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Business Profile

Radiology

Lenox Hill Radiology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Radiology.

Reviews

This profile includes reviews for Lenox Hill Radiology's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lenox Hill Radiology has 81 locations, listed below.

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    Customer Review Ratings

    1.21/5 stars

    Average of 24 Customer Reviews

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    Review Details

    • Review fromFirst L

      Date: 05/22/2023

      1 star
      This provider prefers white customers. They simply do not believe that non-white customers would pay the balance after providing the service. They also think non-white customers do not deserve their services, so they scrutinize carefully the referring doctors and the non-white patients who are referred for any service.The company has zero tolerance for complaints. They mean it. If anybody files a complaint against them with government, they will know and they will promptly blacklist the patient. The patient blacklist is used widely through ****** and ****** to deny service for "problem patients."Like doctors, facilities like *** have the right to deny service to anybody for any reason, legally. It is what it is. The best way to deal with *** is: to ask your doctor if you can get the ordered service at another provider. Some doctors agree, some don't. But its worth asking. I am trying to get a service at ***, because my doctor refused to send me to another location.. they may send me home again like they did in the past or they can try to deliberately hurt me if they provide the service, so there's a risk. That's why I am posting this anonymously.
    • Review fromRobin A.

      Date: 02/04/2023

      2 stars

      Robin A.

      Date: 02/04/2023

      I've been going to various *** locations for years. Used to be spectacular. But in the past year, the whole operation has gone way downhill. It's nearly impossible to get someone on the phone (you'll wait at least a half-hour); they refer you to their patient portal, which DOES NOT WORK. Staff try very hard but are increasingly disorganized.

      Lenox Hill Radiology

      Date: 02/10/2023

      I reached out to *********************** and she shared details regarding her experience. She was given my contact information for any assistance she may need for future imaging services.
    • Review fromLinda V

      Date: 12/30/2022

      1 star
      A mess! I made an appointment a month ago. They confirm 5 times by email. They called the day before to cancel, I told them I will never reschedule and that I have received from the state a certified letter!, to schedule this appointment. Its for my breast ( cancer?). They called me in less than 5 minutes, they just told us we will have a tech tomorrow, keep your appointment! ( The first time she told me we will not have a tech for 3 weeks). Crazy! I went to my scheduled appointment the next day, sorry we have no tech.
    • Review fromDoreen L

      Date: 09/09/2022

      5 stars
      I took mammogram on September 6th and tech was wonderful as was receptionists up front. Thank you **************

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