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Business Profile

Exercise Programs

Formulaic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Michele R

    Date: 09/11/2024

    This company is a scam indeed! They offer a free program up front but then suddenly you're being billed $25 per month without any info from them. There offer not details about program, how to access content and NO on-going communications. They refused to refund my 11 months after I realized I was being charged. Do not fall for it! They should be put out of business. I reported fraud to my bank and they are trying to resolve the issue.

  • Cindie S

    Date: 11/14/2023

    I had to cancel my "free forever" subscription because of abdominal surgery in March 2023. Prior to the cancellation I was active in the program 5-days a week! The program rules were that you had to participate in 3 workouts per week in order for your "free forever" status, in which the program was... free. If you did not complete 3 workouts per week then they were to charge your account a $25 monthly fee. I cancelled in March, got an email (attached/uploaded) stating the cancellation. The rep understood that I was going to stop my subscription due to surgery. I just recently noticed that a $25 monthly fee has been taken out of my account every month since May 2023 (7 months). I emailed The Formulatic and they said they only paused my account, and that I have been charged because I did not complete the "free forever" program rules of 3 workouts per week! Looks like they took it upon themselves to reactivate me in the program without notifying me of any re-enrollment status... even after my cancellation was confirmed by email on March 23, 2023. No one should have permissions to activate a customer payable account without customer consent. A reactivation/resubscribe email/notification was NEVER sent to me. I am requesting that my account be refunded $175 for the seven months. I hope the company does the right thing... so far I have not received any response to my last two emails. The Formulatic does NOT have a customer service contact phone number...

  • Beth B

    Date: 08/25/2023

    This is a scam for sure. They charged me during the free trial, and then charged me again after I had canceled my plan. Currently trying to resolve it, but wanted to warn others not to sign up!

  • Melissa L

    Date: 07/26/2023

    I was billed even though i cancelled way before Nd they dont listen. Watch your bank. No star should be option

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