Complaints

This profile includes complaints for FanDuel Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  FanDuel Inc.

  19 Union Square West New York, NY 10003-3304

• 

  FanDuel Sportsbook - Louisiana

  5050 Williams Blvd. Kenner, LA 70065

• 

  TVG Network

  6701 Center Dr W STE 160 Los Angeles, CA 90045-1558

• 

  Fanduel Sportsbook at The Greenbrier

  101 Main St W White Sulphur Springs, WV 24986-5063

• 

  TVG Network

  6701 Center Dr W STE 160 Los Angeles, CA 90045-1558

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/03/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Subject:Unresponsive ******************* Account With $450 Locked Case #******** Complaint:I am filing this complaint because my FanDuel account was suspended without warning or explanation, and I currently have $450in my account that I can no longer access.I received an auto-response from FanDuels support team with a case number (#********) over 60 hours ago, but I have yet to receive a follow-up or any explanation. I have contacted their customer service multiple times via email, live chat, and social media, but the responses have been vague or non-existent. The lack of communication is unacceptable for a platform handling real money.I am requesting:A clear explanation for the account suspension Immediate access to my $450 A formal timeline for resolution This delay and lack of support raise serious concerns about the handling of user funds and customer care. I hope ******************** can assist in getting FanDuel to resolve this issue promptly.Thank you.

  Business Response

  Date: 04/08/2025

  To Whom It May Concern,
  
  We are writing in response to ***** ********* ******** recent consumer complaint regarding ******** Services Issues (ID #*********.

  
  The consumer made comments related to *********** ****** ****, which resulted in a temporary suspension of their account. Upon review, we advised the consumer to choose their words carefully, as we take all **-related statements at face value. We take *********** ****** very seriously, and if such comments continue, consumers may be subject to a longer suspension or permanent account closure.
  
  The consumer was issued a warning and their account has since been reactivated.
  
  FanDuel considers this matter closed.

• Initial Complaint

  Date:04/02/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently was traveling when I landed in ********* for 3 days, which is a State where Fanduel is legal. After depositing $1500, I was locked out of my account.I sent the documents required to prove my identity and reinstate my account. I have not received any updates. And I am unable to get my funds out of my account.

  Business Response

  Date: 04/08/2025

  To Whom It May Concern,
  
  We are writing in response to ******* ***** recent consumer complaint regarding ******** Services Issues (ID #*********.
  
  On March 31, the consumers account was temporarily suspended pending a routine security check, which is part of our standard procedure to protect user accounts. Following a full review, the account was reactivated on April 5.
  
  FanDuel considers this matter closed.

• Initial Complaint

  Date:04/02/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been a customer for ********************** for a few years at this point and have had no issues until late last year. I went on a trip to tennesse and placed some bets through out my stay with out any issue. When I was getting ready to leave I tried to withdrawal the amount I had left in my account. Received a messaged that the amount would be transferred within a few days. That however did not happen. I then reached out to fanduel support and that's when I got an email that my account was suspended. I reached out again asking why my account has been suspended, they then told me it was due to suspicious activity. They then asked my to provide some information which I did. then days went by reached out again, then it said my case was closed (never received the withdrawal) and that a new case would be opened. Same thing again, they asked for the same information in which I replied I already sent this information in. Days went by without a response. Reached out and received the same message as before, case was closed and a new one would be opened. This has now happen no less than 5 times and now I just stopped receiving any responses. This issue has been on going since November. All I am asking is to let me withdrawal the funds I originally wanted to do back in November. Truly disappointing as I have never had an issue with them before but this has been handled very unprofessionally.

  Business Response

  Date: 04/07/2025

  To Whom It May Concern,
  We write in response to *** ****** ****** recent consumer complaint regarding Advertising Issues (ID #*********.
  
  The FanDuel account associated with the *************** provided: ********************************* is currently active and live. We can confirm his account was previously suspended on 11/19/24 for suspected Fraud Violations. After undergoing a formal account review his account was reinstated as of 01/08/25. There are no active suspensions on this account, and he should have no trouble logging in and accessing his account to place ******, make withdrawals etc.
  
