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Business Profile

Adult Entertainment

Ruin Days

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adult Entertainment.

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/02/2022

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/11/22, I ordered their Spring **************** for $22.99. For almost an entire month now, the tracking information provided says that it is still waiting for the item to be shipped. When I had purchased it, it was stated that it would be delivered within 4-7 business days. I have emailed them twice with no response. I wish I had discovered this profile for them before I ordered because they are scamming people. I would like a refund.
  • Initial Complaint

    Date:12/01/2022

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order 11/21 with 3-5 day shipping. There's been no updates regarding shipping since 11/21. I've sent several messages through their help center without a response. I've message via social media without a response. I would like my purchases shipped or my order refunded but I'm told since the item has "shipped" ***** hasn't recieved the package, a shipping label has only been made) I am not eligible for a refund.

    Customer Answer

    Date: 12/03/2022

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. 

    Sincerely,

    ***************************



     

  • Initial Complaint

    Date:08/23/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I cancelled an order 15 min after purchase and they wont respond to me for a refund. Ive emailed twice and posted on their social media, where its apparent that they are notorious for taking peoples money and never delivering a product. My order was placed on august 5 for $27 and Ive been emailing ever since.

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