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Business Profile

Games

National Mah Jongg League

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDale S

    Date: 04/25/2024

    1 star
    I attempted to exchange two Mah Jongg T-shirts under the direction of a Mah Jongg employee when calling. In following the reprentatives directions, I returned the two shirts at my cost for shipping. A copy of my receipt and and a letter was enclosed detailing what actions were being requested. It was verbally stated that if I returned the shirts at my cost, ********* would provide the correct size and send them to me at no additional charge. Instead, my credit card was credited a portion of the cost of the shirts that were returned. I have attempted several times to resolve this matter and sometimes being hungup on. There is only one phone number offered in attempting to contact upper level management.
  • Review fromTerry J

    Date: 04/11/2024

    1 star
    Agree with comments from others. I've ordered cards for my group for over 20 yrs, and this time I did not receive the cards - costing $90 for 6 people. No one answers phone, I've e-mailed their customer service several times, written 2 postal letters - one to the ** address and one to the ** address. No response. I want my money back, but mostly I want me cards that I've paid for. I guess I will order from somewhere else at this point. I think I will contact my credit card company and see if I can get a refund.

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