  *** ***** had a remaining account balance of $777.10 and was asked to confirm his Venmo for us to conduct a manual withdrawal on 4/3/25. Due to no response, we followed up once again on 4/5/25 and 4/6/25. 
  
  On 4/6/25, *** ***** confirmed his Venmo and his withdrawal request was initiated. He was advised he should see these funds within the next 2-5 business days. If he does not see the funds within that timeframe, we ask that he reach out to FanDuel Customer Support to check on the status. We also provided him with a link to change his password should he wish.
  
  FanDuel considers the matter resolved.

  Customer Answer

  Date: 04/10/2025

  Better Business Bureau:
  

  Its unfortunate that it had to come to making a complaint to the BBB many months later but I received a response from the business in reference to complain ID ********. They were able to find a resolution that works for me. 
  

  Thanks for your help with this. 
   
  ****** ******
  
  
  
   
  

  
  

• Initial Complaint

  Date:04/02/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently joined Fanduel on March 2nd, shortly after I found myself winning some money and after a week I got suspended for inconsistencies. I was confused and could not get into my account and that stayed the same for a little over 2 weeks. They finally reached out to me and explained and asked me to submit a picture of my ID and a selfie. As I appreciate how serious the security is I uploaded all documents they asked for. After doing so, it said a specialist will track out within 24 hours. It has been over 4 days now and still have not heard anything back.

  Business Response

  Date: 04/03/2025

  To Whom This May Concern,
  
  We write in response to *** ******* recent consumer complaint regarding Refund Or Exchange Issues ID #********.
  
  
  FanDuel monitors all accounts for inconsistent activity and as a result, on 03/31/2025, FanDuel temporarily suspended *** ****** account due to some inconsistencies flagged by our system.
  
  
  After review, FanDuel reasonably suspected that *** ****** may have been acting in concert with others or that they were acting other than on their own behalf with a view to potentially conceal the true worth, nature, or pattern of bets placed by you or on your behalf, which is a violation of our terms and conditions.
  
  
  As a result, the account has been permanently closed and the creation of a new account is strictly prohibited.
  
  
  As this has been relayed to *** ******* FanDuel considers this matter resolved.

• Initial Complaint

  Date:04/01/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing this complaint regarding the unjust permanent closure of my FanDuel account ********, which occurred in April 2023. FanDuel falsely accused me of violating their Terms of Service by acting in concert with others and attempting to transfer funds between accounts. These claims are entirely baseless.Key Issues:False Allegations: FanDuel provided no specific evidence of collusion or multi-accounting, only vague references to inconsistent *********** a *********** resident, I am legally restricted to only two licensed sportsbooks (FanDuel and DraftKings). This closure unfairly denies me access to half of the states limited betting market.Lack of Due Process: Despite my full cooperation with identity verification requests, FanDuel permanently closed my account without warning or opportunity to address their concerns.Timeline of Events:April 2023: Account temporarily suspended for inconsistent activity.May 2023: Provided all requested documents (ID, payment card photos, etc.) to verify my identity.May 2023: FanDuel escalated the suspension to a permanent closure, alleging integrity violations without further details.20232025: Repeated attempts to appeal were dismissed with generic responses.I participated only in publicly available DFS contests (e.g., *** head-to-head matches) and accepted challenges from users in Reddit/******* communitiescommon practices FanDuel itself encourages through its social media ************* no point did I share accounts, transfer funds, or collude with others.FanDuels refusal to provide evidence or reconsider their decision violates principles of fairness, especially in a state like Connecticut where consumers have minimal alternatives.FanDuels actions have caused significant inconvenience and financial harm by restricting my access to a legal market with limited options. I urge the BBB to intervene and ensure FanDuel reviews this decision transparently and fairly.

  Business Response

  Date: 04/07/2025

  To Whom It May Concern,
  We write in response to *** ***** ******* recent consumer complaint regarding Billing or Collection Issues (ID #*********.
  

