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Business Profile

Retail Shoes

Jack Schwartz Shoes, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromTimothy H

    Date: 02/28/2024

    1 star
    I have been buying from Lugz for years. Something went wrong and my order was never packed. All I wanted was my order shipped. They had my money and the product. Instead they sent me refund and no explanation. The refund was issued through PayPal. I paid with a credit card and do not feel I should have to set up a PayPal account to accept a refund. I do not understand this type of customer service. This has been a horrible experience.
  • Review fromRonald G

    Date: 01/26/2023

    1 star
    The customer service is a farce tried calling to all four numbers and about 7 email's with no relief.sent package back and still after a month and a half no response or refund I will never use this company again

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