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Business Profile

Veneers

Pop On Veneers

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.17/5 stars

Average of 329 Customer Reviews

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Review Details

  • Review fromFalina S

    Date: 11/02/2022

    1 star

    Falina S

    Date: 11/02/2022

    Still havent received my order and when I went to email them they basically said it could be another 2 weeks when they should have been here last week.

    Pop On Veneers

    Date: 11/30/2022

    Hi ******! We're deeply sorry to hear there has been a gap in communication. Our team typically responds to inquiries within 24 hours, so we certainly want to take a close look at any concerns you may be having. We're honored to have been chosen by so many customers to venture on their smile journey together and were proud to continue delivering thousands of smiles with raving reviews. ************************************** . We appreciate the feedback from our customers, as thats how we continuously improve our product design technique and continuously improve our services. We are having trouble finding your order, so can you please email ******************************* so we can address some of your concerns? Our veneers come with a guarantee, and we always offer a refund as described in our Pop On Promise **************************************. We're here for you every step of the way! Please reach out to us directly at ******************************* Have a wonderful day!
  • Review fromJanet M

    Date: 10/31/2022

    1 star

    Janet M

    Date: 10/31/2022

    Such a scam I spent close to $1000 on the first set and was happy and I bought a second set they lasted three months the first set .bought their cleaning tablets which made the shine come off the plastic made them very brittle they broke within three months! supervisor said I could buy a new set at half price for $200 they are Halloween plastic teeth *********************!!

    Pop On Veneers

    Date: 11/11/2022

    Thank you for your feedback. We're honored to have been chosen by so many customers to venture on their smile journey together and were proud to continue delivering thousands of smiles with raving reviews. ************************************** . We appreciate the feedback from our customers, as thats how we continuously improve our product design technique and continuously improve our services. We are having trouble finding your order, so can you please email ******************************* so we can address some of your concerns? Our veneers come with a guarantee, and we always offer a refund as described in our Pop On Promise **************************************. We're here for you every step of the way! Please reach out to us directly at ******************************* Have a wonderful day!
  • Review fromCody R

    Date: 10/31/2022

    1 star

    Cody R

    Date: 10/31/2022

    Placed my order Sept 14th impressions were approved Sept 26 and here we are Oct 31st (Halloween) and still nothing. I've emailed on several occasions to check on things because it's past the 2-4 week period and just receive generic emails that have absolutely nothing to do with what I'm asking and I paid in full from the start. If you're considering this option and or company I'd go else where

    Pop On Veneers

    Date: 11/30/2022

    Hi ****! We're deeply sorry to hear there has been a gap in communication. Our team typically responds to inquiries within 24 hours, so we certainly want to take a close look at any concerns you may be having. We're honored to have been chosen by so many customers to venture on their smile journey together and were proud to continue delivering thousands of smiles with raving reviews. ************************************** . We appreciate the feedback from our customers, as thats how we continuously improve our product design technique and continuously improve our services. We are having trouble finding your order, so can you please email ******************************* so we can address some of your concerns? Our veneers come with a guarantee, and we always offer a refund as described in our Pop On Promise **************************************. We're here for you every step of the way! Please reach out to us directly at ******************************* Have a wonderful day!
  • Review fromTheresa H

    Date: 10/29/2022

    1 star

    Theresa H

    Date: 10/29/2022

    First my order took longer than expected. After receiving them I was not as happy as anticipated. They make me look buck toothed and they looked fake. Too white also. I tried to order a spare because at least it was something to cover my missing teeth and at first I tried to apply for partially them realized I couldnt get the discount but no matter how I tried to delete the partially payment type- I couldnt order them. I sent several messages to them and they only repeated that they dont allow both. It was like they werent even reading my emails. I was wanting to pay for the whole cost without partially. I think they are are very high priced yet your providdd with aplastic looking fake smile. I would not recommend them based on my experience

    Pop On Veneers

    Date: 11/30/2022

    Hi *******! We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We're thrilled that many of our customers enjoy celebrating their new smiles with Pop On Veneers and they share wonderful feedback. We're honored to have delivered thousands of smiles with raving reviews. We're very grateful to the many customers that share their experience! ************************************** We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way. We're here for you! Have a wonderful day.
  • Review fromCindy H

    Date: 10/28/2022

    1 star

    Cindy H

    Date: 10/28/2022

    The have a guarantee and always offer a refund ??. I was very satisfied with my POV but.. . . It's only been 5 months and my top ones are torn / broke and they tell me I'm past the 30 day refund/return time limit but I can buy a replacement for 50% OFF! That is " ***** " customer service. They are expected to last 12 months. Why not have a longer R/R policy with a one time free replacement? With the cost of things nowadays, I can't afford to replace these every 5 months in order to keep my confidence up!

