min of purchase would not cancel transaction. Never used the $588 tickets

    • David I

      Date: 03/16/2025

      BEWARE OF TickPick ....#TickPick ********************* Might be fee free but terrible customer service....Paid for assigned seats for *** Spring Training game at $57ea x 4 for $228 (SEC 108 ROW 23) as shown on app. To take out of state guest to a game here in **...Was sent 4 GA tickets $15 ea. NO REFUND FOR OVERAGE PAID.....

    • Melissa P

      Date: 03/12/2025

      We bought very, very expensive tickets to watch the Bears play at ***************. Drove 6 hours to get there. Got to the gate to be told tickets were invalid. Bought new tickets and went to the seats we originally bought which had people sitting in them. Asked them how they got our tickets. Was told they originally bought the tickets off of Ticketmaster but Ticketmaster got hacked and they lost the tickets. Ticketmaster ended up getting their tickets back which made ours invalid. Contacted TickPick to get money back and they refused said the tickets were used. Contacted Ticketmaster and was basically told to bug off. TickPick boosts of 100% guarantee that tickets are valid but I can attest that their guarantee is fake.

    • Ingrid G

      Date: 02/16/2025

      I purchased tickets to the *** All star weekend and spent over ***** dollars. We get to the entrance and it states our tickets had been scanned already and to go to the box office for more questions. They are of no help as they said we have to communicate with whom we bought the tickets from which was TickPick. We called tick pick and the hold is FOREVER. I sent two Submit Requests and have yet to get an answer. If i don't hear from them i'm reporting this to my bank as a fraudulent charge since i received "tickets" that had already been used by someone else. DISAPPOINTED with this as i use tick pick for so many events and high dollar amount events and this has never happened to me before. I hope they fix this ASAP i do not want to miss the event!!!!

    • Mike M

      Date: 01/26/2025

      I love there service that they provide they they have done well for me

    • Verfiied U

      Date: 01/19/2025

      I listed tickets on TickPick and they sold five minutes prior on another platform. The concert is six months away so there shouldn't be an issue canceling the sale and immediately refunding the buyer. I immediately called their customer service and I was told I "should" be fine because I didn't confirm the sale and was put on hold for a supervisor. I was then told I had to email to reach a supervisor because one wasn't available on the phone. I have sent numerous emails and have been told I'm going to be charged 200% and this is the penalty when listing with their automatic listing feature. This wording and listing feature isn't in their User Agreement which hasn't been updated since April 2024. I am going to go ahead and pursue a refund by disputing the charges with my credit card company since I've gone back and forth with Tick Pick. I have tried giving them the opportunity to make this right but can't get a supervisor to speak to me besides via email. After my experience with this company, I don't recommend being a seller or a purchaser on this platform. Stick to *******!

    • Kay L

      Date: 01/14/2025

      I purchased tickets for the ****** game that did not take place due to the wildfires and TickPick is refusing to issue a refund. We traveled across the state for that event and cannot do that again for when it gets rescheduled. I even purchased insurance, but they are still refusing to refund. Total scam.

    Tickpick LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.