  On 04-30-2023, *** ******* FanDuel account was suspended by the Account's Security Terms for possible Fraud violations. Due to the nature of the suspension on his account, *** ****** was asked to upload verification documents in order to verify his identity and start the account review process.
  
  *** ****** filed a formal ticket with our Customer Support and was routed to the Accounts Team on 4/2/25, where he was notified his account was pending account review and that we would follow up with any updates via email. Later that same day, *** ****** was updated that his account was flagged for Chargeback disputes associated with his Bank Account dating back from 05/10/23, which left an owed balance on his account for the amount of $375. 
  

  On 4/3/25, *** ****** confirmed the prior settlement dispute and confirmed he would like to resolve the owed balance. A member of the Accounts Team notified him that same day that his account was unlocked for 2448 hours until 4/5/25 and that he would need to log in to pay off the debt by making a deposit for the owed amount. 
  

  As of 4/7/25, we have not heard back from *** ****** and the required deposit was not made. Since *** ****** did not make a deposit in the stated time period, his account was once again restricted and the ticket was closed.
  

  FanDuel considers the matter resolved, and we ask that he reaches out to FanDuel Customer Support once he is ready to make a deposit or for any further assistance regarding his account. 

• Initial Complaint

  Date:03/31/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They Suspended my account due to me.Getting rude with a customer service *** and my account has a $100 in it.That's just stolen for me

  Business Response

  Date: 04/01/2025

  To Whom It May Concern,
  
  We write in response to *************** recent consumer complaint regarding Billing or Collection Issues (ID #*********. 
  
  On 3/21/25, *** ****** FanDuel account was suspended for comments made during a conversation with FanDuels customer service team and with ********************* social team.  
  
  Due to the context of the comments the case was escalated to the Accounts Security Team for further assistance. Due to the nature of the language displayed, our team deemed the language was in violation of FanDuels terms and conditions.  
  
  While we understand any customers frustration, ******************** has little tolerance for offensive comments, remarks, or gestures directed toward our staff, regardless of the situation. Per Section 22.4 of our terms and conditions:
  
  We may restrict your access to the Services, prohibit you from participating in any and/or all games, and/or prohibit you from playing in a particular game, refuse or limit any wager you make, withhold payment of your winnings, and suspend or terminate your Account in our absolute discretion without cause at any time, including, without limitation, if:
  
  You publish any actual or potentially defamatory, offensive, racist, harmful or obscene language or material.
  
  As a result, due to *** ****** harmful and threatening language the account was permanently suspended and was notified of such in a follow-up email. Any remaining balance was refunded back to the original source of deposit.  FanDuel would consider this matter resolved as this decision was communicated via email.

• Initial Complaint

  Date:03/28/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to you to file a complaint against FanDuel for not honoring their referral bonuses, despite following the instructions provided to me by their support ********* are the details of my Complaint:1. Referral Program Issue (Father): I referred my father to FanDuel, clearly stating this when I first contacted the customer service agent. After my father placed his bets, which settled successfully, I was not credited the promised bonus bets. I was later told that my father was ineligible because he is a direct family member. However, this condition was never mentioned to me when I first spoke with the agent, and I was explicitly informed I would receive the bonus for referring him.2. Referral Program Issue (Girlfriend): I also referred my girlfriend, and her bets settled successfully as well. Initially, I was told that she needed to place a $5 bet to qualify. I contacted Customer Support 72 hours later to see why I haven't received my bonus bets, and they told me she needed to place a bet of $10 or more. After I pointed out that the requirement was only $5, they backpedaled and then claimed that she needed to bet the full $5. My girlfriend made two $2.50 bets, which still adds up to $5, and another agent confirmed that this would be acceptable. Despite this, I still have not received my bonus bets.The promo was for $75 instead of $50 at the time the bets were placed, so I should have received $75 rather than $50 but I'm not worried about this.I am seeking the bonus bets that were promised for both my father and girlfriends referrals. I would appreciate a clear explanation as to why these bonuses were not credited, and I request that FanDuel honor their referral program terms as they were communicated to me. I don't want this to happen to other customers. This seems like a scam with the runaround they've given me.Thank you for your attention to this matter. Please feel free to contact me at any time by phone or email.****** ****** ************

  Business Response

  Date: 04/01/2025

  To Whom It May Concern,
  
  We write in response to ****************** recent consumer complaint regarding Refund Or Exchange Issues (ID #*********.
  
