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Business Profile

Property Management

The Sabet Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for The Sabet Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Sabet Group has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Sabet Group/Management (*********************************************************************************) fails to return former tenant phone calls and emails regarding the repayment of security deposits. Their deceitful business practices are not only effecting myself, but multiple former tenants in their units as displayed in numerous ****** and Yelp reviews.

    • Initial Complaint

      Date:06/28/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Two friends and I submitted a deposit for an apartment managed by Sabet Group that we hoped to live in. We never backed out of the deal and never received follow up paperwork to determine eligibility, yet Sabet Group collected the deposit then ceased all communication. We still have not heard from any Sabet representative despite reaching out numerous times to have our deposit returned. Through the broker we worked with we discovered the apartment is now being rented to another group, who I assume also submitted a deposit for the same amount.

      Customer Answer

      Date: 07/23/2023

      Better Business Bureau:

      At this time, I have not been contacted by The Sabet Group regarding complaint ID ********.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:08/17/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to request the Better Business Bureau's assistance in obtaining the return of our security deposit. I am authorized to file this complaint on behalf of all of the tenants in the apartment.Together with three roommates, I signed a one year lease and was a tenant at *****************************. The lease ran for the period from August 3, 2021 through July 31, 2022. When the lease was signed we provided the landlord with, among other things, the first months rent ($5,995.00) and a security deposit ($5,995.00). At the end of the lease term, one of the roommatesI and three other people negotiated and signed a new lease (not a renewal) with the landlord and the other three roommates moved out. As of August 16, 2022, the security deposit has not been returned (the law requires the security deposit be returned within 14 days of surrender) and the landlord has informed one of the roommates that it has not even cut a check. We have been in contact with the landlord and were advised that there is allegedly $700 in damage to the apartment. The landlord never provided an itemized "receipt" describing this damage and its cost to repair. Moreover, the landlord has admitted that there was no inspection of the premises at the end of the lease term yet the landlord claims he has photographs of this "damage". This is patently false as one of the original roommates has continued as a tenant (and notes no damage) and no one from the landlord has been in the apartment. Regardless, there is absolutely no damage. At this point, we are filing this complaint because of the runaround, the lies, and Mr. Sabet's refusal to speak to us about the situation. We view this as a land grab and attempt to intimidate us. I have redacted names to protect the privacy of my roommates.

    • Initial Complaint

      Date:08/04/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am seeking payment of $1,581 from this business for return of our apartment's security deposit at ******************************************************. On April 1, 2022, I was alerted by one of my roommates that we had a bug infestation of some kind because she was covered in bites all over her arms, legs, neck, etc. I informed the landlord who sent out an exterminator. The exterminator determined that we had RAT MITES and that extermination alone would not solve the problem as the landlord would need to get rid of the rats in the walls of the building as well. After a week, the bites and infestation continued at no delayed pace. The landlord sent an exterminator again even though I told him just spraying for bugs would not solve the issue as the first exterminator indicated. After 3 weeks of this, the apartment was deemed uninhabitable. We were continuing to get bites and had no choice but to evacuate the unit (which we did in hazmat suits to avoid any further bites as we were carrying everything out). Our lease was set to end May 30, 2022, however, we evacuated the apartment on April 30, 2022 due to its uninhabitable state. The landlord himself, Leor Sabet, even texted me on April 25th, 2022 to ask if we had evacuated the apartment permanently yet (screenshot attached). After evacuating, the landlord now refuses to pay the security deposit back since we moved out a month early even though he was fully aware that we were doing this due to uninhabitable/unhealthy conditions and was in communication with us throughout the entire process. We would have never moved out early if we had the choice. In addition, even given the circumstances, we left the apartment immaculate. We cleaned everything, spackled any holes and sanded them as well. He is not keeping the security deposit due to any damage or harm to the apartment.

      Customer Answer

      Date: 08/10/2022

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. 

      The business, Sabet Group, contacted me directly and we have come to an appropriate resolution. Therefore, please remove my complaint.


      Sincerely,

      ***********************



       


    The Sabet Group is NOT a BBB Accredited Business.

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