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Business Profile

Photographer

Playground USA Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photographer.

Complaints

Customer Complaints Summary

  • 28 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted my daughter in the Bidiboo contest. Family and friends put ******** for my daughter for some votes. My daughter wont the $150 and we have not received any money. I want my money back that we and friends and family have submitted! Someone needs to do something about these scammers.

  • Initial Complaint

    Date:07/24/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid over $1000 hoping to get a jackpot for my son and had to upload documents I should have had too. I want my full refund plus the $700 my son should have won

  • Initial Complaint

    Date:07/21/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This was supposed to be a contest with prizes.This company runs a fraudulent contest that asks for extremely personal and sensitive information to claim any prizes.This was not disclosed to me as my credit card was used to buy votes on 2 separate occasions.The contest is a rigged contest that allows shell bids on higher prize amounts so that only smaller amounts can be won.No disclosure was given to me about buying votes and claiming winning prizes as this was my grandson and was set up by my daughter.Site allowed guests to sign up and pay money to buy votes for a contest with no disclosure about to voters about how participants claim prize.I was charged $24.99 and $189.99. For votes and want money given back as this contest is a rigged and fraudulent contest and is collecting personal information on underage kids and borders on criminal.

    Customer Answer

    Date: 08/14/2023

    Better Business Bureau:

    At this time, I have not been contacted by Playground USA Inc. regarding complaint ID ********.

    Sincerely,

    *************************

  • Initial Complaint

    Date:06/13/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid $30 just to find out it was a scam I want my money back. It was paid on 6/23.

  • Initial Complaint

    Date:04/25/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put my baby in this competition and it turns out to be a scam . My family and friends have put so much money into voting for my baby and so have I , this makes no ********* want all my money back . They ask for too much Personal info at the end to claim the prize which sounds fishes to me . Why would you need a picture of the child ssc or birth certificate to claim a prize smh . Something t needs to be done about this because they are just taking people money and trying to get personal information out of you m

    Customer Answer

    Date: 05/19/2023

    Better Business Bureau:

    At this time, I have not been contacted by Playground USA Inc. regarding complaint ID ********.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:03/30/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bidiboo / Playground USA *** or whatever they want to call themselves is a scam. They are trying to steal $6,219.82 from me for votes on a baby contest. No one would ever pay $6k for "votes" for a contest. I never authorized payment to this company. When my credit card company flagged the 8 charges of $359.99 through Paypal on 2/16/23, this company then tried another 3 charges of $359.99 through another bank I had linked in Paypal. This is on top of the $2,259.93 they already tried to take prior to 2/16/23. They are not located in ********. There is no phone number for them you can call. The only way you have to try and contact them is through a ********************************************* email address. When you email them they give you some excuse that everything is valid and they wont pay you. There are hundreds of reports of this being a scam. They also want your personal information and child's information. No legit company that isn't fraud would require this type of information.

    Customer Answer

    Date: 04/24/2023

    Better Business Bureau:

    At this time, I have not been contacted by Playground USA Inc. regarding complaint ID ********.

    Sincerely,

    *************************

  • Initial Complaint

    Date:03/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Parents are on this site believing they have a chance for your child to win a contest. Then, about the only way you can win is buy and buy and buy more votes. For some strange reason the one person wins every time and then people are out of lots of money. At the end they want you to give personal information... that's the only way they will let you have the money if you win...I want my full amount of money back. It's really a rip off and parents are losing so much. Going to speak to a lawyer this week about this site and see what is really going on. Please be cautious if using this site...

  • Initial Complaint

    Date:03/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On **** enter my Grandson in bidiboo photo competition by Playground **** he won! They gave him **** extra votes and suppose to be $500 putting back on my PayPal. After filling out email address and PayPal information They wanted me to send in personal information from me and my 4 yr old grandson. I refused! They have no telephone service They said and to contact by email or messenger. Did both several times only to get generic response. This is a scam, they are out of NY and ******. Reported to fb and Instagram because they are on both!!!

  • Initial Complaint

    Date:02/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered my child in the cutest baby contest. On the last day of the contest we bought a package deal of votes for $99. My son placed second in the state and 21st in the world. Im was so excited. He was to receive a $300 reward. When i hit the link to claim the reward it is telling me that i have to submit my driver license or my social as well as my sons birth certificate in order to receive the prize. This is a complete scam. They should not need my license and social to redeem a prize. I want my money back that was spent on this contest. My husband and i spent over $200 on this contest for our son and other children only to find out that they need every piece of information in order to steal identity. Not happening. I want my money back.

    Customer Answer

    Date: 02/27/2023

    Better Business Bureau:

    At this time, I have not been contacted by Playground USA Inc. regarding complaint ID ********.

    Sincerely,

    *******************

  • Initial Complaint

    Date:12/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid about $30.00 for votes in a contest for children. Only to find out this website is a scam. They want you to claim your childs prize money with there birth certificate and that is illegal to ask for. Also they store your card information on the website with no way to remove it. Also the charge on your card is from a different sub company under there company. The scam company is ****** **** ****** *****. I got charged for ******* (a website I never used).

    Customer Answer

    Date: 01/23/2023

    Better Business Bureau:

    At this time, I have not been contacted by Playground USA Inc. regarding complaint ID ********.

    Sincerely,

    *************************

Playground USA Inc. is NOT a BBB Accredited Business.

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