Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Agency

CoverWallet, Inc.

Reviews

This profile includes reviews for CoverWallet, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CoverWallet, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.54/5 stars

    Average of 48 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJoanne Z

      Date: 01/23/2024

      5 stars
      Quick response to my coverage needs and fast service in providing my certificate of insurance. Cost of the insurance was priced competitively. ******************* was a good representative.
    • Review fromEleanor K

      Date: 12/05/2023

      1 star

      Eleanor K

      Date: 12/05/2023

      I had a renewal withdrawn from my PayPal a month in advance of policy expiration and without authorization. When a refund was requested, all that was sent was a small amount likely representing the last month of the active policy. Two weeks later and I'm still waiting for the refund. Called and was told they would try to expedite it.

      CoverWallet, Inc.

      Date: 12/11/2023

      Thank you for your feedback and I'm sorry you had a bad experience with CoverWallet. Our ****************** team will be reaching out to you shortly. If you should have any other questions or comments, please reach out to the Feedback team at *********************************
    • Review fromJorge J

      Date: 05/26/2023

      5 stars
      Great fast reliable service every time. I highly recommend this company
    • Review fromRobert W

      Date: 05/26/2023

      5 stars
      I have been with them for a few years and the customer service has been right on time.
    • Review fromJonathan W

      Date: 05/25/2023

      5 stars
      They make corporate insurance easy and economical. I never have problem getting a prompt, accurate response.
    • Review fromBrian F

      Date: 05/04/2023

      5 stars
      Very patient and thorough. Two things I really appreciate. Great job.
    • Review fromSylvette R

      Date: 04/27/2023

      5 stars
      Excellent customer service. Promptness response on any of questions and issues. Thanks.
    • Review fromDaniela V

      Date: 04/25/2023

      5 stars
      I became a client last year and this is the second time I receive VIP treatment! The fast, communicative team is very helpful, and the platform is simple to use! Thank you!
    • Review fromLiza Z

      Date: 04/05/2023

      5 stars
      Quick respond and get what I need within 1 hour.
    • Review fromElena M

      Date: 04/04/2023

      5 stars
      It was extremely easy to go online and remove one of my vehicles from the policy since it was sold. Then very efficiently a representative sent me an email confirming the removal.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.