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Business Profile

Fitness Center

Blink Fitness

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Blink Fitness's headquarters and its corporate-owned locations. To view all corporate locations, see

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Blink Fitness has 28 locations, listed below.

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    Customer Review Ratings

    1.16/5 stars

    Average of 32 Customer Reviews

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    Review Details

    • Review fromLino C

      Date: 02/28/2024

      1 star
      I had Blink services for approximately 1 year. I was told this is not a contract, its month by month and I could stop whenever I wanted too. I attempted to cancel my services November 2023. I was told I could not cancel my services over the phone and would have to walk in to a Blink location. This is bogus as I was able to sign up online so I should be able to cancel the same way. When I went to the Blink at ****************************************************** the staff gave me an attitude and made it difficult for me to cancel although we are not in a contract. I have received numerous emails, from Blink, saying my account is past due. If its a month to month thing and I am not using the services how do I have a past due balance of $137.94? I received messages where Blink threatens to take me to collections. Collections for what as I do not owe Blink any funds because I did not receive any services for which I did not pay. If anything Blink owes me for the hassle, headaches, stress and harassment from Blink while trying to cancel my services. I have asked Blink to provide me with an itemized bill of how and why I have a past due balance of $137.94 as I paid for the months of services I used. I asked Blink to please detail the days and time I used a Blink facility and locations. I also notice the past due balance is increasing as I am not using Blink and made it clear I would like to stop working with Blink. It seems like I am being charged to cancel my services. I have been trying to end my business relationship with Blink and Blink is running a scheme to make it hard to do so. If I go into Blink and tell them I want to end my business relationship with blink(which is Blink's process) that should be respected and final. I dont understand why there is any back and forth after I made it clear I want to end my services. I for sure do not see why and or how I have a past due balance.
    • Review fromLilybeth D

      Date: 01/29/2024

      1 star
      Avoid this business. Once you signed the membership, they will not let you go. They will milk you for as long as they can. Even if you move to another state, they want you to go back to their gym in person (it has to be in person!) to sign another document in which you will have to pay again and that is the only way so they will let you cancel your membership. What happens if you don't pay? Of course, they will send you to their collection ally and they will scare you and threaten you. Then if you pay partial to this collection agency, they will activate your account again to scam your account again. Back to the beginning. Back to BLINK again! Don't BLINK ever!!
    • Review fromMei N

      Date: 12/13/2023

      1 star
      does not honor terms and conditions of their promotions even if you show a screenshot. Zero stars if I could
    • Review fromLilybeth D

      Date: 11/15/2023

      1 star
      DO NOT SIGN ANY GYM CONTRACT WITH THIS COMPANY. ITS A TRAP TO MISERY. THEIR EQUIPMENTS ARE OLD PLACE STINKY AND THEY WILL NOT LET YOU GO. THE LOCATION IS ************ **.
    • Review fromLonnie C

      Date: 10/27/2023

      1 star
      Tried to join the East Village Location of Blink Fitness yesterday morning. Walked in to wait at the front desk to speak to someone and this rude female employee at the desk told me to scan as if she was annoyed with the day already. I told her I wasn't there to scan but to ask about membership. She then proceeded to ****** the paper from the counter and miserably point to the prices as if she was bored to death of her job. I asked her point blank if she was ok after her lackluster response in showing me a potential client the prices in that manner. She stated she was tired. Another miserable *** worker that doesn't want to be there and treats clients in a terrible manner. I asked to speak to someone else to give me a better presentation of what **** offered and she continued to mouth off like an unprofessional angry employee that she is. Even her colleague tried to get her to stop but she was whining how she's not a child even though she was acting like one. It's a shame as the evening staff were definitely more upbeat and friendly and welcoming. I'm not sure why they would allow an employee like her to work there. I'm sure this isn't the first time and she's definitely someone that needs to be sent to customer service courses or better yet go work somewhere else if you are that miserable. Would never join that gym with that kind of vibe and I'm sure other members have to ignore her demeanor as they go in to work out. Just a miserable young woman.
    • Review fromHolly M

      Date: 10/25/2023

      1 star
      My ex mother in law signed me up in 2019 because shes fatphoic and somehow that means its now my responsibility to pay Blink fitness. Lets not even talk about how it took them 4 years to DO anything about the balance on the account because I was under the impression i closed it myself shortly after it was created. Absolutely ridiculous how much I was strung around from person to person when trying to get this resolved. This started with me getting a phone call and I have been throw around to different people every time I explained my issue. The original phone call that sent me to visit a physical manager, but that took 3 attempts before anyone was even available to give me the time of day, sent back to a phone call that sent me to a different person on the phone that sent me to an email address that ultimately wasted a month of my time. How is it that the 5 different people before I emailed I explain my situation to tell me that I can in fact dispute this charge! But the second I have to email management they would rather actively ignore everything I say, skirt around my problem, and give me generic answers until I get upset and then suddenly Im the problem. Being told you cant prove if it was fraud as if I know they cant see the account was NOT used AT ALL since its CREATION. Do they do this with everyone whose fatphobic family signs them up without their permission? I find it hard to believe that a multi million dollar company cant possibly financially recover from a $40 dispute but whatever right? Clearly Im the problem.
    • Review fromMichael B

      Date: 10/24/2023

      1 star
      Was harassed by a non-Blink certified trainer who used one of their club locations to illegally train a client. Called me a homophobic slur and the staff brushed me off. They had the nerve to charge me several months after my card declined even though I communicated I would not continue with the service. Shady business practices and they do not value their customers at all. Unsafe space if you are LGBT.
    • Review fromElmar B

      Date: 10/14/2023

      1 star
      Joined blink fitness a year ago on Blink Fitness ******* , ************ for a more affordable gym membership however I wasnt informed about the annual maintenance fee theyre charging,as a customer I expect transparency and details about transaction besides the no transparency they charge every month without issuing a receipt which to me is shady, I dont have issue about paying the fees the problem is however It wasnt been discussed when I joined and it is a very important thing they shouldve informed, I wont *********** long all I need from Blink Fitness is to issue me a refund for the annual maintenance fee
    • Review fromMarketa J

      Date: 10/03/2023

      1 star
      This companys debt collectors are harassing me about membership owed I live **** miles away and never ever heard of this fitness before in my life! No one is helping, no one is trying to figure this out but me! They sent me copy of the membership, and I just dont understand why me? Bank account is in a name I never ever used in my life, the only similarity is the actual name of the person in that agreement. Wrong phone number (including first 3 digits), address I have never lived at , even the state I have never been to! I found many other people with the same name in US and I just wonder if they are harassing every single one of us. I have family, job and absolutely no time to be dealing with this nonsense
    • Review fromAn P

      Date: 09/30/2023

      1 star
      Please be careful in joining this gym. I joined the gym when I moved to *** hoping to try it out for a month. They lure you with a small fee but when you attempt to cancel the membership, they charge you an annual fee and a regular for another 45 days. I would never be a Blink Fitness member ever again and would actively recommend people from joining this gym.

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