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Business Profile

Online Retailer

Paint by Numbers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

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Review Details

  • Cyndee S

    Date: 12/18/2024

    Offer was buy 2 get one free. I was NOT GIVEN THAT OPTION. ORDER HAS NEVER BEEN RECEIVED. NOR WILL ANYONE ANSWER ME ON THE PROGRESS OF THE ORDER

  • Michelle Y

    Date: 01/04/2024

    The website's functionality appears to be flawed, as it allows for the upload of multiple images without clear guidance on the need for separate packages. This has led to confusion and a negative experience on my end.I have made multiple attempts to contact their customer service department for assistance, only to be met with silence and unresponsiveness. This lack of communication and failure to fulfill my order is unacceptable and reflects poorly on your company's reputation.I trusted BestPaintbyNumbers to provide a reliable and satisfactory service, but I have been sorely disappointed. I will not be using your services again and will advise others to exercise caution when considering doing so.

  • Gayle L

    Date: 12/04/2023

    I ordered a framed product for ~$40 on Nov 10, 2022 but never received it. Contact information does not work and yielded no results. I think this company is fraudulent.***** S

  • Silvia S

    Date: 04/28/2023

    This company is fraudulent - they stole the images of two of my father's paintings to sell on their website. Please do not support them.

  • Dana H.

    Date: 01/19/2023

    Dont order from this company, they dont provide customer support. I purchased a canvas and paints for my daughter for her birthday. A couple of her paints dried up so I contacted them to ask if I could order and pay for new paint and they said I would have to make an additional purchase. I responded asking what do you mean, do I need to purchase the canvas over again to and have her start over or can I just buy a whole new set of paints? They havent gotten back to me and Ive sent 5 emails in a month. They have no phone number to call on their website so all you can do is email and hope that somebody responds. I have no idea why they get good reviews on their website they must only pick the positive reviews to add to their website. Im so mad and disappointed and my daughters project remains on hold and she cant finish it.

  • Donald H

    Date: 01/06/2023

    I made an order to do 2 dogs ,they took my $84.93 on November 19th 2022 ,it's Jan 5 ***** ,still no picture

  • Albert V

    Date: 12/19/2022

    Paid for expedited shipping. They've answered an email but gave a tracking number that yields no tracking information. I'm wondering if their game is to make you wait long enough not to be able to request a refund. Wish I had seen this list of horrible reviews before I had ordered. Trying to get a partial refund now.

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