Reviews
This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 679 Customer Reviews
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Review fromCourtney C
Date: 09/03/2024
5 starsLove the designs and the quality of the products. Shipping was quick. AM will have a customer for life.Review fromRaymundo G
Date: 09/02/2024
4 starsRaymundo G
Date: 09/02/2024
Good quality and good items only problem is just not enough selection
Adore Me, Inc.
Date: 09/08/2024
Hi ********,
Were always glad to hear from shoppersthanks for the review!We bring back many popular styles & drop a brand-new collection on the first of every month. (Tip: Add an event on your calendar so you can be the first to shop them first!) In the meantime, well pass your feedback to the team.
Youll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
Best,
Adore Me.Review fromPaola S
Date: 09/01/2024
5 starsPaola S
Date: 09/01/2024
Ive had adore me for about 5 years and Ive ordered several times, the bras are so cute and I love that they come with the matching *****. Its pretty easy to skip the month I just out a reminder on my phone so I do it before the 5th because Ive forgotten before but its not a big deal because I just have the store credit to shop whenever! Their customer service is great and I get my items fastAdore Me, Inc.
Date: 09/07/2024
Hi *****,
Thanks for the review!
We are delighted to hear you had a great experience with us after all this time using the VIP membership.
Hope we can impress you again and again.
Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Best,
Adore MeReview fromBlanca A
Date: 09/01/2024
5 starsBlanca A
Date: 09/01/2024
I love every product I have purchased and have never had any issues with returns or customer service. Im on VIP program and AM makes it so easy to opt out before getting charged, so its not like they are just taking your money. I get text and email alerts in advance to remind me of whats going to happen. Dont go by those reviews who have stated different, this company is great! I absolutely love their products and my BF has no complaints either ??Adore Me, Inc.
Date: 09/07/2024
Hello ******,
Thanks for taking the time to review us!
So happy to hear that you've enjoyed the Adore Me experience as a VIP member so far. We're always improving our services so they can adapt to every occurrence.
We work hard to meet customer expectations and were thrilled to hear that we hit the **** for you.
Looking forward to impressing you again and dont forget that were always here if you need us!
Best
Adore MeReview fromJenniffer E
Date: 09/01/2024
1 starJenniffer E
Date: 09/01/2024
They wont let me cancel the membership. They will only let me pause it so I keep randomly getting charged.Adore Me, Inc.
Date: 09/07/2024
Thank you for your review!
We are sorry that you haven't been able to cancel your membership.
We always wish to ensure a great customer experience and minimize any discomfort as much as possible.
Even so, just like any other company, we do this by following certain internal policies that have been put in place to efficiently help our customers.
After taking a look into your account to gain some further insight into how we may assist you at this time, we could see that you already canceled your membership and have already been contacted by our customer care representatives and you were provided with a resolution for your concerns.Remember that t's not necessary to subscribe to our membership so you can make a purchase on our website. Although we have the option of a VIP and Elite membership you may order as a Pay as You Go customer.
If there is anything else that we can assist you with at this time, please let us know by email at *******************************.
Our customer service is available to assist you with any issues you may have.
Best wishes, Adore MeReview fromEsther A
Date: 09/01/2024
5 starsEsther A
Date: 09/01/2024
Items are always well made and fit properly, everything from **** to practical. Shipping is usually fast, with items received in less than a week.Adore Me, Inc.
Date: 09/07/2024
Hi ******,
Were always glad to hear from shoppersthanks for the review!
Did you know we launch a new collection during the first week of each month?
Youll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
Best,
Adore Me.Review fromStefanie L
Date: 09/01/2024
1 starStefanie L
Date: 09/01/2024
I made a large order in which they gave me an anticipated shipping date however once the payment went through the shipping date changed to unknown. For 2 weeks I tried to get updates to see when I would get the items that I payed for however their customer service was very dismissive and unhelpful. Once the items eventually arrived I tried to cancel my account and they said due to "legal issues" they won't cancel it. Their items are nothing special that couldn't be found at many other stores, definitely not worth the ****** of putting up with their unprofessional company.Adore Me, Inc.
