Professional Organization
The Worldwide Women’s AssociationThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 262 total complaints in the last 3 years.
- 125 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/15/2023
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
THE WOMEN'S NETWORK has been taking money from my account monthly without authorisation . I have not subscribed to them and I have not received any email or receipt for the funds they are withdrawing .This is fraudulent . I have tried emailing and calling and I have tried stoping this with my bank.I will now have to go the fraud **** and seek action.This organisation is a scam !!Business Response
Date: 11/15/2023
Hello *** **********; - thank you for reaching out. You are not a member of our organization and we have not billed your account. You are likely a member of another professional organization/society/association.Initial Complaint
Date:11/15/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My account was charged without my consent today $499 This is teh second time and i cancekled that card and notified my bank that it is fraud font understand how they have my new card number as i have nopt givin it to anyone. I have contacted customer service and it goes to an automated line. i want my name, account and card removed right away and for someone tyo contact me via phone. ************ this buisness is a scam.Business Response
Date: 11/15/2023
Hello *** ***** - thank you for reaching out. You are not a member of our organization and we have not billed your account. You are likely a member of another professional organization/society/association.Initial Complaint
Date:11/13/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
11-3-23 or thereabouts was contacted based on a request for information. At that phone call decided to apply for membership. After information was given, I realized that I felt pressured to join and chose to cancel. They told me I would have to accept the charge. I told them I would call back and checked for complaints. On the BBB website there were several recent complaints regarding disputed charges. At that time I called back to cancel. The person said that I wouldn't be charged. When I got the request to accept the charge I declined it and spoke to the card fraud line to explain the declination. 11-9-23 - days later the charge was charged again and this time it went through. I disputed the charge with the card company to get it removed, as I had cancelled the application to the membership - as I chose NOT to become a member.Business Response
Date: 11/13/2023
Hello *** ********** thank you for reaching out and were sorry to hear about your concern. Per the BBBs complaint acceptance practices (********************************************************************************************************)it is customary to make a good faith attempt to contact us first to resolve any issue you may have. To date, we have not received any support request or inquiry from you regarding your concern. Our support team hours of operation are Monday through Friday 9am 6pm EST, Monday through Friday. We respond to most inquiries within a few hours if contacted during normal business hours before 4pm EST, and within 1 day if contacted after. We encourage you to please contact our team via email at ************************************* the meantime, to expedite a resolution, weve created a support ticket for you and a member of our team will be reaching out shortly. We look forward to serving your membership needs and resolving your complaint in an expedient and satisfactory manner.Initial Complaint
Date:11/07/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They charged my account 499 without being authorized after calling to become a member and paid 250 initially. They fraudulent I'm their intentions.Business Response
Date: 11/08/2023
Hello ************ thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry. If you need any further support feel free to respond to the ticket via email.Initial Complaint
Date:11/07/2023
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I joined for $99 in Sept '23.Their website now doesn't work and I was charged $499.95 out of the blue for no reason. Thankfully my bank declined this ridiculous charge for NOTHING. I find it unscrupulous that you would TARGET women, charge them $499.95 without warning (I'm not the only person you've done this to). This is clearly NOT the first time you've done this & you're being reported. I called the number on your ********* emailed support. I expect a full refund of the $99. I had to cancel my bank card & get a new one. Who's reimbursing me for this inconvenience.Business Response
Date: 11/07/2023
Hello ****************** ****** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry. If you need any further support feel free to respond to the ticket via email.Business Response
Date: 11/09/2023
Dear ***************************** ******,
Thank you for contacting us. We have processed the cancellation of your membership. Please allow 2-4 business days for the refund of $99.00 USD to post to your account ending in *****
Here at the Worldwide Women's Association, we are constantly seeking out ways to improve our organization. We want to make sure that all of our members receive exemplary attention and care. We are saddened to hear that you have chosen to discontinue using our services. Member satisfaction and experience is our main priority, and it would be beneficial to know the reason behind your cancellation request so we could better serve our members in the future. We greatly appreciate any feedback that you have to offer, and we wish you continued success in your future endeavors.
If you have any questions or concerns please do not hesitate to contact us by simply replying to this email. We look forward to hearing back from you!
Our hours of operation are Monday through Friday, 9:00am - 6:00pm EST. While response times may vary depending on the complexity of the request, we strive to reply within 4 hours if contacted before 4pm EST, and within 1 business day for all other inquires.
Thank you,
Finance Department
The Worldwide Women's Association
************** * **********************************
**********************************Initial Complaint
Date:11/07/2023
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I joined an organization called ********************* of ************ Women who fraudulently withdrew more than $500 from my account. Since then their sister company, The Worldwide Women's Association, has been withdrawing money from my account and have never had any dealings with them or authorized them to take money from my account. They clearly are just another front for this fraudulent organization. Today they charged my account $44.95. I have never received services from The Worldwide Women's Association and there is literally no way to contact them to make these withdrawals stop. I want a refund and I want them to stop stealing money from my accounts.Business Response
Date: 11/07/2023
Hello *** ******* - thank you for reaching out. You are not a member of our organization and we have not billed your account. You are likely a member of another professional organization/society/association.Initial Complaint
Date:11/06/2023
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I signed up for the membership in August for $149 since I own a small LLC and thought it'd help with networking and marketing. I never heard back after payment was processed and my bio was sent via email to their membership team. Today I saw that my card was charged for an unauthorized amount of $499 and when I called their membership support number, they said they put in a service ticket that would lead to a call back. Instead I received an email stating the funds were for their marketing service that I was not made aware of nor did I approve of. When I called them back the number it had an automated voice stated the number was no longer in service. I tried the second number listed to the same results. My bank was able to obtain refunds for both charges. 0/10 DO NOT RECOMMEND WWA!Business Response
Date: 11/06/2023
Hello ********************** thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry. If you need any further support feel free to respond to the ticket via email.Initial Complaint
Date:11/06/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They charged my card 499 without me authorizing it after initially paying 250. I think on my first complained mix them up. It is worldwide women organization **********Business Response
Date: 11/06/2023
Hello ************ thank you for reaching out and were sorry to hear about your concern. Ive checked in our system and it looks like our support team already provided a resolution to your inquiry. If you need any further support feel free to respond to the ticket via email.
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