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Business Profile

Web Design

Wix

Headquarters

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.08

Average of 142 Customer Reviews

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Review Details

  • Adam M

    Date: 08/18/2022

    DO NOT. And i mean DO NOT ever pay for a premium service with this company. I opened a Wix account 6 years ago for a small business I was starting. I paid for their premium service for two years as I ran my business. After the business gaining some success I wanted to switch website providers to a better platform. I took all the necessary steps to cancel my subscription as outlined in their policies. For the past FOUR years they have charged my debit card on an annual basis for a service that I no longer use. I have tried to do a stop payment through my bank. Block them from charging my account - everything. I have tried to use their customer service contacts with no luck. I have finally filed a fraud claim with my bank.Again - DO NOT EVER pay for premium services with this company.

  • Kenneth R

    Date: 07/19/2022

    I have been trying for hours to contact Wix.com customer service and I can't. The customer service chat site seems to be shut down. Although the customer care website seems to indicate that there is a phone number I can't find one. I have wasted precious time today and I am not happy.

Wix is NOT a BBB Accredited Business.

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