Veneers
Pop On VeneersThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Veneers.
Reviews
Customer Review Ratings
Average of 329 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromNatesha G
Date: 11/25/2023
4 starsNatesha G
Date: 11/25/2023
Im happy with my vaneers even if theyre plastic but if I had anything bad to say it would be that they are plastic and maybe makes it a bit harder to talk in them considering how my teeth are you guys did a wonderful job making mine thank you so much for helping me smile with more confidencePop On Veneers
Date: 11/29/2023
Fantastic *******! Were thrilled to hear that you are celebrating your new smile! We're so glad you love your veneers! Its an honor to be a part of your smile journey. Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!Review fromRouhia B
Date: 11/23/2023
1 starRouhia B
Date: 11/23/2023
Paid $700, NOT happy at all, they look like plastic, emailed for refund, they refused, such a wait of money, dont recommend it at all.Pop On Veneers
Date: 12/01/2023
We are so sorry to hear this ******. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. Here at Pop On, we stand by our Pop On Promise which is available here: ************************************************. Kindly note, the 30 day remake or return policy begins 30 days from the date in which you receive your veneers. We must receive the completed remake/return form within the 30 day period in order to process your request.Review fromDenise B
Date: 11/21/2023
1 starDenise B
Date: 11/21/2023
They were made incorrectly I couldn't close my mouth and the two front teeth looked like rabbit teeth, I sent them back for a remake and the second set fit worse then the first.vbthebfrobt teeth looked better but the right side would fall off when I talked. I have contacted them several times concerning my refund they charged me 65 dollars for the first remake and 65 dollars again for the second. I shouldn't have been charged either time due to there mistake. When I saw they were going to charge me $65 for the second return I shipped them myself. But they still changed me the $65.Pop On Veneers
Date: 11/23/2023
Thank you for your feedback, we always look forward to improving our services with both our product and customer experience! Here at Pop On, we stand by our PopOn Promise which is available here: ************************************************. Per our Pop On Promise we offer up to 2 remakes or a return within 30 days of the receipt of your veneers, and the 30 day warranty restarts after your 1st remake. Please keep in mind that each pair of PopOn Veneers are custom-made veneers just for you, so we must account for time, labor, and materials used to create your veneers. The Pop On Promise details the fees that are kept at each stage of the customer journey which you can find here: ************************************************. Our Pop On promise is included upon purchase, within our correspondence, and a required check of approval when completing our remake/return or cancellation form.
We are sorry your smile journey had to end this way, but we do hope we were able to clarify any confusion surrounding your partial refund amount and our policies. Kindly reach out to us at ******************************* if you have any additional questions. Thank you!Review fromSarah S
Date: 11/17/2023
5 starsSarah S
Date: 11/17/2023
I have no issues with this company. I like their product and it has given me a better confidence in myself. About 10 years ago, i was hit in the face with the connecting end of an electric cable. (I work in the stagehand world of live theatre, ****** shows in and out) at the time there was no damage other than where the lips and cheeks hit the teeth. Then about 5 years ago, minute fracture began causing a ruckus. I need a full set of dentures, but can not afford that process at this time, so pop on vaneers/pop on smiles gave me a cheaper option, so i can continue to work, not feel ashamed and save finances for a full set of dental dentures.The veneers ive been given are great for my needs. They stay in place without any sort of glue. I can eat with them, and live my life well with my boyfriend. The downside is only that i feel like im wearing braces again like a teen, but im okay with that.Pop On Veneers
Date: 11/19/2023
Terrific, *****! Were thrilled to hear that you love your Pop On Veneers and that you got your confident smile back! Welcome to the Pop On Family, its an honor to be a part of your smile journey! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!Review fromRhonda C
Date: 11/17/2023
5 starsRhonda C
Date: 11/17/2023
I recommend pop on veneers to any and everyone, who has lost their confidence in their smiles! From my first interaction with the company all the way until I received my veneers, the experience was outstanding! Thanks for making my smile beautiful again! Can't wait to get an extra set!Pop On Veneers
Date: 11/18/2023
Hooray ******! Were thrilled to hear that you love your new smile! Were glad you had a great experience throughout the process! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!Review fromLaura B
Date: 11/17/2023
5 starsLaura B
Date: 11/17/2023
I love ************ and customer service you won't be disappointedPop On Veneers
Date: 11/18/2023
Wonderful *****! We're so glad you're loving the look of your new smile. Thank you for complimenting our customer service team! Welcome to the Pop On Family, it's an honor to be a part of your smile journey! Thank you for your review and for choosing Pop On Veneers!Review fromAntonio P
Date: 11/13/2023
1 starAntonio P
Date: 11/13/2023
They charged a payment plan byt contract. They advertise fast application but are not transparent. The biggest problem was they through out my impressions. When asked for a refun because they breached there end of the contract they hung up on my face.Pop On Veneers
Date: 11/16/2023
Hi, *******! We are so sorry to hear this. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. There are a few details we would like to clarify. The original $99 deposit to begin Partial.ly payment plans is non-refundable as mentioned in our Pop On Promise, Warranty and Return Policy. Partial.ly is a 3rd party financing option and requires a new down payment if your payment plan defaults, however the new $99 payment will go towards your principal balance, not in addition to.
