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Business Profile

Online Publications

World Biographical Encyclopedia

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 70 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently became aware that a very detailed profile of me appears on the Prabook website without my permission. Not only are there several inaccuracies, but also this information should not be shared publicly. I would like my profile removed completely from this database.

    Business Response

    Date: 09/15/2022

    The requested information ******************************************************** has been removed.

    Customer Answer

    Date: 09/16/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***********************************



     

  • Initial Complaint

    Date:08/29/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found a profile for myself on PraBook,com that lists names of family members in addition to places I have worked. I did not provide this information and I do not want it shared.

    Business Response

    Date: 09/15/2022

    The requested information ************************************************* *** **** ********

  • Initial Complaint

    Date:08/12/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 11, 2022, I discovered personal information about me found on a Prabook.com website. I have no idea where this information was obtained. The site gives you an option to edit your profile, in order to remove some highly sensitive information and/or correct or update the information. In order to do so, it requires you to register and create an account. I did that. However, it still does not allow me to edit my profile. They do not provide customer service to aid with this, nor is there a phone number to contact them. With additional research, I've found that this website is not very reputable. Because of the difficulty I've encountered to edit my profile, I've since elected to reach out to Prabook.com (email: [email protected]) to let them know of my difficulty and to request that my profile be deleted completely from their website. Today, it is still available for view without my permission. I am still unable to delete, change or correct the information and my login credentials still do not work. How do I get my entire profile deleted from this site? I would like that very much. Thank you.

    Business Response

    Date: 08/25/2022


    The requested information *************************************************** *** **** ********

    Customer Answer

    Date: 08/26/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***************************



     

  • Initial Complaint

    Date:08/11/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The website prabook has made public on the web personal information which I did not give them permission to publish. I would like my profile deleted.

    Business Response

    Date: 08/25/2022


    The requested information ******************************************************** has been removed.

  • Initial Complaint

    Date:08/09/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********** published personal information about me that can lead to repeated identity theft. I would like the page to be removed from prabook immediately and any other websites managed by Hosting Solutions. I would also request any *********** search result for my name be removed from any search engine.

    Business Response

    Date: 08/10/2022

    The requested information **************************************************** has been removed.
    Prabook team has requested Search providers to delete cashed URLs in Search results. 
    Please note that this process depends on Search providers and may take some time.
    Please accept our sincere apologies for the inconvenience.

  • Initial Complaint

    Date:08/08/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found information about me on Prabook when I did a ****** search. Please remove my profile/information from your database for ******************************* *******.

    Business Response

    Date: 08/10/2022

    The requested information ****************************************************** has been removed.

  • Initial Complaint

    Date:08/02/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To my surprise, I typed my name and Prabook has my personal information on their site I am filing a complaint as I could not remove my personal information even after registering as a user on the site. Apparently, it is a practice that the site is doing without obtaining any permission to publish people's personal information. I want them to permanently remove my personal information from their database.Thanks *****************************

    Business Response

    Date: 08/10/2022

    The requested information ********************************************** has been removed.

  • Initial Complaint

    Date:08/01/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was horrified to see all my personal information appear in a simple ****** search of my name-ripe for identity theft. I did NOT authorize this! I am horrified that this company is facilitating identity theft by publishing my personal information. I have not authorized this company to have my i formation, much less to publish it. I am extremely concerned and want it taken down now. I have recently moved (and have given you my current address), but I lived at the address they publish until May 2022. All other information that they have published is violative of my privacy.

    Business Response

    Date: 08/10/2022

    Could you please send us a link to the information to be removed?

    Customer Answer

    Date: 08/10/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

    They are requiring a link to this:  ************************************************

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***********************




     

    Business Response

    Date: 08/25/2022


    The requested information ************************************************** *** **** ********

  • Initial Complaint

    Date:07/25/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never authorized World Biographical Encyclopedia (Prabook) to publish any information about me; nor have I ever opened a WBE/Prabook account. Yet they have made available publicly identifying details about me, including date and place of birth, mother's maiden name, and date of marriage to my spouse-all of which could be used for identity theft. This appears to be an extremely irresponsible organization, as evident from multiple BBB complaints. WBE/Prabook does not respond to requests from individuals to remove our information, which we have never provided nor offered or authorized for publication!

    Business Response

    Date: 07/28/2022

    The requested informatio* ********************************************************* has been removed.

  • Initial Complaint

    Date:07/20/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Prabook or World Biographical Encyclopedia has published personal information online about me that has lead to identity theft and i need them to remove it.

    Business Response

    Date: 07/28/2022

    Could you please send us a link to the information to be removed?

    Customer Answer

    Date: 07/28/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

     

    The company (PRABOOK) responded to the BBB asking for the links that we are requesting to be removed. I therefore provide those links below. Please note, this personal information appears in a simple ****** search of my name. This is personal information that should not be made public.  See below for the links that needs to be removed. I do not want my biographical information made public.

     

    Here are the links to be removed.

    ******************* *** ****************
    *********************************************



     

     

     

     

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    *************




     

    Business Response

    Date: 08/10/2022

    The requested information ********************************************* has been removed.

    Customer Answer

    Date: 08/10/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *************



     

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