Business Profile
Veneers
Pop On VeneersThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
3.17/5 stars
Average of 327 Customer Reviews
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Review fromPaul R
Date: 05/26/2023
5 starsPaul R
Date: 05/26/2023
Pop on Veneers did everything they agreed to and more. While I had to have 2 remakes, they cheerfully did so plus sent me another impression kit as I screwed one up. My veneers look great (10 stars) feel comfortable (8 stars),. I wholeheartedly recommend these veneers. It certainly beats the thousands of dollars for other optionsPop On Veneers
Date: 05/29/2023
Wonderful to hear, ***** Glad to hear that your veneers look and feel great and that our customer service team was there for you to make any adjustment to make you feel 100% confident in your Pop On Veneers! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!Review fromThomasina G
Date: 05/26/2023
5 starsThomasina G
Date: 05/26/2023
The first time they almost broke IMMEDIATELY I had to use adhesive teeth bonder but this time I am definitely happy and pleased they feel so much more sturdier I can talk without that funny lisp and I also can eat lite snacks like grapes and chipsPop On Veneers
Date: 05/29/2023
Thank you so much for your review, Thomasina! We are glad to hear you love your new smile and our customer service team was there for you to make any adjustment to make you feel 100% confident in your Pop On Veneers! Welcome to the Pop On Family! Thank you for choosing Pop On Veneers! Enjoy celebrating your new smile!Review fromJenimy W
Date: 05/22/2023
5 starsJenimy W
Date: 05/22/2023
These folks were great. I had an issue with my lower arch upon receiptwe/they continue to work with me until it was right. **************** is top notch and Im very much impressed with their product.Pop On Veneers
Date: 05/23/2023
Hooray, Jenimy! We're so excited to hear that you love your new smile!! Thank you for complimenting our customer service team! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!Review fromDaryl S
Date: 05/19/2023
3 starsDaryl S
Date: 05/19/2023
They are ok a bit big but they did straighten my front teeth. I wish they had a better warranty and a second set should be waaay cheaperPop On Veneers
Date: 05/23/2023
Thank you for your feedback, we always look forward to improving our services with both our product and customer experience! Per our Pop On Promise we offer up to 2 remakes or a return within 30 days of the receipt of your veneers, and the 30 day warranty restarts after your 1st remake. It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to ** if we can help in any way within our policy description here: ************************************************. We're here for you! Have a wonderful day.Review fromMichael H
Date: 05/15/2023
1 starMichael H
Date: 05/15/2023
They sent out a kit and you have to sit with **** in your mouth to create a molding of your teeth. After the 2nd time of them being unable to do their job and create a mold. They told me they deduct 50 dollars from what you get back. I told them I wanted to cancel and they sent a 3rd set just so they could clip me another 50. You try to talk to supoort and get canned emails. Everything about this company is a scam.Pop On Veneers
Date: 05/19/2023
Thank you for your feedback, *******! We always look forward to improving our services with both our product and customer experience! We would kindly like to clarify that our policy states that anytime after the one-hour window, partial refunds are issued. The Pop On Promise details the fees that are kept at each stage of the customer journey which you can find here: ************************************************. Our Pop On promise is included upon purchase, within our correspondence, and a required check of approval when completing our remake/return or cancellation form. We would also like to clarify that unfortunately, we do not offer full refunds after the one hour window of placing your order as we accrue charges for labor, material, and shipping, as we maintain our fast 2 day shipping standards by sending out kits to purchasers right away. Due to COVID restrictions, we cannot reuse even an unopened kit if returned. Sorry to hear you had trouble with your impressions. That is certainly the most sensitive part of the process. We want to capture the details of your teeth & especially of your gum line. We also have many options available to provide additional guidance such as one-on-one video coaching, how to videos for your specific rejection reason, and we provide the option to do in-person impressions at our location in *** using digital scans. Youre welcome to email ** at ******************************* with your order number so we can provide additional resources. We are sorry your smile journey had to end this way, but we do hope we were able to clarify any confusion surrounding your partial refund amount and our policies. Kindly reach out to us at ******************************* if you have any additional questions. Thank you!Review fromJennifer M
Date: 05/11/2023
1 starJennifer M
Date: 05/11/2023