  *** ****** was upset two of his attempted referrals did not receive the Refer a Friend payout. After additional review, we can confirm that both of his referrals were not eligible as they did not meet all promotional requirements. 
  
  In regard to his father referral, per our terms Users are prohibited from referring members of their immediate family or any individuals who live within their household (whether legally related or not), any users violating this section will be deemed ineligible for this Promotion.
  
  As for his girlfriends referral, his girlfriend did not make an eligible deposit as she placed multiple ****** totaling $5, when she needed to place a single $5+ bet. Per our terms: After being successfully verified by the Sponsor, the Referee must then log-in to his/her FanDuel Account, and within thirty (30) days of signing up for his/her FanDuel Account, deposit at least Five Dollars ($5) or more through any deposit methods (excluding Pay Near Me or made using gift cards), then place and settle a wager of at least Five Dollars ($5) in real money on the FanDuel Sportsbook (Wager Requirement).
  
  We reached out to *** ****** via email on 4/1/25 breaking down our terms and conditions further and providing additional explanation as to why his two recruits were not eligible for the Refer a Friend promotion. 
  
  Please keep in mind, for all of our promotions, once the requirements have all been met, the system will automatically pay out both the referral and recruit. We ask that he keeps an eye on his Referral Hub and ensure that his recruits meet all promotional requirements. Due to his recruits being ineligible, he and his recruits were not paid out for the Refer a Friend promotion.
  
  As a one-time courtesy, we applied a $100 Bonus Bet to *** ******* account. These funds can be used on a single wager or across multiple, and will be available for the next 30 days.

  FanDuel considers this matter resolved. 

• Initial Complaint

  Date:03/28/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had an issue with my bank when someone committed fraud on my account, I had contacted FanDuel to let them know that it was an issue that I was getting straightened out with **********. Meanwhile FanDuel suspended my account, took my money and treated me like a criminal, ********** then refunded all of the disputed funds to FanDuel $540 in total. When I contacted FanDuel about the funds they took from me they told me that I needed to send them pictures of my debit card, my driver's licence, and me holding a piece of paper with today's date on it.I complied and sent them all of it, then they replied saying that I now needed to send them pictures of all my debit cards and if I didn't have them then I needed to provide bank statements from my banks... I responded by telling them that I felt since I provided them with what they requested they were just looking for a way to steal my money by asking for more unnecessary info from me, it doesn't matter what I send them they'll just want more and I've provided them all I can

  Business Response

  Date: 04/01/2025

  To Whom It May Concern,
  
  We write in response to ******************* recent consumer complaint regarding Refund Or Exchange Issues Issues (ID #*********. 
  
  On 02-24-2025* *** ******** FanDuel account was suspended for security concerns regarding inconsistent activity relating to deposit transactions.
  
  *** ******* contacted FanDuels **************** team regarding the suspension, which was escalated to the Accounts Security Team for further assistance. Due to the nature of the suspension* *** ******* was required to supply a series of verification documents to verify his identity.
  
  At our request* *** ******* provided us with some of the requested documentation on 03/27/2025. However, our accounts team requested additional information that he declined to provide. 
  
  As a result* *** ******** account has remained suspended and was notified of such in a follow-up email. 
  
  Unfortunately,  *** ******** case is still under security review and will remain suspended until the requested information is provided.  The case has since been closed, however, if he would like to reopen the case, he will simply have to reach out to customer service so that they may re-escalate a new case to our accounts team for review.
  
  We apologize for any delay and kindly request *** ********* cooperation so that our team may complete their review.

  Customer Answer

  Date: 04/07/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  The additional items that were requested are nearly impossible for me to obtain as I live in a very remote location and don't have a printer and those accounts are closed now and I can't access them.

