Reviews

This profile includes reviews for Deferit, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Deferit, Inc.

  199 Water St Fl 34 New York, NY 10038-3584

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  Deferit, Inc.

  PO Box 3511 New York, NY 10008-3506

Review Details

• Review fromRoosevelt B

  Date: 04/18/2025

  5 stars

  Roosevelt B

  Date: 04/18/2025

  I have been apart of the Deferit family for well over two years. Recently during account reviews my original Limit was @ $1200, during the review it was adjusted to $400. I reached out to ************* and shared my thoughts on how this impact changed my ability to use this option in case of bind. They reviewed my participation and granted me my original status back @ $1200. Thank you Deferit for seeing the value in this customer!

  Deferit, Inc.

  Date: 04/21/2025

  Hi *********,
  
  Thank you so much for taking the time to share your experience with us, and for being part of the Deferit for over two years!
  
  Were so glad you reached out to our Customer Heroes; it's great to know how we were able to sort things out on your account to your satisfactionit's what we're committed to. Its important to us that long-standing customers like yourself feel supported and valued, especially in moments when flexibility matters most.
  
  We appreciate your trust in us, and were always here throughout your financial journey.

• Review fromJazmine A

  Date: 04/18/2025

  1 star

  Jazmine A

  Date: 04/18/2025

  My name is ******* ********. I have been using deferti for a few years with no issues however, recently a bill was paid and applied to the wrong account as I have two accounts with the same company the company quickly refunded me for the wrong payment however it has been Grueling, trying to get this returned by default and they are still consistently trying to charge me for a bill that was already returned by the original company. I have sent the company several emails. They keep sending me generic messages back instead of actually providing a resolution to the issue. I dont get a lot of credit as it is and I think it is not worth me keeping the service for this hassle.

  Deferit, Inc.

  Date: 04/22/2025

  Hi ******************************start="159" data-end="162"> Were truly sorry for any inconvenience youve experienced; we understand how important it is for billing matters to be handled quickly and accurately.
  
  Weve reviewed your concerns carefully and followed up directly via email with the resolution you've opted for. While we regret the inconvenience this caused, we're glad we were able to work with you toward a solution.
  
  We appreciate your patience and the chance to make this right. If theres anything more you need support you with, please dont hesitate to reply to our emailwe're eager to help and improve your bill-budgeting experience with us!

• Review fromAinna W

  Date: 04/15/2025

  1 star

  Ainna W

  Date: 04/15/2025

  Don't do this I gave them 400 bucks that is what was paid on a 1900 dollar bill water notice to cut off water please do not do this try ninja loans wonderful and low payments to repay DONT USE DRFERIT WARNING

  Deferit, Inc.

  Date: 04/17/2025

  Hi Ainna,
  
  Thank you for taking the time to bring your concern to our attention; we appreciate the opportunity to get this sorted out to your satisfaction. We're truly sorry to hear that things didnt go as expected and understand how stressful it can be to receive a shut-off notice.
  
  Weve reviewed your concerns thoroughly and have sent you a detailed response via email, outlining what happened and how our service works. This includes the next steps and options available to you moving forward.
  
  If theres anything else you need or if youd like to discuss this further, please dont hesitate to reply to our emailwere committed to supporting you every step of the way.

• Review fromCraig G

  Date: 04/08/2025

  5 stars

  Craig G

  Date: 04/08/2025

  Never had an issue with this company. Recently my CC was compromised and they (Deferit) were amazing to work with and helped me get my account activated again. Good communication and follow up.

  Deferit, Inc.

  Date: 04/09/2025

  Hi *****,
  
  Thank you so much for sharing your consistently positive experience with Deferit! We're so glad our Customer Heroes were able to support you quickly and clearly when your card was compromised. Situations like that can be stressful, so its great to hear we could make the process seamless for you.
  
  We truly appreciate the shoutoutand we're always here if you need anything.

• Review fromSteve R

  Date: 04/07/2025

  5 stars

  Steve R

  Date: 04/07/2025

  I have been a customer for years, and I can honestly say they are a godsend. There customer service is spot on, and they are there to help you.

