Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Gaming

FanDuel Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

This profile includes reviews for FanDuel Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FanDuel Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.08/5 stars

    Average of 282 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDiana C

      Date: 01/17/2025

      1 star
      On 1/14/25 my account was suspended. On day 4 of being suspended and I have not received an email about why my account has been suspended and of course the suspension came after I won money and made a withdraw. I have tried to reach someone and nothing. All I keep getting back is a response that someone will reach out. I was sent an automated message indicating it takes ***** hrs and still crickets. This is very unprofessional and unethical of fanduel to withhold winnings and not resolve the issue with customers in a timely manner. Everytime I win big money and try to withdraw there is an issue. Fanduel is a scam when you win money Fanduel suspends your account. This is the third time in 6months that this happens and it always happens when I try to withdraw big winnings. My account doesnt get suspended when the money is just sitting with fanduel.
    • Review fromTom P

      Date: 01/14/2025

      1 star
      Absolute garbage rigged scam. Lost thousands and thousands over the span of 2 years and NEVER hit a single jackpot!! Someone should sue the fk out of FanDuel.
    • Review fromDeMareo J

      Date: 01/12/2025

      1 star
      So I won a couple bucks on FanDuel and wanted to cash out some of it. I chose ****** to withdrawal. So this was on December 25, 2024. I contacted FanDuel on 5 January and told them I never received my withdrawal. They gave me a transaction number to contact ******. I contacted ****** and they told me that FanDuel sent that transaction to the wrong email I contacted FanDuel again they told me that I have to get with ****** to figure out where the money was at because they did what they were supposed to do. I highly suggest not using FanDuel because if they make a mistake, they will not correct you. I cant get anyone on the phone. Every thing is done by email and.
    • Review fromScott K

      Date: 01/12/2025

      1 star
      I would shut this book down. There is no way to contact customer service. They're crooks
    • Review fromTim E

      Date: 12/30/2024

      1 star
      I can't leave zero stars so I guess it's one o customer service stay away from the fansduelsportsnetwork it ***** if time they rip you off and you can't cancel your subscription. I've been trying for three days to cancel to no avail it was supposed to be ***** for two days and now there try to charge me ***** a month
    • Review fromBobbi F

      Date: 12/29/2024

      1 star
      By far the worst customer service I’ve ever experienced!! They fill your head with false promises and then send you extremely long-winded emails with their petty rules leaving you no choice but to wait the ridiculous long lead times before you can get your money back. RUN FAR FROM THIS COMPANY!
    • Review fromMitchel L

      Date: 12/28/2024

      1 star
      They are scammers they have featured games in there slots where u have to pay to play and they have a no *** at all i was playing a slot and got a featured bonus and it proceeded to just end immediately without a single cent in winnings never seen anything like it in my life
    • Review fromRob H

      Date: 12/25/2024

      1 star
      Dont play fanduel Faceoff. I have played the tournaments and noticed out of the top 5, 3 all have similar usernames, they are mrensing1017, mrensing127, and jrensing909. If you tell fanduel they do nothing about it. How many other usernames is this person using? Those are the only 3 I can see.
    • Review fromAnthony L

      Date: 12/20/2024

      1 star
      Fan duel took an unauthorized $75.00 from my bank account. They admitted to me and I have the email to prove that the transaction never showed up on my fan duel account. I send proof of it being taken out my bank account. They told me they will get back with me in 24-72 hours which has passed. They have stop answering me emails and I get no response from them. They suspended my account with them which I had a wager bet which I believed I won on it but will never know because my account was suspended!! Anthony Lindsay
    • Review fromChan H

      Date: 12/16/2024

      1 star
      Horrible scammer I won 1200 on a game and the game changed up and paid out only ***** call them on this and its considered fair fraud. Stay clear of fanduel

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.