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ****** *******
  
  
  
  
   
  

  Business Response

  Date: 05/23/2025

  To Whom It May Concern,
  
  We write in response to ******************* recent consumer complaint regarding Refund Or Exchange Issues Issues (ID #*********. 
  
  FanDuel's stance remains unchanged regarding this matter.  
  
  As a result* *** ******** account has remained suspended and was notified of such in a follow-up email. 
  
  Unfortunately, *** ******** case is still under security review and will remain suspended until the requested information is provided. The case has since been closed, however, if he would like to reopen the case, he will simply have to reach out to customer service so that they may re-escalate a new case to our accounts team for review.
  
  We apologize for any delay and kindly request *** ******** cooperation so that our team may complete their review.

  Customer Answer

  Date: 05/23/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  Yet again FanDuel closed my case without resolving this issue or even letting me know that they closed it. This after I sent them my bank statements that show ********** paying them back $540 which was the amount of the disputed charges yet they are still keeping the $370 that they took from my account, that's all I'm seeking in this matter is to have my money returned to me, they've been paid back in full already by the bank they don't need my money in addition

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ****** *******
  
  
  
  
   
  

• Initial Complaint

  Date:03/27/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I regret having to escalate this matter to the BBB, but FanDuel has a reputation for delaying and ignoring customers during support inquiries, often holding accounts for months when no other company does this. I sincerely apologize for my outburst to their customer service team over a stat correction dispute. It was not serious nor was it vulgar or violent, just a frustrated comment misinterpreted by their automated system.Currently, $370 remains inaccessible in my account due to a temporary suspension. Ive done everything requested in their email, answered all their questions, and reached out multiple times to resolve this, but FanDuels customer service refuses to provide any timeframe for when I can expect a response or account access, which I find indefensible. Other sports books typically address issues within 24 hours, yet FanDuel leaves me without answers. This lack of communication and their history of prolonged delays have forced me to seek outside help, and I hope for a prompt resolution.I would like to continue using their platform if possible. I understand now that the stat correction was correct and that it was not unfair.

  Business Response

  Date: 04/01/2025

  To Whom This May Concern,
  
  We write in response to *** ********* recent consumer complaint regarding ******** Services Issues ID #********.
  
  FanDuel monitors all accounts for inconsistent activity and as a result, on 03/27/2025, FanDuel had temporarily restricted *** ********* account due to some concerning comments she made with our Support team. 
  
  FanDuel takes Responsible Gaming very seriously. Therefore a standard review of the account was initiated and the account was temporarily restricted during the review. 
  
  
  On 03/28/2025, *** ******** was informed her account was to remain suspended for 3 additional months and she was notified of this. FanDuel then communicated with *** ******** on how to retrieve the remaining balance of her account. 
  
  As all information has been relayed to *** ********* FanDuel considers this matter resolved

• Initial Complaint

  Date:03/25/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  FanDuel has suspended my account with 239 dollars in it because they say they cant identify me. I have had this account for over 3 years with no problems. I have no way of accessing my money. I tried to talk to support and after a couple questions they ended chat

  Business Response

  Date: 04/01/2025

  To Whom It May Concern,
  
  We write in response to ************** recent consumer complaint regarding Advertising Issues (ID #*********.
  
  On 3/25/25, after chatting into Customer Support, *** **** started using offensive language to our staff. Our Customer Support team asked him to refrain from using profanity or offensive language, yet he chose to ignore that request and continued to do so by stating the following:
  Go **** ********** legal action coming, which warranted the suspension of his account for additional review.
  
  As part of our Terms and Conditions, *** **** agreed: You will not post any unlawful, obscene, abusive, defamatory, threatening or other offensive material on the Services. His account was escalated and reviewed by a Customer Support supervisor and reactivated on 3/26/25. 
  
  Moving forward, we ask that *** **** refrains from using any abusive, disrespecting or inappropriate language. Further violations will cause his account to undergo an account review and will be subject to further suspensions, either temporary or permanent. 
  
  FanDuel considers this matter resolved.