  Deferit, Inc.

  Date: 04/08/2025

  Hi *****,
  
  Thank you so much for sharing your bill-budgeting experience with us! It's great to know that you find Deferit reliable over the years, and we're glad to hear that our Customer Heroes have been there whenever you needed help.
  
  Your feedback means so much to us; it drives our ongoing dedication and commitment to providing top-notch customer experience.
  
  If you ever need any assistance, please dont hesitate to reach outwere always here to support you throughout your financial journey!

• Review fromVerneda R

  Date: 03/28/2025

  5 stars

  Verneda R

  Date: 03/28/2025

  I have been down with serious health issues and fell behind off work for months, Im grateful they gave me another chance. We all need a little help sometimes. Thank you Deferit

  Deferit, Inc.

  Date: 03/31/2025

  Were so glad to hear that you found Deferit reliable, especially when you needed it mostthanks so much for sharing your bill-budgeting experience with us, *******! Anytime you need support, weve always got you covered throughout your financial journey!

• Review fromJoshua C

  Date: 03/27/2025

  5 stars

  Joshua C

  Date: 03/27/2025

  Amazing customer service and support 10 out of 10 I have not complaints

  Deferit, Inc.

  Date: 03/28/2025

  Thanks so much for sharing your experience with us, ******! At Deferit, our Customer Heroes are dedicated to ensuring your experience is seamless. If you ever have questions or need assistance, please dont hesitate to reach outweve always got you covered.

• Review fromMelvin W

  Date: 03/13/2025

  1 star

  Melvin W

  Date: 03/13/2025

  I didn't like how they charged me twice for late payment fees on top of their mem. I was having financial issues. I choose not to pay actual. They took the membership fee out of account and I want my refund. I'm not getting any E-mail response back.

  Deferit, Inc.

  Date: 03/14/2025

  Hi ******,
  
  We apologize for any confusion or inconvenience. Thank you for bringing your concern to our attention; we appreciate the opportunity to get this sorted out for you to your satisfaction.
  
  We've sent you an email with the complete details addressing the both the late fees and membership fee for your reference.
  
  Thank you for your patience and understanding. If you have any questions or need further assistance, please don't hesitate to reply to our emailwere here to support you every step of the way!

• Review fromTheresa S

  Date: 02/21/2025

  5 stars

  Theresa S

  Date: 02/21/2025

  Deferit has been a lifesaver for me.deferit makes it possible to help me afford to pay my bills.When in a pinch they are there for me.If I ever need customer support.They are very timely,and handle things in a very professional,friendly,curtious manner.always there to help you with any questions you may have.They also have an extend payment feature incase you are not able to make your payment on said dates.They work with you not against you.I love deferit.Have been with them for almost 3 years.they have removed a ton of stress n made my life manageable.Thank you Defirit...Your awsome??

  Deferit, Inc.

  Date: 02/24/2025

  Hi *******,
  
  Thank you so much for sharing your bill-budgeting with us!
  
  At Deferit, we're committed to paying your on-time bill-payments and flexible budgeting options, and we're so glad to hear that you found our services reliable, especially when you need it most. 
  
  Your feedback means the world to us. Whenever you have questions or need any assistance, don't hesitate to reach outour Customer Heroes are always ready to help and support you throughout your financial journey with us!
  

• Review fromXiomara J

  Date: 02/20/2025

  5 stars

  Xiomara J

  Date: 02/20/2025

  Deferit is a life saver! Theyre always so helpful and kind! Every customer service *** I have reached out to has helped me in a timely manner. Wish I can give them 20 stars.

  Deferit, Inc.

  Date: 02/21/2025

  Hi *******,
  
  Thank you so much for taking the time to share your experience with us!
  
  It's great to hear that you find our services helpful, and we're glad that our Customer Heroes have shown our dedication to our responses.
  
  Your feedback means the world to us, as it helps us improve our service. Anytime you need support, we're always here to help!