    Pop On Veneers

    Date: 11/08/2022

    Hi *****! We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We're thrilled that many of our customers enjoy celebrating their new smiles with Pop On Veneers and they share wonderful feedback. We're honored to have delivered thousands of smiles with raving reviews. We're very grateful to the many customers that share their experience! ************************************** We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way. We're here for you! Have a wonderful day.
  • Review fromMelissa B

    Date: 10/27/2022

    1 star
    I was involved in a medical accident and lost my 2 front teeth. I ordered pop on veneers to get me threw until I can get my teeth fixed the beginning of next year. Unfortunately I havent even received my order yet. **************** is HORRIBLE. Promises 1 thing, but doesnt deliver on it. I was told there was a rush on my order, but when I called today they said I had to pay $500 to have them rushed. What? Are you kidding me? My daughter is getting married in 2 weeks. They knew we were on a time crunch and said you will have them before that date. I will never recommend this company to any one.
  • Review fromEduardo A

    Date: 10/25/2022

    1 star

    Eduardo A

    Date: 10/25/2022

    After a week of zpac and several visits to a doctor because of the cut and infection they caused. I simply asked for my money back but their condescending customer service representatives will shut you down. Additionally, the supervisor **** leads the team by example by showing zero sympathy and compassion to the specific situation. They are a complete fraud and they refuse to assist the customers by simply hiding in their 30 days warranty when these flimsy veneers cause infections and cuts right after that time frame. I tried avoiding having to come Here and review but the supervisor really showed a very skillful patronizing response after she said thats their veneers more than likely didnt cause the infection. Clearly through an email she can no only provide medical advice but also didnt even consider asking questions. And ended by saying: That said, we have great news!We thank you for choosing Pop On Veneers, have a wonderful day!Supervisor,LisaPlease provide me with my refund or I will ensure this matter is reviewed by a professional.

    Pop On Veneers

    Date: 11/30/2022

    Hi *******! We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We're thrilled that many of our customers enjoy celebrating their new smiles with Pop On Veneers and they share wonderful feedback. We're honored to have delivered thousands of smiles with raving reviews. We're very grateful to the many customers that share their experience! ************************************** We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way. We're here for you! Have a wonderful day.
  • Review fromPatsy M

    Date: 10/23/2022

    1 star
    Waste of money. Ordered and received. Liked them but they needed adjustments. Sent for remake. Waited one month for remake. New set was horrible. Hurt my mouth. Looked like plastic Halloween teeth you pay a dollar for. To top it off, they kept $300 of the cost as return fee. Scam.
  • Review fromKP K

    Date: 10/21/2022

    2 stars
    They are okay for photos - in fact, they look great for photos. But, you're not able to wear them to speak, and certainly not if eating.I actually love how they look in a photo, for the most part. The bottom teeth are much bigger than my normal bottom teeth, so that is a bit different to get use to. But, overall, great for photos.However, they don't snap fully in, and one side did not cover all the teeth to the back, so, with them being a bit loose, air goes through between them and my teeth, making me have a lisp if I try to speak. For the price, you want ones that you can wear around. SInce you can't speak in them, I'd value them around $150.The other issue is customer service. There is none. 0 replies. From the moment I ordered, they kept continuing to try to sell me, even though I just purchased. There was also never anywhere to put any of their discount codes they market. I thought for sure I got scammed, but then, randomly, and when expected, my mold kit showed up. Then, randomly, without any word from them, my veneers showed up. So, they do provide veneers, they just aren't great quality from my experience, and there's no customer service. They also do a great job of limiting anywhere online reviews can be left, and cultivate the appearance of almost all 5 star reviews. Overall, if you need some veneers to look good in photos and don't mind over-paying for them, they'll be great. If you want them to wear around, speak with or eat/drink with, these aren't for you.
  • Review fromV

    Date: 10/21/2022

    1 star
    Order veneers the impression kit was approved to make the veneers they didn't fit order the first remake impression kit was approved still didn't fit was going to get the second remake but I noticed that when they tell you to check that little box it's stating that you won't get none of your money back I did the remake now there keeping over $300 of my money even though I'm not going to have no veneers even though they approved the impression kit I'm still being charged over $300 like 98 dollars for the impression kit $105 for the first top and bottom return and $105 top bottom return they're charging me even though I did one remake and they did not fit I'm still being charged and if I do another one they going to keep all of my money they wouldn't even fit on the top part of my mouth and I'm still being charged over $300 for trying to return them if I do a second remake I'm not going to get no money back

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