These started cracking and breaking within 2 months. Then the tooth replacement fell out, resulting in more breakage since the tooth wasnt there to fill the empty space. These are certainly not designed to last, not designed to eat with, and are another bump in a tear filled journey to try and have a smile to be proud of. Youve raised my hopes and then destroyed them.Pop On Veneers
Date: 05/12/2023
We're sorry to hear about your experience, ********. The longevity of the veneers depends on individual usage and how they are worn on a daily basis. You can also learn more about how to make them last longer by following this link: *********************************************************. Kindly understand that we are unable to determine the circumstances of how the veneers have been broken after a certain period of time, which is why we must uphold our policy as described. However, if you are outside of your warranty, and are not experiencing fitting issues, you are eligible for up to 70% off our spare veneers! No new retakes needed, we use the scans we already have on file to recreate your custom made veneers. Unfortunately, since you are outside your warranty period no further action can be taken at this time with your current veneers. We are sorry your smile journey had to end this way, but we are here to help if you are ever looking to start your journey again. Have a wonderful rest of your day!Review fromkathleen m
Date: 05/09/2023
5 starskathleen m
Date: 05/09/2023
I was very skeptical about these veneers. But I'm tired of not smiling! They arrived today and I never want to take them off! There are a couple of fit issues that I believe will work out after wearing for a while but that does not affect how good I feel! I have real anxiety behind going to the dentist and taking Xanax in order to go seems excessive. Finding this option has made my life much less stressful. I used to always smile and now I can again. I know this may not be a permanent solution but I am so happy with ************ and feeling confident, I'll take it! I am beyond happy! Thank you thank you thank you And by the way, their customer service has been stellar!Pop On Veneers
Date: 05/10/2023
************************! We're so excited to hear that you love your new smile!! Thank you for complimenting our customer service team! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!Review fromWilliam L
Date: 05/06/2023
5 starsWilliam L
Date: 05/06/2023
I get great comments on my smile every day! So glad I found Pop On Veneers!Pop On Veneers
Date: 05/09/2023
Fantastic *******! Were thrilled to hear you celebrating your new smile! Its an honor to be a part of your smile journey! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!Review fromKristen C
Date: 05/04/2023
1 starKristen C
Date: 05/04/2023
I started the payment plan and paid almost $200 they sent me the molds I sent them back but because my payment plan declined the last payment they never sent the veneers. And so I want a refund for all of the times that I paid, -- the weekly payments that they withdrew from my card, and they refuse to give it to me because they said it's been over 120 days, even though it hasn't been. It's been 67 days.Pop On Veneers
Date: 05/10/2023
We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We would kindly like to clarify that our policy states that anytime after the one-hour window, partial refunds are issued. The Pop On Promise details the fees that are kept at each stage of the customer journey which you can find here: ************************************************. We have corresponded with your cancellation request request that was submitted on 04/30/2023 within 24,
05/01/2023, hours letting you know that that "Upon reviewing your account, we see that your order was placed more than 120 days ago.Per our Pop On Promise, orders are only eligible for cancellation within 120 days of your order being placed.After 120 days, cancellations are not possible." We are sorry your smile journey had to end this way, but we do hope we were able to clarify any confusion surrounding your order. Please reach out to us at ******************************* if you have any additional questions. Thank you!Review fromBellene A
Date: 05/04/2023
2 starsBellene A
Date: 05/04/2023
While they look good, they dont last very long. They are very thin and wear down quickly. Ive gotten several pairs over the year, and unfortunately they dont hold up. Hard to eat with them in because food gets underneath them, even when using a denture cream. Good for occasional wear, but not made to handle everyday use.Pop On Veneers
Date: 05/05/2023
We're sorry to hear about your experience, *******. The longevity of the veneers depends on individual usage and how they are worn on a daily basis. You can also learn more about how to make them last longer by following this link: *********************************************************. Kindly understand that we are unable to determine the circumstances of how the veneers have been broken after a certain period of time, which is why we must uphold our policy as described. Kindly reach out to us at ******************************* if you have any additional questions. Thank you!
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