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Business Profile

Financial Technology

OnePay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Technology.

Reviews

Customer Review Ratings

1.03/5 stars

Average of 32 Customer Reviews

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Review Details

  • Review fromRoshelle S

    Date: 09/12/2023

    1 star
    This card is a complete scam dont do business with them
  • Review fromDoris H

    Date: 09/11/2023

    1 star
    On September 4th, 2023 I tried to make a purchase online with ******** My transaction was declined. I tried it again and it declined a second time. I then received an email from One that stated Due to unusual activity, your ONE account has been restricted. During this time you will not be able to process any withdrawals, or purchases. I called One and the representative told me that it will it be unlocked in 4 business days. After the 4th day I called back to One and they said oh its the wknd so Monday youll have access. Its now Monday and day 8 and still no access to my money. I have called numerous of times and no resolution has been made. All the agents say is the department that handles that is looking into getting it unlocked. This company is holding people money and nothing is being done. At this point I am getting a lawyer and calling the news to expose how they handle customers accounts.

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