We understand that you are upset that your impressions that were not approved for use in creating your veneers and were discarded. Pop On Veneers is not a dental office or dental provider. Our company creates cosmetic removable veneers. To create these cosmetic veneers we must have an approved impression on file. If an impression does not pass inspection, meaning we cannot use it to make a veneer that would properly fit your mouth, those impressions are discarded and a new impression kit is sent to try again. We do not save files of impressions that cannot be used to create veneers.
At this time if you'd like to proceed with your order you can choose to reopen your Partial.ly plan with a $99.00 down payment or you may proceed to cancel your order per the legally binding contract and the Pop On Promise Policy. Page two of your legally binding contract at the second sentence at the top of the page states "I understand that the $99.00 down payment includes the impression kit, and the plan processing fee and is non-refundable."At this time if you'd like to proceed with your order you can choose to reopen your Partial.ly plan with a $99.00 down payment or you may proceed to cancel your order per the legally binding contract and the Pop On Promise Policy. Here at Pop On, we stand by our Pop On Promise which is available here: ************************************************. We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way within our policy description. We're here for you! Have a wonderful day.Review fromJudith H
Date: 11/12/2023
2 starsJudith H
Date: 11/12/2023
I know I was taken advantage of. I started of finding out IF I was a candidate and Pop on said, Yes. So I paid for product and my long journey started. I ordered in May for an event in June. Well, it didn't happen. I did remake after remake of my teeth.8 times to be exact! To find out in October, 5 .oaths later I did not like the veneers and when I did wear for a test to see if o was mistaken or critical, I wore out and became the laugh of the town. Oversized big teeth! Totally disappointed ?? and I cod not get any money back. Tough luck you're out! I wouldn't recommend anyone go through this. I'm embarrassed I fell for such non professional ?? business practices.Pop On Veneers
Date: 11/16/2023
We are so sorry to hear this ******. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. We certainly understand your frustration, however we have a policy to uphold. When you placed your order with us, you agreed to the terms of our Pop on Promise, 30 day warranty and return policy and our Terms and Conditions. We see we have tried twice to remake your veneers, however, you are still not satisfied. Unfortunately, at this point we cannot offer an additional remake or a return for your order. We are sorry that your journey had to end this way.Review fromMark P
Date: 11/10/2023
1 starMark P
Date: 11/10/2023
At first I was so happy with my full set of veneers. However after only 3 weeks they broke right down the middle of my two front teeth! They are cheaply made. Halloween vampire teeth are literally made better than these. I am waiting on my replacement and it has taken longer than it took to get my originals! You cant eat in these. Anyone that says you can is lying through their fake teeth. These are a ripoff.Pop On Veneers
Date: 11/12/2023
We're sorry to hear about your experience, ****. The longevity of the veneers depends on individual usage and how they are worn on a daily basis. You can also learn more about how to make them last longer by following this link: ********************************************************* . Kindly understand that we are unable to determine the circumstances of how the veneers have been broken after a certain period of time, which is why we must uphold our policy as described. We're always here to help! It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way within our policy description. We're here for you! Have a wonderful day!Review fromRonda T
Date: 11/06/2023
5 starsRonda T
Date: 11/06/2023
Everything was good about them ************* ,Fast Love my Veneers.Pop On Veneers
Date: 11/08/2023
Hooray, *****! Were thrilled to hear that you love your new smile! Were glad you had a great experience throughout the process! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!
Pop On Veneers is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.