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Business Profile

Makeup

Laura Geller Makeup

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Makeup.

Reviews

This profile includes reviews for Laura Geller Makeup's headquarters and its corporate-owned locations. To view all corporate locations, see

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Laura Geller Makeup has 2 locations, listed below.

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    Customer Review Ratings

    1.12

    Average of 82 Customer Reviews

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    Review Details

    • Sara H

      Date: 06/10/2025

      I cannot unsubscribe from the emails, when I click the link it takes me to a web page where unsubscribing isnt an option. I am pretty sure this is illegal.

    • Judy A

      Date: 06/09/2025

      Received unsolicited emails with no way to unsubscribe. Finally got them stopped and they started again. Since I don't wear makeup the only way they could get my email is the Dark Web. Their website is useless for contacting them. A very predatory company that I wouldn't do business with.

    • Debbie H

      Date: 05/18/2025

      I'm in my 70's and have never found a makeup that didn't make me look made up or show every wrinkle I have. So consequently, I'm not experienced. I absolutely love this makeup! No one knows I'm wearing it and it only takes about 8 minutes for me to get dolled up. Thank you Laura Geller!

    • Susanna S

      Date: 05/16/2025

      Order from them and was a Try Free promotion and they charged me anyway. Dont purchase from them all they want is the money. Called them and they let me know they would not cancel before shipping they dont do that. The charge your card anyway, also watch they will sign you up for a membership and I didnt sign up for it. Then they billed me $16.95 for it what a ***************

    • Tera M

      Date: 05/02/2025

      Tera M

      Date: 05/02/2025

      I ordered from Laura Geller makeup through ******** yesterday, I received a $10 coupon for the order they processed a payment of $48. 16 from my bank account. I have not received any email confirmation for my order. I can log into my account through ******************************************* website however there is no order history or proof of any order only my $10 coupon that I received after placing after placing my order. I want my money refunded, if not legal action will be taken.

      Laura Geller Makeup

      Date: 06/13/2025

      Hi Ms. **** ********. We apologize for any inconvenience that this matter may have caused. I reviewed your order history and the order you placed in May was delivered on 05/08/25. Please feel free to visit us at ************************************************** and live chat with us 24/7 if you have additional questions.

    • Gail G

      Date: 04/12/2025

      Gail G

      Date: 04/12/2025

      I love the product but they keep taking $17.00 out of my bank account with out my consent !! Im not a rich person and Im on a very strict budget I have tried and tried and tried to reach them with no success. I have emailed them to get this issue resolved.. I have sent MULTIPLE EMAILS in the last month ( at LEAST 4) No one EVER got back to me. I want my money back and I will never recommend this company to anyone due to this issue . I want someone to get back to me now!

      Laura Geller Makeup

      Date: 05/30/2025

      Hello Ms. ***** We sincerely apologize for any inconvenience that this matter may have caused. I am showing that you opted into the Geller Gal VIP rewards program post purchase by clicked into an offer pop right after you completed your order. The first 30 days is free but after the trial the monthly charge is $16.95. I am showing that your subscription was canceled and we refunded you for any monthly charges incurred as well. Thank you for your understanding.

    • Mariana S

      Date: 03/06/2025

      Mariana S

      Date: 03/06/2025

      I am so disappointed. Purchased a foundation to try after seeing all over the place and with some good reviews. While making my purchase, I was signed up for the VIP PROGRAMA without knowing there would be a change after 30 days. Immediately after my purchase and receiving the welcoming email to the rewards program, I cancelled it as I did not want to be charged the monthly fee. However, after 3 days I received yet another email welcoming me again to the program (a different account number) that I also cancelled immediately, and today, about 5 or 6 days I received another email again welcoming me to the rewards program. I cancelled all 3 of them, spoke with 3 different people over the phone who reassured me the accounts were cancelled - I also have the emails confirming they are cancelled - but they keep coming in. I finally called my bank and cancelled my card just in case. This is bad business practice and misleading! Will never be purchasing from them again.

      Laura Geller Makeup

      Date: 05/30/2025

      Hello Ms. ******** We apologize for any inconvenience that this matter may have caused. I am showing that your subscription to the Geller Gal VIP rewards program was canceled within the 30 day free trial before any charges could be incurred. I am showing that your subscription is canceled and under your email *********************** you did not incur any additional monthly charges. Please feel free chat with us 24/7 by visiting ************************************************** if you have any additional email accounts you would like to inquire about. Thank you!

    • Diana M

      Date: 02/22/2025

      Diana M

      Date: 02/22/2025

      Unlike other Rewards Programs, Laura Geller charges a monthly $16.95 fee after the first month. I was under the impression that Id be REWARDED for purchases made and just realized Ive been charged this amount for the past 3 months while not purchasing anything! This is not the way a REWARDS PROGRAM should work!! I love their makeup but will not purchase from this site again.Buyer beware!!!

      Laura Geller Makeup

      Date: 05/30/2025

      Hello Ms. ****** We sincerely apologize for any inconvenience that this matter may have caused. When you opted into the Geller Gal VIP Rewards program it was only free for the first 30 days as advised in the messaging via the check-in prompt. I am showing that your VIP subscription was already canceled. We went ahead and reached out to our Geller Gal VIP rewards **** to process refunds for the 3 months you were still opted in. Please allow them 3-5 business days to process the refunds. If you need to contact them regarding the refund status you may call ************* You can also email your cancellation inquiries to ******************************************************** Thank you!

    • Carole S

      Date: 02/12/2025

      Carole S

      Date: 02/12/2025

      ******** leading scam designed to make people click on it and unable to read the fine print. I want my $16.95 back!!! I was scammed into the "VIP" scam as so many seem to be. I have asked several times for my money back but have been ignored and told that it would expire after my cancellation next month. I am a recent widow with financial challenges, and this theft of $16.95 is a burden. I plan on posting on ********, ****, and ******. This business is not good, and I will encourage people to NOT purchase from this site. My credit union has it flagged!

      Laura Geller Makeup

      Date: 05/30/2025

      Hello Mrs. ****** We sincerely apologize for any inconvenience that this may have caused. We are showing that you opted into the Geller Gal VIP rewards program post purchase after your first order with us. The subscription has since then been canceled as per your request. I have also reached out to our Geller Gal VIP ************ to refund you for the one month that you were charged. Please allow them 3-5 business days to process the refund. If you want to check on the status afterwards you can call us 24/7 at ************* You can also email your inquiries to ********************************************************

    • Lorraine C

      Date: 12/15/2024

      The ** response to trying to get a REFUND not exchange for a Duplicate order..That I have accidentally made when signing out after 1 order..I am requesting a refund and address to mail the order back and keep getting the response to go to the return order page that is only giving me options for a replacement product.

    Laura Geller Makeup is NOT a BBB Accredited Business.

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