Date: 09/07/2024
Hello ********,
Thank you so much for your appreciation.Your opinion allows us to find out the truth about our products directly from the source that matters the most, our customers. Our goal is to provide you with dazzling lingerie that makes you feel adorable all day and night and we are happy to hear you loved your new set.
We deeply apologize for the extended processing issue presented with your last order.
We usually ship out orders within 1-2 business days. However, during that time we had a ***** in demand that's why we work to ship out your order ASAP. We appreciate your patience during that time. We see that your order was delivered correctly.
Concerning to your account cancelation, we're sorry to hear about your experience!
We always wish to ensure a great customer experience and minimize any discomfort as much as possible. Even so, just like any other company, we do this by following certain internal policies that have been put in place to efficiently help our customers.
Kindly email us at ******************************* with more details so we can look into it and help.
Thank you for shopping with us.
Kind regards,Review fromJessica L
Date: 09/01/2024
4 starsJessica L
Date: 09/01/2024
Love the styles and the price. Love the quality. Ive been purchasing from them for years. My only complaint is with shipping. For at least the past year after every purchase I have received a message that shipping is taking longer than anticipated. Perhaps you need to set more reasonable expectations than constantly apologizing for failing to meet them.Adore Me, Inc.
Date: 09/07/2024
Thank you for taking the time to review us!
We always appreciate customers who let us know when things arent right and at this time, we can only apologize that we were not able to assist you immediately.
We do understand your inconvenience. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for. However, please note that we only provide an estimated delivery date for orders.
Even though we do our best to ensure that we provide 1-2 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.
Best regards,
Adore Me *******************************Review fromYI MING C
Date: 09/01/2024
4 starsYI MING C
Date: 09/01/2024
The product is great and the service is great. In terms of price, I hope there will always be buy-one-get-one-free discounts.Adore Me, Inc.
Date: 09/07/2024
Hi **,
Thanks for the review!
Were happy to hear you had a great experience with us and are enjoying of our promotions.We'll make sure to notify you once a BOGO offer is launched.
Hope we can impress you again and again!
Best,
Adore Me.Review fromVlora A
Date: 08/29/2024
1 starVlora A
Date: 08/29/2024
I ordered $200 worth of items, but the package never came because the shipping was messed up, a week after I was supposed to return the package, I received an email saying my return had been resolved and was charged a restocking fee and will be returned $150.00. I will never ever buy anything from this company if its the last company or earth.Adore Me, Inc.
Date: 09/07/2024
Thank you for letting us know, we will definitely take this under advisement!
We deeply apologize for the inconvenience this unfortunate occurrence may have caused.
This is an unexpected situation. Not to worry, we will take into consideration your complaint and forward it to the management team to take measures we can adopt to prevent any issue of this nature in subsequent times.Unfortunately, we are unable to identify your account through this application.
We would be more than happy to further assist, therefore, can you please elaborate on your concern further by email or phone and provide more details so that we can be able to help you regarding this matter.
Please email us at ******************************* so our **************** agents can see what the hold-up is and what's the best solution for this.
You can also reach us at***************** Monday - Sunday 8:30 AM - 8:30 PM EST where our **************** agents will be delighted to help you as fast as possible.
We apologize for not being able to assist you immediately.
We look forward to hearing from you.Adore Me, Inc.
Date: 09/07/2024
Thank you for letting us know, we will definitely take this under advisement!
We deeply apologize for the inconvenience this unfortunate occurrence may have caused.
This is an unexpected situation. Not to worry, we will take into consideration your complaint and forward it to the management team to take measures we can adopt to prevent any issue of this nature in subsequent times.Unfortunately, we are unable to identify your account through this application.
We would be more than happy to further assist, therefore, can you please elaborate on your concern further by email or phone and provide more details so that we can be able to help you regarding this matter.
Please email us at ******************************* so our **************** agents can see what the hold-up is and what's the best solution for this.
You can also reach us at***************** Monday - Sunday 8:30 AM - 8:30 PM EST where our **************** agents will be delighted to help you as fast as possible.
We apologize for not being able to assist you immediately.
We look forward to hearing from you.
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